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Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

The Aurora Regional Office for Child Support Services, 2711 New York Street, Suite 203, will be temporarily closed. It is scheduled to re-open January 28, 2026. For in-person service, visit our Joliet office at 16 West Cass Street, 4th Floor. 

Elizabeth M. Whitehorn, Director

Participation in Managed Care

Health Maintenance Organizations

Health maintenance organizations interested in participating in the Voluntary Managed Care Program must complete an Application for Participation. The application will be evaluated by the department and, if the applicant meets all participation requirements, the department will extend a contract to the applicant. The applications are available for download in Portable Document Format (PDF).

Managed Care Programs

For additional information on the application and contracting process contact the Bureau of Managed Care at 217-524-7478.

All Other Types of Providers

Individual physicians, physician groups, hospitals, clinics, pharmacies and other ancillary providers interested in participating in managed care are advised to contact one or more of the department's contracting MCOs.

Each MCO can provide information on its participation requirements and contracting process.