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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.

Participation in Managed Care

Health Maintenance Organizations

Health maintenance organizations interested in participating in the Voluntary Managed Care Program must complete an Application for Participation. The application will be evaluated by the department and, if the applicant meets all participation requirements, the department will extend a contract to the applicant. The applications are available for download in Portable Document Format (PDF).

For additional information on the application and contracting process contact the Bureau of Managed Care at 217-524-7478.

All Other Types of Providers

Individual physicians, physician groups, hospitals, clinics, pharmacies and other ancillary providers interested in participating in managed care are advised to contact one or more of the department's contracting MCOs.

Each MCO can provide information on its participation requirements and contracting process.