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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

HFS Application Agents

​HFS Application Agents (HFSAAs) help families to apply for All Kids, FamilyCare, and Moms & Babies. HFSAAs are community-based organizations, including faith-based organizations, day care centers, local governments, unions, medical providers and licensed insurance agents. An Application Agent Agreement with HFS allows agency staff to provide technical assistance in completing online and paper application and redetermination forms for individuals or families interested in receiving health, SNAP or TANF benefits.

HFS Application Agents can register to receive e-mail notification when new HFS Application Agent Instructions and Alerts are posted to the Web site, by completing the HFS Application Agents E-mail Notification Request.

HFS Application Agent Training Webinar

Thursday, February 8, 2024 10:00 AM - 12:00 PM (UTC-06:00) Central Time (US & Canada)

Registration Link

Agent Information

Guides and Job Aids for HFS Application Agents


 

All Kids Hotline 1-866-ALL-KIDS (1-866-255-5437)

TTY: 1-877-204-1012