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Elizabeth M. Whitehorn, Director

HFS Application Agents

​HFS Application Agents (HFSAAs) help families to apply for All Kids, FamilyCare, and Moms & Babies. HFSAAs are community-based organizations, including faith-based organizations, day care centers, local governments, unions, medical providers and licensed insurance agents. An Application Agent Agreement with HFS allows agency staff to provide technical assistance in completing online and paper application and redetermination forms for individuals or families interested in receiving health, SNAP or TANF benefits.

HFS Application Agents can register to receive e-mail notification when new HFS Application Agent Instructions and Alerts are posted to the Web site, by completing the HFS Application Agents E-mail Notification Request.

(20 ILCS 2225/5)
    Sec. 5. Healthcare program application assistance. It is a Class C misdemeanor for any person, including an individual, firm, corporation, association, partnership, joint venture, or any employee or agent thereof, to charge another person for assisting in completing and submitting an application for enrollment in any means-tested healthcare program administered by the Department of Healthcare and Family Services.

Agent Information

Guides and Job Aids for HFS Application Agents


 

All Kids Hotline 1-866-ALL-KIDS (1-866-255-5437)

TTY: 1-877-204-1012