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Family Case Management

All infants and women known to the department as being pregnant who are enrolled in the department's medical assistance programs, are referred to the Department of Human Services (DHS) for family case management services. HFS transmits the names of participants to Cornerstone, DHS's tracking system designed to track maternal and child health services provided by or through their provider networks.

DHS has contracts with the following types of organizations to provide family case management services:

Case management services are also provided to high-risk infants up to age two who are:

Case managers are responsible for:

Providers are encouraged to work closely with Family Case Management staff to assist clients in receiving needed services. For more information about the Family Case Management Program, contact DHS at DHS.BMCHEDF@illinois.gov