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Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

The Aurora Regional Office for Child Support Services, 2711 New York Street, Suite 203, will be temporarily closed. It is scheduled to re-open January 28, 2026. For in-person service, visit our Joliet office at 16 West Cass Street, 4th Floor. 

Elizabeth M. Whitehorn, Director

Illinois Medicaid Renewals Information Center

For Medicaid Customers

There are two ways to change your Medicaid address:

Click Manage My Case at abe.illinois.gov to:

  • Verify your address (under 'Contact Us')
  • Find your renewal due date (under 'Benefit Details')
  • Complete your renewal when you are due
Manage my case at abe.illinois.gov
  • Or another way for Medicaid Customers to update their address with us:
Medicaid Address Change Form
Are you covered?

Resuming Medicaid Renewals

Starting May 2023, we must ask Medicaid customers in Illinois to renew their healthcare coverage. People who use Medicaid have had continuous coverage since the start of the Covid-19 pandemic, but Congress has ended the pause on annual eligibility verifications, known as redeterminations, or simply, renewals.

Unwinding the Public Health Emergency

In addition, the federal government has set an end to other pandemic-related Medicaid changes put in place during the federal public health emergency. More details are in the Unwinding Operational Plan in the sidebar

Resources

Please take advantage of the following resources: