Agencies
ServicesPossible online services disruption due to Internet related outage
Phone Directory
| Program Areas | Phone Number(s) |
|---|---|
| Computer Services | 217-782-1351 |
| Director | 217-782-1200 / 312-793-4792 |
| Equal Employment Opportunity | 312-793-4322 / 312-793-1407 (TTY) |
| Federal Finance | 217-557-8310 |
| Finance | 217-524-7480 |
| Fiscal Management | 217-785-1781 |
| Fiscal Operations | 217-782-1123 |
| General Counsel | 217-782-1233 / 312-793-4805 |
| Inspector General | 1-844-453-7283 / 1-844-ILFRAUD |
| Internal Affairs OIG | 217-782-1516 |
| Labor Relations | 217-785-9821 |
| Legislation | 217-782-1212 |
| Medical Director | 217-782-2570 / 312-793-5277 |
| Personnel Management | 217-524-0618 / 1-217-782-0950 (TTY) |
| Purchasing Officer | 217-557-5777 |
| Rules and Regulations | 217-782-1233 |
| Selection and Recruitment | 217-557-2875 |
| Office of Planning | 217-557-9870 |
| Training | 217-557-9065 |
Medical Programs Phone Directory
| Program Areas | Phone Number(s) |
|---|---|
All Kids |
217-524-7156
|
| All Kids Hotline | 1-866-255-5437 / 1-877-204-1012 (TTY) |
| All Kids Credit Card Payment Hotline | 1-877-828-2375 |
| All Kids Switchboard | 1-877-805-5312 |
| Claims Processing | 1-877-782-5565 / 1-800-226-0768 |
| Client Health Care Hotline | 1-800-226-0768 |
| Collections | 217-782-1348 |
| Comprehensive Health Services | 217-785-2867 |
| Drug Prior Approval for Providers | 1-800-252-8942 |
| Health Benefits Hotline | 1-800-226-0768 |
| Health Benefits for Workers with Disabilities | 1-800-226-0768 / 1-866-675-8440 (TTY) |
| Health Finance | 217-782-1630 |
| Illinois CaresRx Clients | 1-800-226-0768 |
| Interagency Coordination | 217-557-1868 |
| Long Term Care | 217-782-0545 |
| MDS Help Desk | 1-888-586-8717 |
| Medical Programs | 217-782-2570 |
| Medical Technical Support | 217-524-7288 |
| Program Reimbursement Analysis | 217-782-3953 |
| Provider Billing Hotline | 1-877-782-5565 |
| Provider and Beneficiary Hotline | 1-844-591-9053 |
| Provider Assessment Program | 217-524-7110 |
| Provider Eligibility Inquiry Hotline | 1-800-842-1461 |
| Provider Participation | 877-782-5565 |
| Rate Development and Analysis | 217-785-0710 |
Child Support Phone Directory
| Program Area | Phone Number(s) |
|---|---|
| DCSS Call Center | 1-800-447-4278 / 1-800-526-5812 (TTY) |
| DCSS Non-Custodial Parent Services | 312-793-7987 |
| Employer Inquiry Line | 312-803-7253 / 1-888-245-1938 |
| National Medical Support Notice Information Line | 312-803-7253 / 1-888-245-1938 |
| Paternity Establishment Information Line | 1-800-447-4278 |
| SDU Call Center | 1-877-225-7077 |
| Tax Intercept Protest Information Line | 1-800-447-4278 |