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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

Provider Tools

Do your patients or clients have questions about HealthChoice Illinois? Download and print our overview brochure (Spanish language version available) or direct them to the client enrollment broker at      https://enrollhfs.illinois.gov/enroll for help.

To order copies of the overview brochure, contact:

Illinois Department of HealthCare and Family Services 
Publications Request 
201 South Grand Avenue East, 3rd Floor 
Springfield, IL 62763

E-mail

Other printable materials are available to answer questions and offer guidance to Medicaid members

Need to reach HFS about a health plan concern?  An online portal is available to help resolve difficulties that cannot be addressed through the health plan process.

The HFS provider portal for Medical programs offers general notices, handbooks, enrollment information and more

Managed care information and key links, including maps and manuals, on the HFS provider portal