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The Belleville Regional Office for Child Support Services, located at 1803 Ramada Boulevard, Suite B204, Collinsville, will be temporarily closed. For in-person service during this time, staff will be available at Kenneth Hall Regional Office Building, 10 Collinsville Avenue, East St. Louis.

Elizabeth M. Whitehorn, Director

Renewing My Medicaid

To keep getting care through HealthChoice Illinois, you are asked to renew your Medicaid coverage every year. It is a simple process just to make sure you are still qualified to receive benefits. You may also know this annual renewal as “redetermination.”

Watch your mailbox.  When it’s your time for renewal, the Department of Healthcare and Family Services will be sending you a letter with details. Or you can automatically renew at that point if you’re signed up with Manage My Case.

If it is time for you to renew, please don’t delay. If you do not respond, your coverage will automatically end. And all the benefits you’re getting through your health plan will be lost.

Learn More.  For more information and help with your renewal, visit.

Questions about renewing your Medicaid coverage? Call 1-866-255-5437 (TTY: 1-877-204-1012). The call is free! Monday to Friday from 7 a.m. to 7:30 p.m. and Saturday from 8 a.m. to 1 p.m.