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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

Renewing My Medicaid

To keep getting care through HealthChoice Illinois, you are asked to renew your Medicaid coverage every year. It is a simple process just to make sure you are still qualified to receive benefits. You may also know this annual renewal as “redetermination.”

Watch your mailbox.  When it’s your time for renewal, the Department of Healthcare and Family Services will be sending you a letter with details. Or you can automatically renew at that point if you’re signed up with Manage My Case.

If it is time for you to renew, please don’t delay. If you do not respond, your coverage will automatically end. And all the benefits you’re getting through your health plan will be lost.

Learn More.  For more information and help with your renewal, visit.

Questions about renewing your Medicaid coverage? Call 1-866-255-5437 (TTY: 1-877-204-1012). The call is free! Monday to Friday from 7 a.m. to 7:30 p.m. and Saturday from 8 a.m. to 1 p.m.