Skip to main content
  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

Our new Child Support Cook Central Office at 115 South LaSalle Street, Chicago, is now open for in-person assistance.  We also have other regional office locations to better serve you! 

Elizabeth M. Whitehorn, Director

Renewing My Medicaid

To keep getting care through HealthChoice Illinois, you are asked to renew your Medicaid coverage every year. It is a simple process just to make sure you are still qualified to receive benefits. You may also know this annual renewal as “redetermination.”

Watch your mailbox.  When it’s your time for renewal, the Department of Healthcare and Family Services will be sending you a letter with details. Or you can automatically renew at that point if you’re signed up with Manage My Case.

If it is time for you to renew, please don’t delay. If you do not respond, your coverage will automatically end. And all the benefits you’re getting through your health plan will be lost.

Learn More.  For more information and help with your renewal, visit.

Questions about renewing your Medicaid coverage? Call 1-866-255-5437 (TTY: 1-877-204-1012). The call is free! Monday to Friday from 7 a.m. to 7:30 p.m. and Saturday from 8 a.m. to 1 p.m.