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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

Tools for Partners

Help spread understanding about the facts and advantages of HealthChoice Illinois. Download and print our overview brochure (Spanish language version also available). To order copies, contact:

Illinois Department of HealthCare and Family Services 
Publications Request 
201 South Grand Avenue East, 3rd Floor 
Springfield, IL 62763

E-mail 

Other printable materials are available to answer questions and offer guidance to Medicaid members.

And share the healthy living resources available to members.

Information about enrolling in a plan can be found at the Client Enrollment Broker website [LINK: https://enrollhfs.illinois.gov ] or by calling the CEB at 1-877-912-8880 (TTY: 1-866-565-8576). Monday to Friday, from 8 a.m. to 7 p.m. 

Each plan also maintains online resources to answer questions and Member Services phone numbers.