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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

Client Enrollment Broker Role

The Illinois Client Enrollment Broker (CEB) provides unbiased education and enrollment assistance to potential enrollees, as well as performs plan switches for those already enrolled.  The CEB is open Monday to Friday, 8am-7pm, and the toll-free number is: 1(877)912-8880 (TTY 1-866-565-8676). The CEB program website offers more information about the managed care programs, plan choices by region, how to get more information or assistance with making a plan choice, and can be accessed at:  

https://enrollhfs.illinois.gov

Transition and Expansion Letters