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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

Care Coordination Information for Behavioral Health Providers

The information provided on this page is specific to the behavioral health provider community.  It includes information pertinent to mental health and substance abuse providers in order to develop relationships and understand billing processes and utilization requirements while working with the Medicaid Managed Care Organizations.

Managed Care Organization (MCO) Behavioral Health Contacts:

Questions and Answers from the September 24, 2014 meeting hosted by HFS at Chicago-Read Mental Health Center with MCOs and behavioral health providers:

Questions and Answers from October 20, 2014 meeting hosted by HFS in Springfield with MCOs and behavioral health providers:

Prior Authorization Grids

 

Billing Guidelines