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Care Coordination Information for Behavioral Health Providers
The information provided on this page is specific to the behavioral health provider community. It includes information pertinent to mental health and substance abuse providers in order to develop relationships and understand billing processes and utilization requirements while working with the Medicaid Managed Care Organizations.
Managed Care Organization (MCO) Behavioral Health Contacts:
Questions and Answers from the September 24, 2014 meeting hosted by HFS at Chicago-Read Mental Health Center with MCOs and behavioral health providers:
- Aetna Better Health BH Answers (pdf)
- Blue Cross Blue Shield BH Answers (pdf)
- Cigna-HealthSpring BH Answers (pdf)
- Family Health Network - Community Care Alliance of Illinois BH Answers (pdf)
- Harmony BH Answers (pdf)
- Humana Health Plan Inc BH Answers (pdf)
- IlliniCare-CountyCare BH Answers (pdf)
- Meridian Health Plan BH Answers (pdf)
Questions and Answers from October 20, 2014 meeting hosted by HFS in Springfield with MCOs and behavioral health providers:
Prior Authorization Grids