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Notice of Privacy Incident
We are offering two in-person Healthchoice Illinois Listening Sessions allow you the opportunity to talk about your experiences with HealthChoice Illinois managed care. Please be sure to register for one of these important events.

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Our goal is to answer MCO-related questions promptly and ensure fair resolution of disputes involving MCOs and providers. Please allow HFS 2 business days to reply to an urgent complaint (immediate prescription needs or access to care needs, for example) and 15 business days for all other issues.

Click here to submit another MCO Complaint

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