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The Belleville Regional Office for Child Support Services, located at 1803 Ramada Boulevard, Suite B204, Collinsville, will be temporarily closed. For in-person service during this time, staff will be available at Kenneth Hall Regional Office Building, 10 Collinsville Avenue, East St. Louis.

Elizabeth M. Whitehorn, Director

Thank You

​Our goal is to answer MCO-related questions promptly and ensure fair resolution of disputes involving MCOs and providers.   Please allow HFS 2 business days to reply to an urgent complaint (immediate prescription needs or access to care needs, for example) and 15 business days for all other issues.