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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

Our new Child Support Cook Central Office at 115 South LaSalle Street, Chicago, is now open for in-person assistance.  We also have other regional office locations to better serve you! 

Frequently Asked Questions

The answers below address common questions about the eligibility process for Illinois Medicaid coverage of nursing facility and other long term support services (LTSS).

These FAQs are oriented toward the prospective of providers of long term care supports and services. We are working on similar FAQs for clients.

Some of the answers will change in the near future. The Department is working to improve the process of LTSS eligibility determination. For that reason, we encourage users to check back as we will post updates from time to time. Other online resources are described below.