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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Frequently Asked Questions

The answers below address common questions about the eligibility process for Illinois Medicaid coverage of nursing facility and other long term support services (LTSS).

These FAQs are oriented toward the prospective of providers of long term care supports and services. We are working on similar FAQs for clients.

Some of the answers will change in the near future. The Department is working to improve the process of LTSS eligibility determination. For that reason, we encourage users to check back as we will post updates from time to time. Other online resources are described below.