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The Belleville Regional Office for Child Support Services, located at 1803 Ramada Boulevard, Suite B204, Collinsville, will be temporarily closed. For in-person service during this time, staff will be available at Kenneth Hall Regional Office Building, 10 Collinsville Avenue, East St. Louis.

Frequently Asked Questions

The answers below address common questions about the eligibility process for Illinois Medicaid coverage of nursing facility and other long term support services (LTSS).

These FAQs are oriented toward the prospective of providers of long term care supports and services. We are working on similar FAQs for clients.

Some of the answers will change in the near future. The Department is working to improve the process of LTSS eligibility determination. For that reason, we encourage users to check back as we will post updates from time to time. Other online resources are described below.