Myers and Stauffer (MSLC) is a consulting firm partnering with HFS to assist with the SLP Quality Metrics Process (QMP).

No. During the first year of submissions, your SLP will be randomly selected to submit for 1 (one) quarter of that year. Beginning the second year of submissions, your SLP will be randomly selected to submit for 1 (one) quarter at least every 2 (two) years.

On the Help Resources tab of the IL SLP Web Portal https://slp-il.mslc.com/, you can download the IL SLP Portal User Access Form. On it there will be a space to tell us who the new user is and who they are replacing. 

Note – only two users can have access to the portal at any given time.

You will receive an email from ILSLP@mslc.com notifying you prior to submission. 

DO NOT send any documents to ILSLP@mslc.com. Once you login to the portal, you will click on the Stat Log and navigate to the current reporting period and upload into the Verification Files event. 

DO NOT upload verification documents in picture format (JPEG, GIF, PNG, etc.).

You will be exempt from submitting until after the first quarter of your open date. Please be sure to notify MSLC at ILSLP@mslc.com to let us know of any changes.

The training session on 2/24/2025, was recorded and a link can be found on the Help Resources tab of the IL SLP Web Portal.  This is also where additional information and reference documents can be found.

HFS has advised questions should be directed to MSLC at ILSLP@mslc.com

Once you login to the portal, you will click on the Stat Log and navigate to the bottom, where you can download the uploaded Quarterly Metrics Reporting Template for the reporting period. 

When you upload your IL SLP Quarterly Quality Metrics Reporting Template, please upload any documents and calculations that support the data. Support documents should include: 

• Weekly Census

• Documents and/or calculations verifying Census numbers for each day of the 3 weeks specified in the Quality Metrics Reporting Template. 

• Do not count any days out of the facility (bed hold days, hospital stays, NF stays, etc.). 

• Quarterly Occupancy (or Census)

• Documents and/or calculations verifying Census numbers for each of the months specified in the Quality Metrics Reporting Template. 

• Do not count any days out of the facility (bed hold days, hospital stays, NF stays, etc.).

• Staffing Summary 

• Documents such as payroll registers or payroll journals and any additional calculations to clearly verify hours reported as worked by RN/LPN/CNA in Quality Metrics Reporting Template.

• Do not count hours for PTO, Sick Time, Holidays, CE, etc.

• Documents such as payroll registers or payroll journals and any additional calculations to clearly verify on-call hours worked by RN/LPN in the Quality Metrics Reporting Template.

• Do not count hours for PTO, Sick Time, Holidays, CE, etc. 

We suggest closing all your browser windows, then going back to the IL SLP Web Portal and doing a hard refresh (ctrl + refresh). 

Please provide a detailed daily census for every single day of the month residents were present in the facility, for all three months and specific weeks requested. DO NOT count bed hold days, Nursing home days, hospital leaves, etc.

DO NOT send any documents to ILSLP@mslc.com. Once you login to the portal, you will click on the Stat Log and navigate to the current reporting period and upload into the Quarterly Metrics Data event. The Reporting Template must be kept in its original Excel format.

This is an HFS initiative for Supportive Living Program (SLP) providers. SNF and Assisted Living Facility (ALF) both fall under IDPH’s purview, and not HFS. This training and information would not be relevant to SNF and ALF. 

Yes, you can upload as many times as you need by the quarterly due date.

Your staffing support documents should reflect the number of hours your staff worked in the facility each day for the specified weeks (clock in/clock out). Please clearly identify staff that are CNAs, LPNs, and/or RNs in supporting documents.  All staffing hours should be net of PTO, Sick Time, Holidays, CE, etc. 

You will place an X into the provide type cell that is associated with your SLP. Do not put numbers.

Your staffing support documents should reflect the number of hours your staff worked in the facility each day for the specified weeks (clock in/clock out). Please clearly identify staff that are CNAs, LPNs, and/or RNs in supporting documents.  All staffing hours should be net of PTO, Sick Time, Holidays, CE, etc. 

Once the template for the quarter is available, providers will receive an email. The three weeks are randomly chosen by HFS. Please see page 7 of the IL SLP Portal Manual for the due dates and the quarters associated.

No. The goal metrics have not been released yet. This first year will help determine the baseline metrics moving forward.

Yes. Once you receive the email that the template for that quarter is available, you can submit data whenever needed prior to the due date.

Yes, it is only related to staffing and census.

No. That will be taken from claims data provided by HFS.

We recommend following Medicaid billing rules regarding census counts; census is determined at midnight. Exclude all days out of the building for bed holds, hospital visits, NF stays etc.

Yes, exclude all days out of the building for bed hold. They must be in the bed to count for that day. We are calculating staffing hours per individual in the facility. The hours are for when care is attached to the provision of services for the individual. This is not looking at cost for the provider. It’s looking at the quality metrics of hours of care being provided. 

No. Staffing hours are net of PTO, holidays, sick time, CE, lunches etc. 

The resident will either be Medicaid or Non-Medicaid. Anything pending is considered Non-Medicaid until Medicaid is approved, this includes Medicaid pending and public aid pending.

Hours reported for the SLP metrics will only be for direct care workers – so RN, LPN, and CNA. 

Yes, only if you have two separate Medicaid IDs.

We suggest creating your own system to track the number of hours the on-call person actually worked. For example, if a person is on call for the whole weekend but only provides direct care for one hour, then you track one hour.

The total hours are calculated in the Staff Information tabs in the Total rows after entering the hours per day in the RN and/or LPN rows. 

Yes.

Everything is tracked as an RN unless the RN is only performing CNA duties then they will be tracked as a CNA. We also ask that you clarify this in the extenuating circumstances section below staffing hours

No. The metrics are just looking at the clinical (RN, LPN, CNA) number of hours being provided per individual. A RA cannot do everything a CNA can do so the CNA is listed as the direct care worker.

HFS confirmed they do need to be discharged from Medicaid. Medicaid will stop paying the SLP when they go into the nursing facility and then the nursing facility will get paid. If/when they are let out, they would then be re-enrolled into the SLP.

DON is not on the schedule for administrative work, but if they’re doing the typical role of an RN, then it would be entered as RN on-site hours and notated in the extenuating circumstances.