Skip to main content

Provider Fact Sheet

What: Affordable assisted living model administered by the Department of Healthcare and Family Services that offers older persons (65 +) or persons with physical disabilities (ages 22-64) services to remain in a community setting. The aim of the Program is to preserve privacy and autonomy while emphasizing health and wellness for persons who would otherwise need nursing facility care.
Who Can be a Provider:
The Supportive Living Program is open to any provider who can meet application criteria (which include site control, zoning approval, marketing study, phase one environmental study, architectural drawings). A site can be certified when program requirements found at 89 Ill. Adm. Code Part 146 are met within 24 months of an approved application.

Residents choose from the following menu of services that are provided by the facility:

  1. Intermittent Nursing Services
  2. Social/Recreational Programming
  3. Health Promotion & Exercise Programs
  4. Medication Oversight
  5. Ancillary Services
  6. 24-hour Response/Security
  7. Personal Care
  8. Laundry
  9. Housekeeping
  10. Maintenance
  11. Meals and snacks
Providers must also regularly assess each resident's health status and consult with the resident on an ongoing service plan that promotes health and wellness.

Certified providers can charge a different rate for private pay residents, and must accept the Department's rate for services rendered on behalf of Medicaid-eligible persons. (Department rates are based upon 54.3% of weighted average nursing facility rates for the applicable geographic grouping. Certified Dementia Care Setting rates are based upon 127% of the approved rate for the Supportive Living Program services in each region.) 

Each Medicaid-eligible resident must have income equal to or greater than the current SSI and must contribute all but $90 each month to the provider for lodging and meals. 


Certified providers are exempt from:

  1. Nursing Home Care Act
  2. Health Facilities Planning Act
  3. Assisted Living and Shared Housing Act
Where Can a Site be Located:
Approval of the application is subject to various factors including, but not limited to, accuracy, completeness, geographic distribution and waiver limits.
How Can I Get More Information:
Contact the Department of Healthcare and Family Services, Bureau of Long Term Care for more information.
Phone: 217-782-0545 or 844-528-8444 toll free
Fax: 217-557-5061
Complaint Hotline:
Complaints concerning supportive living facility may be directed to:
Complaint Hotline 1-844-528-8444