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Elizabeth M. Whitehorn, Director

Removal From Sanctions List

Removal from the Sanctions List upon Reenrollment in the Program

If a provider has been removed from the Program and would like to reenroll, the provider should contact the Department's Provider Enrollment Services ("PES") at the following email address:

IMPACT.help@illinois.gov

PES also may be reached at the following telephone number:

(877) 782-5565 (please select option one, followed by option two, and then option one)

The provider's name will be removed from the Provider Sanctions List upon successful reenrollment.

Please Note: Except as provided below, providers will not be removed from the Provider Sanctions List unless they have reenrolled in the Program.

Removal Without Reenrollment to the Program

In some instances, a provider that has been removed from the Program as part of a sanction will seek to be removed from the Provider Sanctions List but will not seek reenrollment in the Program. In such cases, the Office of Inspector General has the sole discretion to remove a provider from the Provider Sanctions List, and the Office of Inspector General will address such requests only if the mandatory minimum period of the provider's sanction has passed. The provider may then seek to be removed from the Provider Sanctions List by contacting the Office of Inspector General at the following email address:

hfs.oig.sanctions@illinois.gov

The subject line of the email should state, "Removal from Sanctions List," followed by the provider's name. The email must contain the following information: (1) the provider's name, contact information, and Provider Number/Social Security number; (2) the type of sanction imposed; (3) the date on which the sanction was imposed; and (4) a short description of the reasons that support the request for removal from the Provider Sanctions List.

The provider must also attach to the email: (1) the administrative-court order, executive order, formal communication, or agreement by which the sanction was imposed; and (2) all administrative-court orders, executive orders, formal communications, or agreements that support the request to be removed from the Provider Sanctions List.

Requests that fail to provide the above information and supporting documents will not be considered. The OIG will address any request to be removed from the Provider Sanctions List in the ordinary course of its business.