Skip to main content
  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

Our new Child Support Cook Central Office at 115 South LaSalle Street, Chicago, is now open for in-person assistance.  We also have other regional office locations to better serve you! 

Elizabeth M. Whitehorn, Director

Telepsychiatry

In January 2010, HFS expanded its covered telehealth services to include telepsychiatry.  Below you will find additional information regarding HFS’ telepsychiatry policy, including details related to billing the fee-for-service system.  Questions regarding the coverage and reimbursement of telepsychiatry to clients enrolled with a Medicaid managed care plan should be directed to a representative from the appropriate managed care plan.

Policy Guidance for Medicaid Providers on Telepsychiatry:

Billing Guidance for Medicaid Providers on Telepsychiatry:

DHS/DMH Telepsychiatry Program

The Telepsychiatry program administered by the Illinois Department of Human Services, Division of Mental Health (DHS/DMH) offers psychiatric services to children and youth living in communities with limited access to board certified psychiatrists. Telepsychiatry services are delivered through secure video conferencing to link children and youth to necessary psychiatric services.

Additional information about the DHS/DMH Telepsychiatry program can be found here.