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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

The Child Support Services Waukegan Field Office at 2133 Belvidere Road, Waukegan, Illinois is closed today October 29 for maintenance. If in-person assistance is required, please visit the Aurora Regional Office at 2711 New York, Suite 203, Aurora. The Waukegan Office will reopen October 30. For more information, call 800.447.4278 or email HFS.DCSSAskAQuestion@illinois.gov.

Elizabeth M. Whitehorn, Director

Medical Card Customer Flier

Coming Soon!

...changes to your Medical Card!

If you receive Medical benefits, you will be getting a new Medical Card.

  • No more monthly cards. Keep your new Medical Card! Do not throw this Medical Card away.
  • If you are eligible for medical benefits the new Medical Card will be mailed to you automatically at no cost.
  • Take your Medical Card and a picture ID with you each time you visit your health care provider.
  • Make sure your mailing address is current. If you have moved or plan to move, please notify the post office of your change of address.

For more information visit the HFS Web site.