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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

Medical Card Customer Flier

Coming Soon!

...changes to your Medical Card!

If you receive Medical benefits, you will be getting a new Medical Card.

  • No more monthly cards. Keep your new Medical Card! Do not throw this Medical Card away.
  • If you are eligible for medical benefits the new Medical Card will be mailed to you automatically at no cost.
  • Take your Medical Card and a picture ID with you each time you visit your health care provider.
  • Make sure your mailing address is current. If you have moved or plan to move, please notify the post office of your change of address.

For more information visit the HFS Web site.