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  • Medicaid Provider Termination Alert: Revalidation deadlines are approaching. Failure by providers to revalidate will lead to termination and payment suspension. Check your account now at https://impact.illinois.gov/ to learn if your required revalidation is due this month. More revalidation information here.
Elizabeth M. Whitehorn, Director

Making Payments

All payments, including voluntary payments, can be mailed to the following address:

Illinois Department of Healthcare and Family Services
Bureau of Collections - Technical Recovery Section
P.O. Box 19146
Springfield, Illinois 62794-9146

All checks should be made payable to Healthcare and Family Services - Bureau of Collections.  Do not forget to provide the customer's name, the customer's case number (if available) and the date of injury if it is for a Personal Injury or Workers' Compensation recovery payment.

Please note that all payments mailed to the Illinois Department of Healthcare and Family Services Bureau of Collections are processed and deposited via an automated bank lockbox. Any correspondence or communications regarding disputed debts must be sent to the following address in order to be evaluated: 

Illinois Department of Healthcare and Family Services
Bureau of Collections - Technical Recovery Section
P.O. Box 19174
Springfield, Illinois 62794-9174