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Elizabeth M. Whitehorn, Director

Contact Us

For additional information about the various types of payment recoveries, please write to:

Illinois Department of Healthcare and Family Services 
Bureau of Collections - Technical Recovery Section
P.O. Box 19174
Springfield, Illinois 62794-9174

For Lien and Estate cases in Cook County, please send email inquiries and referrals to:

HFS.BOC.TRS.CHI.LE@illinois.gov

For Lien and Estates cases in all other jurisdictions, please send email inquiries and referrals to:

HFS.BOC.TRS.SPR.LE@illinois.gov

For Personal Injury and Casualty cases in Cook County, please send email inquiries and referrals to:

HFS.BOC.TRS.CHI.PI@ilinois.gov

For Personal Injury and Casualty cases in all other jurisdictions, please send email inquiries and referrals to:

HFS.BOC.TRS.SPR.PI.WC@illinois.gov

For Workers' Compensation cases in Cook County, please send email inquiries and referrals to:

HFS.BOC.TRS.CHI.PI@illinois.gov

For Workers' Compensation cases in all other jurisdictions, please send email inquiries and referrals to:

HFS.BOC.TRS.SPR.PI.WC@illinois.gov 

For additional information about a waiver of estate recovery email us at the links above or write to:

Illinois Department of Healthcare and Family Services
Bureau of Collections - Technical Recovery Section
P.O. Box 19174
Springfield, Illinois 62794-9174

For information about Department of Human Services (DHS) programs:

Call or visit your local Department of Human Services office. A caseworker at the local office will answer your questions. For information call:

Illinois Department of Human Services Helpline
Toll-Free 1-800-843-6154
Monday - Friday (except state holidays)
7:30 a.m. - 7 p.m.

Persons using a teletypewriter (TTY) can call toll-free at 1-800-447-6404.