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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • Child Support Springfield Regional Office at 607 E Adams Street, Springfield, will be closed beginning Friday, August 15, 2025, and will re-open for in-person service on Tuesday, August 19, 2025. For more information, call 800.447.4278 or email HFS.SRO@illinois.gov.
Elizabeth M. Whitehorn, Director

Family Case Management

You may be eligible to participate in the Family Case Management program.

  • Are you pregnant?

  • Do you have a child under age one?

  • Are you on Medicaid?

  • Are you part of a low-income family?

Family Case Management can help you:

  • Find a doctor for your prenatal care to make sure you have a healthy baby.

  • Find a doctor for your children's care.

  • Understand proper nutrition for you and your child.

  • Understand the stages of your child's development.

  • Get information on how to be a better parent.

The Family Case Management program also can help you get other kinds of assistance:

For more information call 1-800-323-4769 (voice) or 1-800-447-6404 (TTY)