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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.

Family Case Management

You may be eligible to participate in the Family Case Management program.

  • Are you pregnant?

  • Do you have a child under age one?

  • Are you on Medicaid?

  • Are you part of a low-income family?

Family Case Management can help you:

  • Find a doctor for your prenatal care to make sure you have a healthy baby.

  • Find a doctor for your children's care.

  • Understand proper nutrition for you and your child.

  • Understand the stages of your child's development.

  • Get information on how to be a better parent.

The Family Case Management program also can help you get other kinds of assistance:

For more information call 1-800-323-4769 (voice) or 1-800-447-6404 (TTY)