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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

The Child Support Cook Central Office at 36 South Wabash Avenue, Chicago, is closed.  If in-person assistance is required, please visit one our other regional office locations.  The new Cook Central Office, 115 South LaSalle, will open February 10, 2025. 
Cook County Region
Cook Central Office: temporarily closed
hfs.cookcentral@illinois.gov

Cook Southern Office: 6221 South Emerald Drive, Chicago, IL 60621
hfs.CookSouthern@illinois.gov

Elizabeth M. Whitehorn, Director

Submit your Feedback Regarding Contraceptive Access:

Medicaid Provider and Medical Assistance Customers who have concerns or problems with accessing any FDA approved contraceptives should notify HFS. Please provide details below and we will do our best to help rectify the situation.  Depending on the situation, we may contact you via email or phone. If you do not wish to be contacted, please state so in your feedback. Please note that feedback will be reviewed on a weekly basis; thus this is not a forum for urgent medical issues that should be addressed with your provider/health plan. 

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