Three-Part Webinar Series: Training for the End of the Continuous Coverage Requirement
Please join us for this three-part virtual webinar series designed to help you understand the resources available to you to help Medicaid customers stay connected to care. Please register at the links provided below.
Introduction: The End of the Continuous Coverage Requirement
April 19, 2023: 10 – 11am
Learn about the end of the Continuous Coverage Requirement, important dates and timelines, and marketing and communications designed to help you connect to customers. You will be introduced to Manage My Case, part of Application for Benefits Eligibility (ABE).
View Webinar below:
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Part 2 - End of Continuous Coverage Requirement: Outreach and Engagement
April 27, 2023: 10 – 11am
Learn how you can proactively participate in the state’s efforts to reach customers that need to renew their benefits. Topics include using MEDI for proactive outreach; assisting customers in creating a Manage My Case account; and disseminating Ready to Renew toolkit materials.
View Webinar below:
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Part 3 - End of Continuous Coverage Requirement: Completing the Redetermination
May 3, 2023: 10 – 11am
We will walk you through Form B Redetermination where you will learn how to complete it when assisting customers. You will also learn accurate and timely submission of redetermination forms and walk through the Ex Parte Form A, Verification Checklist, and Cancellation Notice forms.
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