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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

Our new Child Support Cook Central Office at 115 South LaSalle Street, Chicago, is now open for in-person assistance.  We also have other regional office locations to better serve you! 

Elizabeth M. Whitehorn, Director

Clinical Collaboration Group - Links To Resources

*Links on this page require username and password for PointClickCare PCC (formerly known as Collective Medical) Web Based Portal. If you do not have a username or password please see your facilities Account Manager or Request Access.

Collective Medical Customer Community / Portal Features and Functions

Patient Activity Census Page

Patient Activity Census Page

Notifications

 

 

Scheduled Reports

 

Group/Tags

 

Patient Overview

 

 

 

 

 

Care Insights

 

Cohorts

 

Account Managers

  • Account Managers
  • Add/Remove Users
  • Accessing User Engagement Reports

Weblink: https://community.collectivemedical.com/t/x19wfv/learning-path-account-m

Hospital and Health Systems

ED Providers and Nurses, Case Managers and SW, ED Leadership

ED Providers and Nurses, Case Managers and SW, ED Leadership

  • Notifications
  • Patient Overview Page
  • Care Insights

Weblink: https://community.collectivemedical.com/t/18aks5/collective-medical-getting-started

Ambulatory Clinics

Any Community based clinic, Care Coordinators, Panel Coordinators & Quality department staff

  • Eligibility Files
  • Notifications Criteria and Cohorts
  • Patient Overview Page
  • Care Insights
  • Scheduled Reports

 Weblink: https://community.collectivemedical.com/t/h7hy1zg/learning-path-clinics

Health Plans/MCOs

Case Managers, Care/Panel Coordinators, Innovations Specialists & Community Health workers, Quality/member reporting

  • Eligibility Files
  • Notifications Criteria and Cohorts
  • Flags and Tags
  • Care Insights

Weblink: https://community.collectivemedical.com/t/m2n82x/learning-path-health-plans

Skilled Nursing/Post-Acute

Admissions Coordinators, Social Services, Resident Care Managers

  • Notifications Criteria and Cohorts
  • Care Insights

 Weblink: https://community.collectivemedical.com/t/g9hhxv8/learning-path-skilled-nursing-facilities