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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • Child Support Springfield Regional Office at 607 E Adams Street, Springfield, will be closed beginning Friday, August 15, 2025, and will re-open for in-person service on Tuesday, August 19, 2025. For more information, call 800.447.4278 or email HFS.SRO@illinois.gov.

Drug Prior Approval Information

Some prescriptions and over-the-counter medicines require prior authorization for Medicaid reimbursement. Depending upon the drug, either the prescribing physician or the dispensing pharmacist may submit the request.

Drug Prior Approval requests may be submitted using the following methods:

Check Drug Prior Approval request status using the following methods:

Depending upon the drug, either the prescribing physician or the dispensing pharmacist may submit the request. Certain drugs require specific forms.