Skip to main content

Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.


If you are experiencing difficulties due to recent changes made to the LTC admission transaction in MEDI, please ensure your Java Security settings match those below by doing the following:

Click on Start Button
Click on All Programs
Click on Java Folder
Click on Configure Java
Click on the Security Tab

Add to the Exception Site List

Have you set new security questions for your account?

Visit the Digital ID account management portal to establish security questions to allow future password reset

This will soon be required for all MEDI users.

By taking this step now before it becomes mandatory, you can avoid potential issues that could prevent you from accessing this service


Welcome to myHFS - the secure Web site for the Illinois Department of Healthcare and Family Services. This Web site allows authorized users online access to departmental information on the following HFS programs:

  1. Medical Assistance Information for Medicaid Providers

  2. All Kids and FamilyCare Programs

  3. Child Support Case Information

  4. Cost Calculation For Medicaid School-Based Health Services

New Users

Resources are available to assist you with establishing and troubleshooting your MEDI access:

  1. Getting Started presents what is required to use these applications

  2. Registration Toolbox (pdf) provides steps to complete the registration process, as well as problem tips

  3. Help Documentation for a more thorough overview of MEDI

Registered Users

MEDI Login

Login here or click the login button above.

Note: Some features of this site will be unavailable between 3 and 3:30 a.m. on a daily basis, and between 10 p.m. to midnight on Saturdays, due to regular system maintenance. Please keep this in mind when using this site during this time frame, and thank you for your cooperation.

Provider Updates

Providers can register to receive E-mail notification, when new provider information has been posted to the Web site, by completing the form for Provider Releases and Bulletins E-mail Notification Request.

Providers can register to receive an E-mail notification when a new preferred drug list has been posted to the Web site, by completing the form for the Preferred Drug List E-Mail Notification Request.