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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

Coverage

Any medical provider enrolled with the Illinois Medical Assistance Program can provide services to HBWD participants. The Department of Human Services (DHS) hotline Toll-Free at 1-800-843-6154 or (TTY) 1-800-447-6404 can provide the names of providers enrolled with the Medical Assistance Program in your area. However, you must contact the provider to confirm they are accepting new patients.

HBWD Covered Services

  • Hospital care

  • Nursing facility care

  • Doctor services

  • Prescription drugs – up to four per month. Prior approval is needed for more than four prescriptions in an month.

  • Well-child care and immunizations

  • Care at clinics

  • Physical, occupational, and speech therapy

  • Laboratory tests and X-rays

  • Alcohol and substance abuse services

  • Medical equipment, supplies, and appliances

  • Transportation to medical providers

  • Hospice care

  • Home healthcare

  • Renal dialysis

  • Family planning

  • Optometric care

  • Podiatric care for diabetics

  • Audiology services

  • Mental health services