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The Belleville Regional Office for Child Support Services, located at 1803 Ramada Boulevard, Suite B204, Collinsville, will be temporarily closed. For in-person service during this time, staff will be available at Kenneth Hall Regional Office Building, 10 Collinsville Avenue, East St. Louis.

Elizabeth M. Whitehorn, Director

Subcommittee Public Ed

The Public Education Subcommittee is established to advise the Medicaid Advisory Committee concerning materials and methods for informing individuals about health benefits available under the Department of Healthcare and Family Service's medical programs.

The subcommittee, comprised of a diverse group of stakeholders, will:

  • Review and provide advice on brochures, pamphlets and other written materials prepared by the department;

  • Review and provide advice on HFS website content directed towards Medicaid beneficiaries and the general public;

  • Review projects designed to inform the general public about medical programs;

  • Serve as a conduit for informing the Medicaid Advisory Committee and the department concerning gaps in public understanding of the medical programs;

  • Propose additional means of communicating information about medical programs;

  • Review and provide advice on program eligibility changes, customer service delivery, and eligibility processing systems; and

  • Make necessary recommendations to the Medicaid Advisory Committee.