Skip to main content
  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

The Child Support Cook Central Office at 36 South Wabash Avenue, Chicago, is closed.  If in-person assistance is required, please visit one our other regional office locations.  The new Cook Central Office, 115 South LaSalle, will open February 10, 2025. 
Cook County Region
Cook Central Office:
temporarily closed
hfs.cookcentral@illinois.gov

Cook Southern Office: 6221 South Emerald Drive, Chicago, IL 60621
hfs.CookSouthern@illinois.gov

Podiatric claims denying G51, Podiatric Service Inappropriate for Diagnosis

HFS System Issue:

  • Claims for dates of service prior to 10/01/2014 that were billed with a diabetic diagnosis code were denied G51, Podiatric Service Inappropriate for Diagnosis. ***This system issue was fixed December 23, 2014***

  • Claims for date of service on or after 10/01/2014 that were billed with a diagnosis code other than a diabetic diagnosis were denied G51, Podiatric Service Inappropriate for Diagnosis. ***This system issue was fixed November 5, 2014***

Problem:

Senate Bill 0741 lifted the restriction on podiatric services for adults 21 years and older beginning October 1, 2014. Podiatric services are not limited to individuals with diabetes diagnosis on or after October 1, 2014. The programming was not completed on October 1, 2014 and claims denied.

Providers Impacted:

Podiatrists

Procedure Codes Impacted:

All podiatric procedures were potentially affected, depending on claim receipt date.

Problem Begin Date:

Claims received on or after 10/01/2014.

Problem Fix Date:

11/06/2014 for claims with dates of service on/after 10/1/2014

12/23/2014 for claims with dates of service prior to 10/1/2014

Resolution for Impacted Claims:

Providers must re-bill the department. A time override has been systematically authorized for claims to bypass the timely filing requirement if the claims were previously submitted and affected by this issue.

Claims not previously submitted are subject to the timely filing requirement.

*All re-submitted claims, electronic and paper, must be received by the department by 07/26/2015.