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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

The Child Support Services Waukegan Field Office at 2133 Belvidere Road, Waukegan, Illinois is closed today October 29 for maintenance. If in-person assistance is required, please visit the Aurora Regional Office at 2711 New York, Suite 203, Aurora. The Waukegan Office will reopen October 30. For more information, call 800.447.4278 or email HFS.DCSSAskAQuestion@illinois.gov.

Elizabeth M. Whitehorn, Director

Medical Card

The Department of Healthcare and Family Services is transitioning from issuing monthly medical cards to annual paper medical cards. During the next several weeks all currently eligible Medical Program clients will begin to receive in the mail a new paper medical card along with an instructional brochure. The next time another paper medical card will be issued will be after the client’s annual redetermination. Clients are advised to keep their medical card and notices they receive regarding their eligibility. Medical providers will be required to check eligibility when providing services. Visit the links on the right to view the new medical card and informational brochure.

Provider Notice