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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

Medical Card

The Department of Healthcare and Family Services is transitioning from issuing monthly medical cards to annual paper medical cards. During the next several weeks all currently eligible Medical Program clients will begin to receive in the mail a new paper medical card along with an instructional brochure. The next time another paper medical card will be issued will be after the client’s annual redetermination. Clients are advised to keep their medical card and notices they receive regarding their eligibility. Medical providers will be required to check eligibility when providing services. Visit the links on the right to view the new medical card and informational brochure.

Provider Notice