Skip to main content

Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Elizabeth M. Whitehorn, Director

ABE Benefits

The State of Illinois’ Application for Benefits Eligibility (ABE) now has features to help you manage your benefits and appeals online, anytime.

The Application for Benefits Eligibility (ABE) at ABE.Illinois.gov is the State of Illinois’ Official website for applying for and managing Medical, SNAP and Cash benefits.

  1. Use the Check if I Should Apply button to answer a few questions and find out if you are likely to be eligible for benefits
  2. Use Apply for Benefits to submit an application for benefits and upload supporting documents
  3. If you have an existing case or submitted an application, use Manage My Case (MMC) to do things like check the status of that application, view benefit details, report a change, renew benefits, upload documents, and link to the online appeals portal.

The ABE Appeals portal allows a customer to appeal a benefit decision at ABE.Illinois.gov/abe/access/appeals

This includes appealing a benefit decision made by a Managed Care Organization (MCO) by requesting a State Fair Hearing.

Visit the ABE Customer Support Page for a complete list of resources including an ABE User Guide, ABE Appeals Guide, instructions on setting up Manage My Case, Answers to Frequently Asked Questions, and more.