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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.
  • The Cook Central Office, 36 South Wabash Avenue, Chicago, will close 02/03/2025.  The new Cook Central Office will open at 115 South LaSalle, Chicago, for in-person service on 02/10/2025.  
  • ​UPDATE: The State Disbursement Unit (SDU) is processing all payments received. To verify the status of your payment, please log into the SDU parent portal or contact the SDU Customer Service Call Center at 877.225.7077.  For SDU business hours, click here.
Elizabeth M. Whitehorn, Director

Notice of Public Information

State of Illinois Healthcare and Family Services Notice of Public Information

Notice is hereby given that, effective January 25, 2013, the eligibility of Sheltering Oak to participate in the Medicaid program is terminated. This action is based on the July and August 2012 Public Health surveys. Federal law provides that Medicaid payments to states will cease if a facility is not in substantial compliance with federal requirements. Sheltering Oak is not in compliance with the following federal requirements:

  • 42 CFR 483.15 Quality of Life

  • 42 CFR 483.75 Administration