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Enrollment in the Health Benefits for Immigrant Adults (HBIA) program will be temporarily paused effective July 1, 2023.

Enrollment in the Health Benefits for Immigrant Seniors (HBIS) program will be temporarily paused effective Nov. 6, 2023.

Provider Notice issued 10/26/2023


Date: October 26, 2023
​To: Home Health Nursing, Physical, Occupational, and Speech Therapy Providers for Illinois Department of Human Services, Division of Developmental Disabilities (IDHS-DDD), University of Illinois at Chicago, Division of Specialized Care for Children (UIC-DSCC), and State Plan Medicaid  Providers
​Re: Electronic Visit Verification Implementation for Home Health Care Services Providers 

Electronic Visit Verification (EVV) will go live on December 31, 2023, for providers of Home Health Care Services (HHCS) for the IDHS-DDD, UIC-DSCC, and State Plan HHCS. The Illinois Department of Healthcare and Family Services (HFS) has emailed letters announcing this implementation to impacted providers to the contact information provided during the IMPACT enrollment process. Providers may access a copy of the letter and view additional information regarding EVV implementation in Illinois at Illinois’ Electronic Visit Verification (EVV) | HFS.

If your agency has not received an email, notify and provide the agency contact person’s name, e-mail address, phone number, and mailing address.

Impacted providers are required to complete the following actions:

For questions regarding use of HHAeXchange, please visit the Illinois State Info Hub at Illinois Electronic Visit Verification (EVV) | HHAeXchange or contact the HHAeXchange Client Support portal at HHA Provider Support.

For questions regarding this notice, contact the HFS Bureau of Waiver Operations Management at (217) 524-4148 or at