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  • Medicaid Provider Alert: Provider revalidation has begun and those not completing the process risk disenrollment.  Check your account now to learn when your revalidation is due. More information here.

Our new Child Support Cook Central Office at 115 South LaSalle Street, Chicago, is now open for in-person assistance.  We also have other regional office locations to better serve you! 

Elizabeth M. Whitehorn, Director

Provider Notice issued 06/30/12

Over-The-Counter Drug Co-payment Clarification

​To: Participating Pharmacies​
​Date: ​June 30, 2012
​Re: Over-The-Counter Drug Co-payment Clarification​

An Informational Notice issued by the department on June 14, 2012, regarding participant copayments effective July 1, 2012, listed the copayment for over-the-counter drugs as $3.65. The purpose of this notice is to inform pharmacies of a change to the over-the-counter drug copayment. Effective July 1, 2012, the over-the-counter drug copayment will be $2.00

Reimbursement and co-payments under the non-Medicaid programs are not affected by this change.

Patients who are currently exempt from co-payments, such as pregnant women, children, residents of long term care facilities, supportive living facilities, and community integrated living arrangements (CILAs), will continue to be exempt from co-payments.

If you have questions, please contact the Bureau of Pharmacy Services at

1-877-782-5565, option 7.

Theresa A. Eagleson, Administrator

Division of Medical Programs