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Medical Prior Approval Criteria

Welcome to the Illinois Department of Healthcare and Family Services (HFS) Durable Medical Equipment (DME) Prior Approval Webpage. The Prior Approval Unit handles durable medical equipment, therapeutic supplies, mobility devices, therapies, home health, and bariatric surgery request for the Illinois Department of Health Care & Family Services.  The department will use this page to communicate prior approval information to our providers.


Medical Prior Approval Criteria

Handbook Links


Other Resource Links

Contact Information

If you have additional questions regarding Durable Medical Equipment Prior Approval, please call 1-877-782-5565, follow the prompts to the Prior Approval Unit.

For questions regarding Negative Pressure Wound Therapy, please call 217-785-1295 for additional instructions.

Submission of Prior Approval Request:

Submit by fax only –