Illinois chose two Integrated Care Plans with plenty of experience to provide services to Medicaid only older adults and adults with disabilities living in DuPage, Kane, Kankakee, Lake, Will, and Suburban Cook (except zip codes beginning with “606”) counties. 

Centene (IlliniCare Health Plan, Inc.) has over 25 years experience in Medicaid managed care programs in 9 states serving 1.5 million enrollees, including older adults, and persons with disabilities, enrollees dually eligible for Medicare and Medicaid and persons in Long Term Care and Home and Community Based waivers. Centene has extensive experience serving enrollees with chronic medical conditions, developmental and physical disabilities, and serious mental illness. They offer the whole package in integrating health care solutions that address the complex needs of the Medicaid population. Centene’s Illinois Medicaid Plan is called IlliniCare Health Plan, Inc. The contact information for IlliniCare Health Plan, Inc is:

IlliniCare Health Plan, Inc.
99 Oakmont Plaza Drive, Suite 400
Westmont, IL  60559
1-866-329-4701
TDD/TTY:  Illinois Relay 7-1-1
IlliniCare Health Plan, Inc. Web site

Aetna (Aetna Better Health) has over 20 years experience in Medicaid managed care programs in 9 states serving 1.3 million enrollees, including comprehensive care management to more than 277,000 aged and disabled health plan enrollees in 8 states. Its subsidiaries have four disease management programs that are accredited by the National Committee for Quality Assurance, the organization sets national standards for healthcare plans. Aetna’s Illinois commercial line currently holds NCQA accreditation. Aetna’s Illinois Medicaid Plan is called Aetna Better Health. The contact information for Aetna Better Health is:

Aetna Better Health
One South Wacker Drive, 12th Floor
Mail Stop F646
Chicago, IL 60606
1-866-212-2851
TDD/TTY: Illinois Relay 7-1-1
Aetna Better Health Web site

For more information on these healthcare options and to view differences in the plans, see the Integrated Care Program Information Guide.

To learn more about these health plan options, visit the Illinois Client Enrollment Broker Web site or call the Illinois Client Enrollment Broker Helpline at:

Illinois Client Enrollment Broker
1-877-912-8880
TTY: 1-866-565-8576