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The Belleville Regional Office for Child Support Services, located at 1803 Ramada Boulevard, Suite B204, Collinsville, will be temporarily closed. For in-person service during this time, staff will be available at Kenneth Hall Regional Office Building, 10 Collinsville Avenue, East St. Louis.

Elizabeth M. Whitehorn, Director

T4521 - Inappropriately Requiring Prior Approval

HFS System Issue:

T4521 is denying R09, Requires Prior Approval, inappropriately.

Problem:

On or about 7/21/14, a system change request was made for T4521 that did not affect pricing. When the requested change was made, the system was inadvertently changed to put the code, T4521, on prior approval.

Providers Impacted:

Durable Medical Equipment and Supplies Providers

Procedure Codes Impacted:

T4521, Adult sized disposable incontinence product, brief/diaper, small, each

Problem Begin Date:

Claims with dates of service on or about 7/21/14

Problem Fix Date:

8/4/2014

Resolution for Impacted Claims:

Providers must rebill.