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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Notice of Privacy Incident

Elizabeth M. Whitehorn, Director

Family Planning Copayments

HFS System Issue:

Copayments may be taken incorrectly for office visits when billed for Family Planning Services.

Problem:

Family Planning Services are exempt from cost sharing. However, programming is not in place to prevent a copayment from being taken from reimbursement for office visits that indicate a Family Medical Service was provided by use of a diagnosis code in the V25 series.

Providers Impacted:

Physicians, Advance Practice Nurses, Federally Qualified Health Centers (FQHC), and Rural Health Clinics (RHC), Local Health Departments (LHD)

Procedure Codes Impacted:

E/M Codes

Problem Begin Date:

October 1, 2014

Problem Fix Date:

To be announced.

Resolution for Impacted Claims:

To be announced. Please continue to access this site for updated announcements.