Agencies
Services
MTAC Partners
Key HFS Contacts
| Bureau | Bureau Chiefs | Contact Info | Assistant | Contact Info |
BTS (BRI)
|
Alex Kinsman
|
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Nia Weems
|
|
BHPS
|
Susie Brown
|
|
Danny Tribble
|
|
BPPC
|
Michael Welton Interim
|
|
Denise Jordan
|
|
BMAS
|
Rob Fehrholz
|
|
Kim Aure
|
|
BBH
|
Kristine Herman
|
Kristine.L.Herman@illinois.gov
|
Tabitha Kennedy
|
Tabitha.N.Kennedy@Illinois.gov
|
BCP
|
Stephanie Hoover
|
|
Marci Hensey
|
|
BPAS
|
Jose Jimenez
|
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Steven Robinson
|
Steven.L.Robinson@illinois.gov
|
BLTC
|
Lisa Gregory
|
|
Matthew Jochums
|
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BMC
|
Keshonna Lones
|
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Terrie Privott
|
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BRDA
|
Katey Staley
|
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Bobby Moberg
|
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BQM
|
Susan DeBoer
|
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Kyle Daniels
|
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BWOM
|
Pam Winsel
|
|
Lauren Tomko
|
|
| Title | Name | Contact Info | Division of Medical Programs |
Medicaid Administrator
|
Laura Phelan
|
|
Division of Medical Programs*
|
Chief of Staff
|
Dorian Manion
|
|
Division of Medical Programs
|
Associate Administrator
|
Max Fletcher
|
|
Division of Medical Programs |
Associate Administrator
|
Michael Welton
|
|
Division of Medical Programs
|
Deputy Administrator – Medical Program Operations
|
Victoria Peebles
|
|
Bureau of Professional & Ancillary Services Bureau of Technical Support Bureau of Provider Enrollment Bureau of Claims Processing
|
Deputy Administrator – Long Term Care and Behavioral Health
|
Sarah Myerscough-Mueller
|
Sarah.Myerscough-Mueller2@illinois.gov
|
Bureau of Long-Term Care Bureau of Waiver Operations ManagementBureau of Behavioral Health
|
Deputy Administrator – Rates and Finance
|
Dan Jenkins
|
|
Bureau of Rate Development and Analysis
|
Deputy Administrator- Managed Care Performance
|
Helena Lefkow
|
|
Bureau of Quality Management Bureau of Managed Care
|
Deputy Administrator- Policy
|
Kristiana Yao
|
|
Bureau of Program and Policy Coordination
|
Illinois Medicaid Managed Care Contacts for Providers
Aetna Better Heath
Provider Services (866) 329-4701
Press * then at the prompts, say “more options,” then “provider services”
https://www.aetnabetterhealth.com/illinois-medicaid/providers/index.html
Blue Cross Blue Shield of Illinois
Provider Services (800) 972-8088
https://www.bcbsil.com/provider/
County Care Health Plan
Provider Services (312) 864-8200
Email: CountyCareContracting@cookcountyhhs.org
http://www.countycare.com/providers
Molina Healthcare
Provider Services (855) 866-5462
At the prompt, say “Medicaid”
http://www.molinahealthcare.com/providers/il/medicaid/Pages/home.aspx
YouthCare
Provider Services (844) 289-2264
At the prompt, press #3 for Healthcare Provider services, then #0 to reach a Provider Representative
https://www.ilyouthcare.com/providers/join-our-network.html