MTAC Partners
Key HFS Contacts
Division of Medical Programs, Administrator | Kelly Cunningham | Kelly.Cunningham@illinois.gov |
Division of Medical Programs, Associate Administrator | Melissa Black | melissa.black@illinois.gov |
Deputy Administrator for Care Coordination | Robert Mendonsa | Robert.Mendonsa@illinois.gov |
Chief, Bureau of Managed Care | Laura Ray | Laura.Ray@illinois.gov |
Chief, Quality Management | Dawn Wells | Dawn.R.Wells@illinois.gov |
Deputy Administrator for Long Term Care and Behavioral Health | Janene Brickey | Janene.Brickey@illinois.gov |
Chief (Acting), Bureau of Long-Term Care | Elizabeth Lithila | Elizabeth.Lithila@illinois.gov |
Chief, Bureau of Behavioral Health | Kristine Herman | Kristine.L.Herman@illinois.gov |
Chief, Bureau of Waiver Operations | Pamela Winsel | Pamela.Winsel@illinois.gov |
Deputy Administrator for Rates & Finance | Dan Jenkins | Dan.Jenkins@illinois.gov |
Chief, Bureau of Rate Development & Analysis | Kate Staley | Kathleen.Staley@illinois.gov |
Deputy Administrator for Medical Operations | Theresa Flesch | Theresa.R.Flesch@illinois.gov |
Chief, Bureau of Provider Enrollment Services | Anthony Kolbeck | Tony.Kolbeck2@illinois.gov |
Chief, Bureau of Professional & Ancillary Services | Jose Jimenez | Jose.Jimenez@illinois.gov |
Chief, Bureau of Medical Adm Support | Rob Fehrholz | Robert.Fehrholz@illinois.gov |
Chief, Bureau of Claims Processing | Stephanie Hoover | Stephanie.Hoover@illinois.gov |
Chief, Bureau of Technical Support | Rachelle Caldwell | Rachelle.Caldwell@illinois.gov |
Chief, Bureau of Program & Policy Coordination | Mary Doran | Mary.Doran@illinois.gov |
Chief, Bureau of Contract Management | Sam Trigillo | Sam.Trigillo@illinois.gov |
HealthChoice Illinois Contact Information for Providers
Aetna Better Heath
Provider Services (866) 329-4701
Press * then at the prompts, say “more options,” then “provider services”
https://www.aetnabetterhealth.com/illinois-medicaid/providers/index.html
Blue Cross Blue Shield of Illinois
Provider Services (800) 972-8088
https://www.bcbsil.com/provider/
County Care Health Plan
Provider Services (312) 864-8200
Email: CountyCareContracting@cookcountyhhs.org
http://www.countycare.com/providers
Molina Healthcare
Provider Services (855) 866-5462
At the prompt, say “Medicaid”
http://www.molinahealthcare.com/providers/il/medicaid/Pages/home.aspx
YouthCare
Provider Services (844) 289-2264
At the prompt, press #3 for Healthcare Provider services, then #0 to reach a Provider Representative