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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

MTAC Partners

Key HFS Contacts

Bureau

Bureau Chiefs

Contact Info

BTS (BRI)

Redney Doctora

(acting)

Redney.Doctora@illinois.gov

217-557-7839

BHPS

Tony Kolbeck

Tony.Kolbeck2@illinois.gov

217-524-7036 Work

 

BPPC

Kati Hinshaw

(acting)

Kati.Hinshaw@Illinois.gov

Kati.hinshaw@Illinois.gov

BMAS

Rob Fehrholz

Robert.Fehrholz@illinois.gov

217-524-7326 Work

217-206-0557 Work Cell

BBH

Kristine Herman

Kristine.L.Herman@illinois.gov

217-558-4345 Work

217-720-1515 Work Cell

BCP

Devon Bennett (acting)

Devon Miller (acting)

Devon.Bennett@illinois.gov

217-524-7364

Devon.Miller@Illinois.gov

217-524-5379

BPAS

Jose Jimenez

Jose.Jimenez@Illinois.gov

217-557-1057 Work

217-299-3941 Work Cell

BLTC

Lisa Gregory

Lisa.Gregory@illinois.gov

217-557-8266 Work

217-900-0327 Work Cell

BMC

Laura Ray

Laura.Ray@Illinois.gov

217-557-1017 Work

217-299-2070 Work Cell

BRDA

Katey Staley

Kathleen.Staley@Illinois.gov

217-524-7444 Work

217-557-7091 Work Cell

BQM

Michelle Eckhoff (acting)

michelle.eckhoff@Illinois.gov

217-557-8268 Work

217-725-2813 Work Cell

BOW

Pam Winsel

Pamela.Winsel@Illinois.gov

217-782-6359 Work

217-670-3053 Work Cell

BCM

Sam Trigillo

Sam.Trigillo@Illinois.gov

217-524-7337 Work

Title

Name

Contact Info

Assistant

Contact Info

Medicaid Administrator – DMP

Kelly Cunningham

Kelly.Cunningham@illinois.gov

TA – Jennifer Davidson

Jennifer.D.Davidson@Illinois.gov

217-782-2570

217-524-7331

Associate Administrator – DMP

Melissa Black

Melissa.Black@Illinois.gov

N/A

217-524-0683

217-899-5082

Associate Administrator - DMP

Michael Welton

Michael.welton@illinois.gov

 

N/A

 

Deputy Administrator – Medical Program Operations

Teresa Flesch

Teresa.R.Flesch@illinois.gov

N/A

BTS(BRI), BHPS, BPPC, BMAS, BCP, BPAS, BCM

 

 

 

 

 

Deputy Administrator – Long Term Care and Behavioral Health

Janene Brickey

Janene.Brickey@Illinois.gov

N/A

BBH, BLTC BQM, BOW

Deputy Administrator – Rates and Finance

Dan Jenkins

Dan.Jenkins@Illinois.gov

N/A

BRDA

Deputy Administrator – Eligibility

Tracy Keen

Tracy.Keen@Illinois.gov

N/A

BAK, BEI, BMESP

Deputy Administrator- Managed Care Performance

Helena Lefkow

Helena.C.Lefkow@illinois.gov

N/A

BMC

HealthChoice Illinois Contact Information for Providers

Aetna Better Heath

Provider Services (866) 329-4701

Press * then at the prompts, say “more options,” then “provider services”

https://www.aetnabetterhealth.com/illinois-medicaid/providers/index.html

Blue Cross Blue Shield of Illinois

Provider Services (800) 972-8088

https://www.bcbsil.com/provider/

County Care Health Plan

Provider Services (312) 864-8200

Email: CountyCareContracting@cookcountyhhs.org

http://www.countycare.com/providers

Molina Healthcare

Provider Services (855) 866-5462

At the prompt, say “Medicaid”

http://www.molinahealthcare.com/providers/il/medicaid/Pages/home.aspx

YouthCare

Provider Services (844) 289-2264

At the prompt, press #3 for Healthcare Provider services, then #0 to reach a Provider Representative

https://www.ilyouthcare.com/providers/join-our-network.html