Agencies
Services
MTAC Partners
Key HFS Contacts
| Bureau | Bureau Chiefs | Contact Info | Assistant | Contact Info |
| BTS | Alex Kindsman |
|
Nia Weems |
|
BHPS
|
Tony Kolbeck
|
|
N/A - Susie Brown is a good point of contact if Tony does not respond
|
|
BPPC
|
Kati Hinshaw
|
|
Denise Jordan
|
|
BMAS
|
Rob Fehrholz
|
|
Kim Aure
|
|
BBH
|
Kristine Herman
|
Kristine.L.Herman@illinois.gov
|
Tabitha Kennedy
|
Tabitha.N.Kennedy@Illinois.gov
|
BCP
|
Devon Miller
|
|
Marci Hensey
|
|
BPAS
|
Jose Jimenez
|
|
Steven Robinson
|
Steven.L.Robinson@illinois.gov
|
BLTC
|
Lisa Gregory
|
|
Matthew Jochums
|
|
BMC
|
Keshonna Lones
|
|
Terrie Privott
|
|
BRDA
|
Katey Staley
|
|
Bobby Moberg
|
|
BQM
|
Susan DeBoer
|
|
Kyle Daniels
|
|
BWOM
|
Pam Winsel
|
|
Lauren Tomko
|
|
| BCM | Sam Trigillo | Sam.Trigillo@Illinois.gov | Alfie DeFrates | Alfie.M.DeFrates@Illinois.gov |
Title |
Name |
Contact Info |
Division of Medical Programs |
Medicaid Administrator – DMP |
Laura Phelan |
Laura.Phelan@illinois.gov | Division of Medical Programs |
| Chief of Staff - DMP | Dorian Manion |
|
Division of Medical Programs
|
Associate Administrator – DMP |
Vacant |
Vacant |
Division of Medical Programs |
Associate Administrator - DMP |
Michael Welton |
|
Division of Medical Programs |
Deputy Administrator – Medical Program Operations |
Teresa Flesch |
Bureau of Professional and Ancillary Services. Bureau of Medical Administration services Bureau of Program and Policy Coordination Bureau of Technical Support Bureau of Provider Enrollment Bureau of Claims Processing Bureau of Contract Management |
|
Deputy Administrator – Long Term Care and Behavioral Health |
Sarah Myerscough-Mueller |
Sarah.Myerscough-Mueller2@illinois.gov | Bureau of Long-Term Care Bureau of Waiver Operations Management Bureau of Behavioral Health |
Deputy Administrator – Rates and Finance |
Dan Jenkins |
Bureau of Rates Development and Analysis | |
Deputy Administrator- Managed Care Performance |
Helena Lefkow |
Bureau of Quality Management Bureau of Managed Care |
HealthChoice Illinois Contact Information for Providers
Aetna Better Heath
Provider Services (866) 329-4701
Press * then at the prompts, say “more options,” then “provider services”
https://www.aetnabetterhealth.com/illinois-medicaid/providers/index.html
Blue Cross Blue Shield of Illinois
Provider Services (800) 972-8088
https://www.bcbsil.com/provider/
County Care Health Plan
Provider Services (312) 864-8200
Email: CountyCareContracting@cookcountyhhs.org
http://www.countycare.com/providers
Molina Healthcare
Provider Services (855) 866-5462
At the prompt, say “Medicaid”
http://www.molinahealthcare.com/providers/il/medicaid/Pages/home.aspx
YouthCare
Provider Services (844) 289-2264
At the prompt, press #3 for Healthcare Provider services, then #0 to reach a Provider Representative
https://www.ilyouthcare.com/providers/join-our-network.html