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  • Medicaid Provider Termination Alert: Revalidation deadlines are approaching. Failure by providers to revalidate will lead to termination and payment suspension. Check your account now at https://impact.illinois.gov/ to learn if your required revalidation is due this month. More revalidation information here.

MTAC Partners

Key HFS Contacts

Bureau

Bureau Chiefs

Contact Info Assistant

Contact Info

BTS (BRI)

Redney      Doctora
(acting)               
Redney.Doctora@illinois.gov
217-557-7839
Lisa Parker Lisa.Parker@illinois.gov
217-558-4776 (Work)

BHPS

Tony Kolbeck

Tony.Kolbeck2@illinois.gov
217-524-7036 Work

 

N/A - Susie Brown is a good point of contact if Tony does not respond

Susie.Brown@illinois.gov
217-557-80225 (Work)

BPPC

Kati Hinshaw
(acting)
Kati.Hinshaw@Illinois.gov
Denise Jordan Denise.Jordan@illinois.gov
217-782-3953 (Work)

BMAS

Rob Fehrholz

Robert.Fehrholz@illinois.ov
217-524-7326 Work
217-206-0557 Work Cell
Kim Aure Kim.S.Aure@Illinois.gov
217-524-7320 (Work)
217-670-4428 (Work Cell)

BBH

Kristine Herman

Kristine.L.Herman@illinois.gov
217-558-4345 Work
217-720-1515 Work Cell
Tabitha Kennedy Tabitha.N.Kennedy@Illinois.gov
217-524-7257 (Work)

BCP

Devon Bennett (acting)

Devon Miller (acting)

Devon.Bennett@illinois.gov
217-524-7364
Devon.Miller@Illinois.gov
217-524-5379
Rocio Chavez Rocio.Chavez@illinois.gov
217-782-0472 (Work)

BPAS

Jose Jimenez

Jose.Jimenez@Illinois.gov
217-557-1057 Work
217-299-3941 Work Cell
Ruth Hanken Ruth.Hanken@illinois.gov
217-524-7112 (Work)

BLTC

Lisa Gregory

Lisa.Gregory@illinois.gov
217-557-8266 Work
217-900-0327 Work Cell
Matthew Jochums Matthew.Jochums@Illinois.gov
217-524-7214 (Work)

BMC

Keshonna Lones

Keshonna.Lones@gmail.com
312-793-5274

 

Amy Rafferty Amy.Rafferty@Illinois.gov
217-557-5436 (Work)

BRDA

Katey Staley

Kathleen.Staley@Illinois.gov
217-524-7444 Work
217-557-7091 Work Cell
Bobby Moberg Robert.A.Moberg@Illinois.gov
217-785-0710 (Work)

BQM

Michelle Eckhoff (acting)

Michelle.Eckhoff@Illinois.gov
217-557-4667 Work

 

Kyle Daniels Kyle.Daniels@illinois.gov
217-557-5438 (Work)

BOW

Pam Winsel

Pamela.Winsel@Illinois.gov
217-782-6359 Work
217-670-3053 Work Cell
Lauren Tomko Lauren.Tomko@illinois.gov
217-524-7164 (Work)

BCM

Sam Trigillo

Sam.Trigillo@Illinois.gov
217-524-7337 Work
Alfie DeFrates Alfie.DeFrates@Illinois.gov
217-524-7465 (Work)

Title

Name

Contact Info

Assistant

Contact Info

Medicaid Administrator – DMP

Kelly Cunningham

Kelly.Cunningham@illinois.gov

TA – Jennifer Davidson

Jennifer.D.Davidson@Illinois.gov

Associate Administrator – DMP

Melissa Black

Melissa.Black@Illinois.gov

N/A

 

Associate Administrator - DMP

Michael Welton

Michael.welton@illinois.gov

 

N/A

 

Deputy Administrator – Medical Program Operations

Teresa Flesch

Teresa.R.Flesch@illinois.gov

N/A

BTS(BRI), BHPS, BPPC, BMAS, BCP, BPAS, BCM

Deputy Administrator – Long Term Care and Behavioral Health

Sarah Myerscough-Mueller

Sarah.Myerscough-Mueller2@illinois.gov

N/A

BWOM,BLTC

Deputy Administrator – Rates and Finance

Dan Jenkins

Dan.Jenkins@Illinois.gov

N/A

BRDA

Deputy Administrator – Eligibility

George Jacaway

George.Jacaway@Illinois.gov

N/A

BAK, BEI, BMESP

Deputy Administrator- Managed Care Performance

Helena Lefkow

Helena.C.Lefkow@illinois.gov

N/A

BMC,BQM

HealthChoice Illinois Contact Information for Providers

Aetna Better Heath

Provider Services (866) 329-4701

Press * then at the prompts, say “more options,” then “provider services”

https://www.aetnabetterhealth.com/illinois-medicaid/providers/index.html

Blue Cross Blue Shield of Illinois

Provider Services (800) 972-8088

https://www.bcbsil.com/provider/

County Care Health Plan

Provider Services (312) 864-8200

Email: CountyCareContracting@cookcountyhhs.org

http://www.countycare.com/providers

Molina Healthcare

Provider Services (855) 866-5462

At the prompt, say “Medicaid”

http://www.molinahealthcare.com/providers/il/medicaid/Pages/home.aspx

YouthCare

Provider Services (844) 289-2264

At the prompt, press #3 for Healthcare Provider services, then #0 to reach a Provider Representative

https://www.ilyouthcare.com/providers/join-our-network.html