Agencies
Services
Provider Notice issued 01/27/2026
EVV Policy – compliance thresholds, non-compliance penalties, quarterly compliance monitoring, caregiver social security numbers, third-party system requirements, and recommended visit verification methods;
Authorizations and provider-driven placement;
Guidance on navigating HHAeXchange’s Client Support Portal and ticket correspondence;
Electronic Data Interchange (EDI) setup; and
Past and upcoming trainings.
March 26, 2026, Quarterly Illinois Electronic Visit Verification (EVV) Townhall Webinar
| To: |
Personal Care Service (PCS) and Home Health Care Service (HHCS) Providers |
| Date: | January 27, 2026 |
| Re: |
March 26, 2026, Quarterly Illinois Electronic Visit Verification (EVV) Townhall Webinar |
Illinois is hosting a quarterly Illinois EVV Townhall webinar on March 26, 2026, from 9:00 am to 11:00 am (CST). Click this link to register.
During the March 26, 2026, Quarterly Illinois EVV Webinar, the State and HHAeXchange (HHA) will cover the following topics:
The State will allow time for questions and answers at the end of the presentation. Attendees may submit questions and concerns during the registration process. Please note that the webinar will be recorded, and webinar materials will be uploaded to the HFS EVV website.
For questions regarding this notice, contact the HFS Bureau of Waiver Operations Management at HFS.EVV@illinois.gov.
Laura Phelan, Administrator
Division of Medical Programs