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Elizabeth M. Whitehorn, Director

Provider Notice issued 12/12/14

 Active LTC case transition to the Centralized Hubs

​To: Long Term Care (LTC) Facilities - Nursing Facilities (NF), Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID), and Supportive Living Program (SLP)​
Date:​ ​December 12, 2014
​Re: Active LTC Case Transition to the Centralized Hubs​

This Notice informs LTC providers of the transition of active LTC cases from the local Department of Human Services (DHS) Family Community Resource Centers (FCRCs) to the centralized DHS LTC hubs located in Medical Fields Operations (MFO) and Macon LTC Office. This Notice does not apply to active Department on Aging (DoA) services-only cases or active cases for individuals residing in DHS Community Integrated Living Arrangements (CILAs) at this time.

The Department of Human Services began transitioning LTC related functions from FCRCs to the two centralized hubs in March 2014. These hubs have caseworkers that specialize in application processing and completing case actions for individuals seeking and receiving Long Term Services and Supports (LTSS).

Effective December 01, 2014:

  • All active Region 2 LTC cases (excluding DoA and CILA) will be transferred from FCRCs to MFO.

  • All active Region 5 LTC cases (excluding DoA and CILA) will be transferred from FCRCs to the Macon LTC Office.

Effective January 01, 2015:

  • All active Region 3 LTC cases (excluding DoA and CILA) will be transferred from FCRCs to the Macon LTC Office.

The transition of active LTC cases for Region 4 has not been scheduled at this time.

A link to the DHS Regional Map (pdf) has been provided for your reference. Providers should contact and send correspondences to the appropriate hub accordingly.

 

Macon Co Family Community Resource Center

DHS.MaconLTC@illinois.gov

Macon LTC Office

707 E Wood

Decatur, IL 62523-1154

(217)362-6500

(217)362-6599 fax

(866)847-6171 TTY

 

Medical Field Operations MFO

DHS.MFOInfo@illinois.gov

LTC Unit

1112 S Wabash 3rd Floor

Chicago, IL 60605

(312)793-8000

(312)793-4566 fax

(866)214-8309 TTY

 

If you have questions, contact the Bureau of Long Term Care at 217-782-0545.

 

James M. Parker, Acting Administrator

Division of Medical Programs