Provider Notice issued 08/25/08

Handbook f​or Providers of Transportation Services August 2008 Reissue

Provider Bulletin No.: T-200-08-01

The purpose of this bulletin is to inform providers of a reissue of the Handbook for Providers of Transportation Services. The revised handbook provides policy updates and revisions. Providers should review the handbook in its entirety.

Policy updates included in this re-issue are:

T-201.1

Participation Requirements - For dates of service on or after July 1, 2008, all providers of non-emergency medi-car and service car transportation must certify that all drivers and employee attendants have completed a safety program approved by the department, prior to transporting participants of the department’s Medical Programs.

T-210.2

Residents of Long Term Care Facilities (LTC) - For dates of service on, or after October 1, 2007, prior approval is required for non-emergency transportation for LTC residents.

T-210.5

The section previously labeled "Department of Children and Family Services (DCFS) Wards" has been removed and has been replaced with "Participants Receiving Screening, Support and Assessment Services (SASS)" which discusses transportation services for SASS participants. DCFS wards are subject to the department’s prior approval requirements as set forth in Topic 211.

T-211.2

Post Approval for Non-Emergency Transportation - For dates of service on, or after October 1, 2007, post approval requests must be received by the transportation approval agent no later than 20 business days after the date(s) of service and must include the information required for a prior approval.

Appendix T-1

When calculating total loaded miles, providers should round up to the nearest mile.

Appendix T-1A

This appendix has been removed. A sample of the HFS 2209 (pdf), Transportation Invoice, may be found on the department's Medical Forms Web site.

Please note, the Department of Human Services (DHS) Local Offices are now referred to as Family Community Resource Centers (FCRCs).

To reduce copying and mailing cost, the department may not always include hardcopies of attachments referenced in notices and bulletins. Web site links are identified so providers may view and print the material from the Internet. The Handbook for Transportation Services is available on the department’s Handbook Web site.

If you do not have access to the Internet, or need a paper copy, printed copies are available upon written request. You need to specify a physical street address to ensure delivery. Submit your written request or fax to:

HFS - Provider Participation Unit

Post Office Box 19114

Springfield, Illinois 62794-9114

Fax Number: 217-557-8800

E-mail: PPU@illinois.gov

Providers wishing to receive e-mail notification, when new provider information has been posted by the department, may register at the following HFS Web site.