WEBVTT

f6a79d85-541c-446a-aa20-53db80a92df2-0
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Save it for later and I will I will get
all these questions that you've sent so

f6a79d85-541c-446a-aa20-53db80a92df2-1
00:00:07.324 --> 00:00:13.960
far to the program area just so like they
can, they can get the answers back to you.

7dfc5508-2c42-4310-8e93-dfaddb660fd6-0
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And for there I now I will turn it over
to Rebecca who will tell you how to get

7dfc5508-2c42-4310-8e93-dfaddb660fd6-1
00:00:20.252 --> 00:00:22.200
logged in and make a payment.

46c94c4e-089a-4388-a051-ec84e99f37e5-0
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Go ahead, Rebecca.

da5eed88-50ec-401e-a119-8bbd71a37392-0
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Thank you.

84e80cb6-e394-4da3-a079-5ee6919cc721-0
00:00:27.040 --> 00:00:28.080
Jim joined us too.

0fed15a3-bb1f-4771-9e58-a8c8d0e8b58d-0
00:00:29.280 --> 00:00:30.400
OK, wonderful.

ce74e3a8-460e-4843-b9c9-010d73235da9-0
00:00:31.760 --> 00:00:34.480
So again, I just want to say hello.

cd5c95b0-a73d-479a-9dff-404f7c5e6955-0
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My name is Rebecca.

ce045875-8e0f-475c-b03e-2fb38960c7d5-0
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I work for NCR,
so the payment processing company that

ce045875-8e0f-475c-b03e-2fb38960c7d5-1
00:00:40.165 --> 00:00:41.280
works with HFS.

3b1af0da-197a-45f9-b186-8ded17657e90-0
00:00:42.320 --> 00:00:48.476
So today I'm going to show you how you're
going to start making your payment for

3b1af0da-197a-45f9-b186-8ded17657e90-1
00:00:48.476 --> 00:00:51.440
your emergency transportation services.

e888701f-a639-4c51-b8d4-d8acb8552d7f-0
00:00:52.080 --> 00:00:57.734
So we just have a couple of steps to walk
you through and no worries on, you know,

e888701f-a639-4c51-b8d4-d8acb8552d7f-1
00:00:57.734 --> 00:01:00.800
we don't expect you to know everything
here.

ca1d60be-04f6-44dc-8e9f-19cbdf13f6e1-0
00:01:01.360 --> 00:01:03.200
I will remember everything that we talked
about.

ec31f069-71d8-4106-859b-89f8b9ccd6fc-0
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So we will be providing with some
documentation after this webinar is

ec31f069-71d8-4106-859b-89f8b9ccd6fc-1
00:01:07.470 --> 00:01:08.080
completed.

7bbb7b8d-7686-4f21-81e2-ec46231de878-0
00:01:08.960 --> 00:01:11.800
So don't worry about, you know,
every little detail.

3ffc46a8-52c7-48cf-b97e-94613c7bcdcb-0
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Remembering all that,
we will give you some support

3ffc46a8-52c7-48cf-b97e-94613c7bcdcb-1
00:01:15.098 --> 00:01:18.840
documentation that you can refer to when
you do, you know,

3ffc46a8-52c7-48cf-b97e-94613c7bcdcb-2
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start to make these payments it it does
say in test mode.

d0be23b2-e078-4588-a316-ae92a20bcc80-0
00:01:22.600 --> 00:01:27.041
So I saw that comment of the reason it's
in test mode because I want to show you

d0be23b2-e078-4588-a316-ae92a20bcc80-1
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actually how the process works and and
not actually making a payment.

889854c1-1853-4ab7-b164-8f5e9a421e76-0
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So that's why it's in quote UN quote test
mode.

7bba1898-5e89-447e-8079-292922382e85-0
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But it will not be in test mode when you
guys can, you know,

7bba1898-5e89-447e-8079-292922382e85-1
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start to make your payments.

a73a29ad-b254-409b-97e3-3329e52b88e5-0
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So this is just a demonstration of how
it's going to look,

a73a29ad-b254-409b-97e3-3329e52b88e5-1
00:01:41.900 --> 00:01:43.000
how it's going to work.

1159b9d0-3c28-494a-9bce-a970d505ec53-0
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OK.

b11501d7-257d-406d-be32-5d655fa7e472-0
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So the first step here really is we want
you to become an authorized payer.

7fe32f6e-80ef-4535-81e5-48818ccc9350-0
00:01:52.040 --> 00:01:57.834
And what that means is that you're going
to create an account on this website and,

7fe32f6e-80ef-4535-81e5-48818ccc9350-1
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and to do so,
you will be coming to this website,

7fe32f6e-80ef-4535-81e5-48818ccc9350-2
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which Joe mentioned that, you know,
it's a,

7fe32f6e-80ef-4535-81e5-48818ccc9350-3
00:02:04.397 --> 00:02:07.120
it's a URL that he's going to have out.

410bf401-496e-446f-aafa-108447d921d0-0
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And we will provide all that information
to you as well.

fa1cdf61-c9d8-4217-ae62-e89f40e44f2b-0
00:02:13.640 --> 00:02:16.737
So the, the URL that you go to,
it's going to look,

fa1cdf61-c9d8-4217-ae62-e89f40e44f2b-1
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it's going to look very similar to this.

0deb9d7f-42b7-43ec-849e-a74dcb325ab2-0
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You're going to have to create an account
button.

a61f30f5-8488-491d-aab5-f37682252d8b-0
00:02:22.040 --> 00:02:24.760
And then once you create an account,
then you'll be able to login.

9d2f3dd7-6c0a-48ef-8ec1-1bf16a929535-0
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So first I just want to take you through
that,

9d2f3dd7-6c0a-48ef-8ec1-1bf16a929535-1
00:02:27.564 --> 00:02:31.920
create an account so that we can get you
to become that authorized pair.

b37cd4f2-63eb-4c6b-b2cb-d6f5b1b1130c-0
00:02:32.960 --> 00:02:37.137
So what you'll do is you'll click that
button here to create that account and

b37cd4f2-63eb-4c6b-b2cb-d6f5b1b1130c-1
00:02:37.137 --> 00:02:40.030
you'll fill out the information about
your, you know,

b37cd4f2-63eb-4c6b-b2cb-d6f5b1b1130c-2
00:02:40.030 --> 00:02:42.280
what you want information in your account.

d62212a8-520b-4a85-ab43-82a4e887ca4f-0
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So the account information is name,
company name, phone number, e-mail,

d62212a8-520b-4a85-ab43-82a4e887ca4f-1
00:02:47.234 --> 00:02:51.000
and then you get to choose your own
username and password.

19d0332d-4b89-452f-aae4-a67f1b2853b9-0
00:02:51.480 --> 00:02:54.133
And we do have some password requirements
here,

19d0332d-4b89-452f-aae4-a67f1b2853b9-1
00:02:54.133 --> 00:02:56.400
so you need to follow those very closely.

a041b79e-9a5b-4a02-ba47-97b97614b005-0
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Also, you know,
be sure to document this information so

a041b79e-9a5b-4a02-ba47-97b97614b005-1
00:03:00.544 --> 00:03:04.980
that you can have it for the next time
you log in because this is going to be

a041b79e-9a5b-4a02-ba47-97b97614b005-2
00:03:04.980 --> 00:03:06.800
your authorized payment account.

e72f1c04-9cfd-4b7d-ba9e-7ca4a03a7d13-0
00:03:06.800 --> 00:03:11.880
So you'll have to log into this account
to make your full payments.

a6c93ea3-16c4-42c0-838a-afc33d973f2e-0
00:03:12.480 --> 00:03:16.834
We're going to get you started with a
payer account first to make that test

a6c93ea3-16c4-42c0-838a-afc33d973f2e-1
00:03:16.834 --> 00:03:18.840
payment that Joe indicated earlier.

7114daa2-d1a0-46ce-98b8-a323f506e548-0
00:03:19.520 --> 00:03:22.880
So I'll go ahead and show you how to do
that here in just a couple minutes.

56451dab-5fb6-4528-ae01-8f9d4247244d-0
00:03:22.880 --> 00:03:25.200
But first we want to get this all set up.

63c468b0-fc83-4124-a959-a91c89de24fb-0
00:03:25.280 --> 00:03:29.036
So once you fill out all this,
all this information,

63c468b0-fc83-4124-a959-a91c89de24fb-1
00:03:29.036 --> 00:03:34.920
account and billing password and username,
you'll also choose your payment method.

4700afc9-8255-4748-96df-c0463bbea212-0
00:03:35.360 --> 00:03:38.702
So here you will,
you will be choosing that check payment

4700afc9-8255-4748-96df-c0463bbea212-1
00:03:38.702 --> 00:03:43.369
information and you'll have to make sure
that you type this information in very,

4700afc9-8255-4748-96df-c0463bbea212-2
00:03:43.369 --> 00:03:47.749
very carefully and correctly so that when
you go to make your test payment,

4700afc9-8255-4748-96df-c0463bbea212-3
00:03:47.749 --> 00:03:50.400
that is the account that you're going to
use.

f059c58d-dd5a-429e-a8cd-56150c0828ea-0
00:03:50.760 --> 00:03:57.000
And then for your future payments,
you would be using that same account.

103524eb-35d3-41a9-ad5d-16d0d984ae46-0
00:03:57.560 --> 00:04:01.721
If you do incorrectly put, you know,
some numbers in or something,

103524eb-35d3-41a9-ad5d-16d0d984ae46-1
00:04:01.721 --> 00:04:05.200
we will know that when you do that $1.
00 test payment.

505d1109-d02b-4b68-84a9-194fa8c8d117-0
00:04:05.600 --> 00:04:09.884
So we'll have to have you, you know,
if there is an error in that,

505d1109-d02b-4b68-84a9-194fa8c8d117-1
00:04:09.884 --> 00:04:15.000
we'll have to have you go back and change
that information and make another $1.

505d1109-d02b-4b68-84a9-194fa8c8d117-2
00:04:15.000 --> 00:04:15.960
00 transaction.

42b09e6c-774d-4fb4-ba12-e15fa4ba7f3f-0
00:04:17.440 --> 00:04:19.640
I'm sorry, Joe, did you have a comment?

856454b2-0e46-4636-8b1e-c7861d0e7bc9-0
00:04:19.640 --> 00:04:21.920
Oh, sorry.

e44145ea-96b2-444d-9b4e-dfeebf3806bf-0
00:04:22.040 --> 00:04:22.240
Yeah.

2db48633-f2e2-425d-b114-e221ee50fa43-0
00:04:22.240 --> 00:04:22.440
What?

a5b569bc-a10e-44cb-80b7-34bb5e958dfa-0
00:04:22.440 --> 00:04:24.320
We can go over these questions after
we're done.

b99be985-8556-4559-84e0-39d431f24c3b-0
00:04:24.800 --> 00:04:25.280
That's it.

d2c42317-8bd2-4742-8e27-5fdf6ce23d5a-0
00:04:25.360 --> 00:04:25.680
Thanks.

0e9a6af9-5805-4f85-a94d-0d53210e9dfb-0
00:04:26.480 --> 00:04:26.920
Got it.

880e5f21-6a8a-4d5a-8246-35a22c6a1029-0
00:04:27.840 --> 00:04:30.523
OK,
so I already actually created an account

880e5f21-6a8a-4d5a-8246-35a22c6a1029-1
00:04:30.523 --> 00:04:33.266
here,
but I just wanted to show you what this

880e5f21-6a8a-4d5a-8246-35a22c6a1029-2
00:04:33.266 --> 00:04:34.280
screen has on it.

46d7f069-a19e-4fe8-9351-7fcae0fba7f7-0
00:04:34.280 --> 00:04:36.160
So you will fill all your information out.

fb094ec6-5be2-4d8a-8594-81c4df025c88-0
00:04:36.160 --> 00:04:39.892
Like I mentioned earlier,
there are some notification preferences

fb094ec6-5be2-4d8a-8594-81c4df025c88-1
00:04:39.892 --> 00:04:44.360
that you can fill out here as well if you
prefer to be not not to be notified.

e6aa44e0-685f-40ed-8cc6-c6afe63b199e-0
00:04:44.640 --> 00:04:48.640
Or you can choose e-mail, text,
SMS or both here.

7389cd2c-560e-4c96-b25a-792095b71d70-0
00:04:48.960 --> 00:04:52.261
And then you do have to put this box here
once you've completed all your

7389cd2c-560e-4c96-b25a-792095b71d70-1
00:04:52.261 --> 00:04:54.659
information,
and then it will create the account for

7389cd2c-560e-4c96-b25a-792095b71d70-2
00:04:54.659 --> 00:04:54.840
you.

fba7de80-aec5-4568-ad62-5af17bc572be-0
00:04:55.440 --> 00:05:01.158
OK,
now I'll go ahead and show you my account

fba7de80-aec5-4568-ad62-5af17bc572be-1
00:05:01.158 --> 00:05:04.640
that I have already created.

38737a41-1313-4191-ba30-ce36d6748f0b-0
00:05:04.800 --> 00:05:10.840
So I'll put my username in here and my
password.

b32357f7-f8d9-46fe-9801-414dd3c938ed-0
00:05:15.320 --> 00:05:18.853
So when you log in, it will include,
it will show you all the account

b32357f7-f8d9-46fe-9801-414dd3c938ed-1
00:05:18.853 --> 00:05:20.520
information that you've keyed in.

080c65f0-ff7a-4d71-a3b4-cf0fd3814a1f-0
00:05:20.520 --> 00:05:23.530
So when I set up my account,
I put in my name,

080c65f0-ff7a-4d71-a3b4-cf0fd3814a1f-1
00:05:23.530 --> 00:05:28.720
I put in my company name, e-mail address,
my billing address, my payment method.

31b72acf-c296-4922-a217-606161a02065-0
00:05:29.040 --> 00:05:34.367
All of that information will be here at
your account information in the on the

31b72acf-c296-4922-a217-606161a02065-1
00:05:34.367 --> 00:05:34.840
screen.

9f7741c6-04dd-4b86-ac48-8febf46127bd-0
00:05:34.840 --> 00:05:38.068
OK, if there,
there are some little logos down here,

9f7741c6-04dd-4b86-ac48-8febf46127bd-1
00:05:38.068 --> 00:05:43.003
little icons down here that you can kind
of drill into all that information that

9f7741c6-04dd-4b86-ac48-8febf46127bd-2
00:05:43.003 --> 00:05:46.720
you've already saved into your profile or
into your account.

6724cab0-ddf7-47ba-8224-34ce4c216c0c-0
00:05:48.120 --> 00:05:53.530
But if if we're just talking about doing
the step one, which is making that $1.

6724cab0-ddf7-47ba-8224-34ce4c216c0c-1
00:05:53.530 --> 00:05:57.926
00 test transaction payment,
you will go up to this Make payment

6724cab0-ddf7-47ba-8224-34ce4c216c0c-2
00:05:57.926 --> 00:06:01.240
button here with this make payment icon
up here.

d15542ba-0a40-4d33-b897-2c4fad0e03eb-0
00:06:02.160 --> 00:06:05.107
So when you choose that and you click on
that,

d15542ba-0a40-4d33-b897-2c4fad0e03eb-1
00:06:05.107 --> 00:06:09.120
it will ask you to add your payment items
here to the cart, OK?

bfb8a2e3-ba9a-4d44-940d-9024cd7ec46a-0
00:06:09.120 --> 00:06:11.800
So this is the actual payment process
here.

60b3bfd6-cabf-4ed0-addf-3b42eed0dfa8-0
00:06:12.880 --> 00:06:17.720
It automatically chooses that emergency
transportation services category for you.

4be246ad-e03f-425a-858e-70f569bc19a8-0
00:06:18.040 --> 00:06:23.435
And then you do have the test transaction
payment type and then the full emergency

4be246ad-e03f-425a-858e-70f569bc19a8-1
00:06:23.435 --> 00:06:25.840
transportation services payment type.

4cabea06-2ceb-4613-a92e-e8456103ad44-0
00:06:26.440 --> 00:06:30.480
The first time you'll be doing that test
transaction only, OK.

9827fbdb-eb84-4377-99f5-7d456a46ea5c-0
00:06:32.040 --> 00:06:36.958
So if that first time you'll be putting
in your tax ID or whatever qualifying

9827fbdb-eb84-4377-99f5-7d456a46ea5c-1
00:06:36.958 --> 00:06:39.040
information that we have for you.

33a64fe8-94be-48ce-a493-603732ab874e-0
00:06:39.040 --> 00:06:40.720
I believe it's tax ID, right, Joe?

f5cd0e5e-6e0e-49b8-801f-46ea692bb880-0
00:06:43.680 --> 00:06:44.920
I think so, Jim, is that right?

96d13f8b-7fc0-4395-b277-e9153a2a9689-0
00:06:53.470 --> 00:06:55.870
We'll just go ahead and move on with that
tax ID then.

5f6df84d-61c8-42f4-9539-460bb624a3f7-0
00:06:56.030 --> 00:07:00.789
So we'll go ahead and add that item so
you can see that that test transaction is

5f6df84d-61c8-42f4-9539-460bb624a3f7-1
00:07:00.789 --> 00:07:02.670
in your shopping cart for $1.00.

59f77b79-2961-43ea-bd6d-cfd974a8348a-0
00:07:05.440 --> 00:07:07.720
I do have my address saved in here.

b0273148-c4a1-4455-b98e-b3dd9069817b-0
00:07:07.720 --> 00:07:14.286
So it will ask you if you would like to
use this address and then your e-mail

b0273148-c4a1-4455-b98e-b3dd9069817b-1
00:07:14.286 --> 00:07:14.960
address.

d7f166eb-ddae-4705-b925-7a429878ed4a-0
00:07:14.960 --> 00:07:17.040
So you do have to have that in there as
well.

7b425a75-9341-4536-a41f-697a8b7b99a6-0
00:07:17.240 --> 00:07:21.045
But that should pre populate because
you've already added that information in

7b425a75-9341-4536-a41f-697a8b7b99a6-1
00:07:21.045 --> 00:07:21.680
your account.

648a4d84-ec93-4799-ad7d-82b96893e840-0
00:07:22.280 --> 00:07:24.360
OK, so it is pre populating.

7eb265b8-b690-4db9-8052-4d8777529d0e-0
00:07:24.360 --> 00:07:27.400
It is pre populating your your e-mail
address as well.

dad8ff46-44c0-43a9-a053-267157cea5da-0
00:07:28.520 --> 00:07:33.887
So I Click to use that address and then
here you would select the payment profile

dad8ff46-44c0-43a9-a053-267157cea5da-1
00:07:33.887 --> 00:07:35.720
that you already have saved.

d4033bac-c786-4a46-82ee-68d2a0c27db2-0
00:07:35.720 --> 00:07:41.500
So you'll drop this little menu down here,
choose that account that you already have

d4033bac-c786-4a46-82ee-68d2a0c27db2-1
00:07:41.500 --> 00:07:42.520
saved in there.

88f6f1fb-39c7-4884-89fa-e3288d97c360-0
00:07:43.200 --> 00:07:47.520
So you would not want to type in a new
account here.

0dd722ae-6f44-42b4-90f9-6f6cc6e71408-0
00:07:47.680 --> 00:07:49.920
This is not for this purpose.

56bccf6b-f0cb-4cda-b209-35ca6c2eb66c-0
00:07:49.920 --> 00:07:54.553
This is or just using the payment profile
that you will have already saved in your

56bccf6b-f0cb-4cda-b209-35ca6c2eb66c-1
00:07:54.553 --> 00:07:55.000
account.

b33637e7-5b35-44ef-a7dd-359723ed6d0e-0
00:07:56.040 --> 00:07:58.200
OK,
so you choose that and then you click

b33637e7-5b35-44ef-a7dd-359723ed6d0e-1
00:07:58.200 --> 00:07:59.640
Next step to review payment.

ffb37a7d-a307-4a18-8d22-708ba6c9efa2-0
00:08:02.120 --> 00:08:05.969
Once you've done that,
it does ask you to review all the payment

ffb37a7d-a307-4a18-8d22-708ba6c9efa2-1
00:08:05.969 --> 00:08:06.680
information.

086995c7-1fd8-4cbb-be28-6543f8489697-0
00:08:07.120 --> 00:08:10.035
So you have your test transaction amount
for a dollar,

086995c7-1fd8-4cbb-be28-6543f8489697-1
00:08:10.035 --> 00:08:12.897
You've got the payment method that you're
using here,

086995c7-1fd8-4cbb-be28-6543f8489697-2
00:08:12.897 --> 00:08:15.760
and then you've got your billing contact
information.

29d1aa9e-8563-4691-91fd-b186a60c16ef-0
00:08:15.760 --> 00:08:19.110
So you just review this screen and once
you're done reviewing,

29d1aa9e-8563-4691-91fd-b186a60c16ef-1
00:08:19.110 --> 00:08:23.205
you can agree to the payment terms of
service and authorize that payment and

29d1aa9e-8563-4691-91fd-b186a60c16ef-2
00:08:23.205 --> 00:08:25.120
then click that Make payment button.

bf4be654-fd79-4209-ba7f-1b7e06ad5873-0
00:08:25.840 --> 00:08:28.800
So there's your receipt for that $1.
00 test transaction.

99912070-5f5b-44f1-bf16-93d0b0de58c4-0
00:08:29.520 --> 00:08:35.450
OK, once you've made that transaction,
as Joe also referred to earlier,

99912070-5f5b-44f1-bf16-93d0b0de58c4-1
00:08:35.450 --> 00:08:40.721
they we make sure that that check amount
clears and that every,

99912070-5f5b-44f1-bf16-93d0b0de58c4-2
00:08:40.721 --> 00:08:44.840
everything is fine with that account
information.

5c2434fd-42f2-4c40-b196-9edefa73fc62-0
00:08:45.280 --> 00:08:52.196
Once that happens, we, we do give a code,
we provide a code and HFS will send you

5c2434fd-42f2-4c40-b196-9edefa73fc62-1
00:08:52.196 --> 00:08:59.029
that code so that you can then continue
to make those quarterly payments through

5c2434fd-42f2-4c40-b196-9edefa73fc62-2
00:08:59.029 --> 00:09:05.440
the through the normal payment type,
not the test transaction payment type.

c993007b-1c67-4849-8540-4ebf16aa9291-0
00:09:06.400 --> 00:09:08.160
So you're still logged in here.

376593c3-7c86-46c3-aed8-47c98e287972-0
00:09:08.600 --> 00:09:12.342
So after you get your test transaction
payment made,

376593c3-7c86-46c3-aed8-47c98e287972-1
00:09:12.342 --> 00:09:16.932
then you would just log out and then wait
for us to contact you,

376593c3-7c86-46c3-aed8-47c98e287972-2
00:09:16.932 --> 00:09:20.040
wait for HFS to contact you with that
code.

a79ecf21-6596-485f-9cff-6cc20906dfb0-0
00:09:20.680 --> 00:09:21.120
OK.

d3d36c40-7248-499c-aca1-0aa0fdab4a6c-0
00:09:21.840 --> 00:09:27.486
Once you have that code,
you come back to this website again,

d3d36c40-7248-499c-aca1-0aa0fdab4a6c-1
00:09:27.486 --> 00:09:34.773
you put your account information in again,
11 more time you're going to log in,

d3d36c40-7248-499c-aca1-0aa0fdab4a6c-2
00:09:34.773 --> 00:09:41.240
then you'll come up here to make your
payment just like we did before.

f640f648-6ff1-47a0-bfe8-0f9c8af207ee-0
00:09:42.360 --> 00:09:45.870
And this time,
since now we're assuming that that test

f640f648-6ff1-47a0-bfe8-0f9c8af207ee-1
00:09:45.870 --> 00:09:50.528
transaction went through and that you
have approval to then move to the,

f640f648-6ff1-47a0-bfe8-0f9c8af207ee-2
00:09:50.528 --> 00:09:53.720
to the emergency transportation services
payment.

00102218-fd06-4555-ac00-8fbc3d4e9c9c-0
00:09:55.200 --> 00:10:00.435
And once you select that payment type
here, it does give you that,

00102218-fd06-4555-ac00-8fbc3d4e9c9c-1
00:10:00.435 --> 00:10:05.591
that the kind of disclosure that we have
about, you know, how we,

00102218-fd06-4555-ac00-8fbc3d4e9c9c-2
00:10:05.591 --> 00:10:10.280
we use the Fifth Third Bank under the
contracted agreement.

553a0d17-da56-4ac0-bfa7-048d5d38014d-0
00:10:11.040 --> 00:10:13.560
You know,
we have to have this information here.

19e100d3-a0b1-440f-bb74-ec7d76d11e7a-0
00:10:13.960 --> 00:10:16.900
If the,
if a business bank account is being

19e100d3-a0b1-440f-bb74-ec7d76d11e7a-1
00:10:16.900 --> 00:10:21.846
utilized to submit this payment,
you have to instruct your bank to accept

19e100d3-a0b1-440f-bb74-ec7d76d11e7a-2
00:10:21.846 --> 00:10:24.320
an ACH debit from the origination ID.

4f934572-8cb6-46df-923b-3840a8493f24-0
00:10:24.600 --> 00:10:27.127
OK,
so this is the debit block information

4f934572-8cb6-46df-923b-3840a8493f24-1
00:10:27.127 --> 00:10:28.480
that we provide to you.

3042420d-ba33-4b4e-ad5e-7e27a271064c-0
00:10:28.480 --> 00:10:33.562
So you need to make sure that that is
ready to go before you submit this

3042420d-ba33-4b4e-ad5e-7e27a271064c-1
00:10:33.562 --> 00:10:34.120
payment.

c818c11f-dd6c-42d6-9d0e-93e9646a23ef-0
00:10:37.120 --> 00:10:39.160
So we do ask for that information again.

bb256027-265e-4322-abaa-0408e94897c1-0
00:10:39.160 --> 00:10:42.400
So whatever that qualifying information
was the tax ID.

37164ac5-66e1-4856-8f1a-8859b6a346c9-0
00:10:43.520 --> 00:10:48.240
So you'll have to key that in again and
this is validated.

4eb0a43f-46f6-419f-b8a4-46320dc56e42-0
00:10:48.240 --> 00:10:51.800
So it's hitting, it's hitting a data file.

287aef4c-e667-4c3e-ad55-4cfcacc88016-0
00:10:51.960 --> 00:10:56.167
So if the the numbers don't match up,
you will not be able to move here with

287aef4c-e667-4c3e-ad55-4cfcacc88016-1
00:10:56.167 --> 00:10:58.080
this payment, this payment process.

135bfd4e-caee-4430-8300-fadbefbf4116-0
00:10:58.800 --> 00:11:04.048
So you make sure that you're typing in
that that qualifier there just perfectly

135bfd4e-caee-4430-8300-fadbefbf4116-1
00:11:04.048 --> 00:11:05.360
and this one number.

a1d250fe-3d8b-4e25-bc64-bb514ace0c5f-0
00:11:06.600 --> 00:11:09.880
And then you'll be putting in on the
authorization code.

1304bbbf-a0ea-4b6c-9684-b72d7f8b6b1a-0
00:11:12.200 --> 00:11:12.640
OK.

6f90ae5c-8f3e-4e02-b5e6-911dbc105da7-0
00:11:12.640 --> 00:11:17.870
Once you've done that,
you'll be able to search and it will find

6f90ae5c-8f3e-4e02-b5e6-911dbc105da7-1
00:11:17.870 --> 00:11:19.560
your payment details.

0bd69542-2dfa-44c3-b8cf-f5021129a46a-0
00:11:19.640 --> 00:11:24.942
So it verifies that this is who you are,
this is the the protection district that

0bd69542-2dfa-44c3-b8cf-f5021129a46a-1
00:11:24.942 --> 00:11:28.240
you're coming from and you can add a
comment here.

1ada5dc5-16db-44f8-aba0-bb67f7979f10-0
00:11:28.240 --> 00:11:31.960
So whatever you want to comment,
whether you know it,

1ada5dc5-16db-44f8-aba0-bb67f7979f10-1
00:11:31.960 --> 00:11:37.195
I think that's just a an appeal that we
add for you in case you want to add

1ada5dc5-16db-44f8-aba0-bb67f7979f10-2
00:11:37.195 --> 00:11:40.640
comments or any kind of a detail on that
payment.

4dc94cfe-f8bd-454d-ac7f-be5763be4c74-0
00:11:42.360 --> 00:11:44.640
The payment amount is also going to be
sent to us.

ed3f3e9e-2a7a-45cb-a9a2-fc975d809693-0
00:11:44.640 --> 00:11:47.000
So right now it's filling in $1.00.

c8d9bd2b-8971-4122-848d-ced7c6008876-0
00:11:47.160 --> 00:11:49.773
But on that file that we we will be
receiving,

c8d9bd2b-8971-4122-848d-ced7c6008876-1
00:11:49.773 --> 00:11:54.000
it will have that payment amount that
you're going to be paying, I believe.

1ea945d0-d434-4460-b110-aded80e475d1-0
00:11:54.960 --> 00:11:56.480
Hey, Rebecca,
can I interrupt for just a second?

40882789-54dc-4666-964e-5f27b5cba803-0
00:11:57.520 --> 00:11:57.880
Absolutely.

6cafbd98-4f3d-407a-b7b4-94132df74db1-0
00:11:59.000 --> 00:12:01.160
Yeah, I don't,
I was kind of doing questions.

c19a9fbf-3c7b-4a1a-af76-73b2c5c2d520-0
00:12:01.160 --> 00:12:07.062
So maybe you already said this,
but when when Rebecca was talking about

c19a9fbf-3c7b-4a1a-af76-73b2c5c2d520-1
00:12:07.062 --> 00:12:11.079
the file,
the agency will be when they determine

c19a9fbf-3c7b-4a1a-af76-73b2c5c2d520-2
00:12:11.079 --> 00:12:16.490
how much each of you owe,
we transmit a file to NCR that has that

c19a9fbf-3c7b-4a1a-af76-73b2c5c2d520-3
00:12:16.490 --> 00:12:19.360
information in it and the due date.

7556a923-9685-4e23-813a-1372945d2fdf-0
00:12:19.600 --> 00:12:21.000
And that's where it will pop.

6c4cf4b2-537d-4aad-9173-af6de9acf567-0
00:12:21.000 --> 00:12:21.720
It will default.

a1130e59-efaf-4503-bd1b-dd6b9a6813c5-0
00:12:21.720 --> 00:12:24.720
That amount will default to what we what
we sent.

a495d917-6578-424c-ab34-b5d98089eff4-0
00:12:24.720 --> 00:12:29.160
Right, Rebecca, that's correct.

beb85bd3-15bf-41e2-947a-cbc6529ffb11-0
00:12:29.400 --> 00:12:29.600
Yeah.

42a64de7-debf-4e7f-87e9-6751cfc2eacf-0
00:12:29.640 --> 00:12:32.270
OK,
so that is I and maybe you already

42a64de7-debf-4e7f-87e9-6751cfc2eacf-1
00:12:32.270 --> 00:12:35.777
covered it and I wasn't paying attention,
but yeah,

42a64de7-debf-4e7f-87e9-6751cfc2eacf-2
00:12:35.777 --> 00:12:41.240
that is something that we will transmit
to to NCR and they'll populate this and.

0e6474f4-b532-46c7-9110-1523d9556f6a-0
00:12:42.880 --> 00:12:44.080
OK, and that's all I got.

ff0f606e-7cbd-46be-b81e-f456bd735d4e-0
00:12:44.240 --> 00:12:44.640
Thank you.

5ff462fc-25de-4c73-b7d8-81da7c0cfea8-0
00:12:46.600 --> 00:12:46.920
Sure.

938578e0-6725-4ebb-8abd-aa68e49a8e2e-0
00:12:46.920 --> 00:12:47.360
Thank you.

51f8cb84-4dc7-4466-8d82-cde104f2ef26-0
00:12:49.080 --> 00:12:49.400
OK.

0a8e926d-f834-4fbb-8aee-d3f59ac6e87f-0
00:12:49.400 --> 00:12:54.584
So once we validate and we verify that
you are who you are and we've got a code

0a8e926d-f834-4fbb-8aee-d3f59ac6e87f-1
00:12:54.584 --> 00:12:59.963
that tells us that that account that you
have saved in your profile is good to go,

0a8e926d-f834-4fbb-8aee-d3f59ac6e87f-2
00:12:59.963 --> 00:13:02.880
then you can go ahead and make this
payment.

2ae9aa6b-16ad-404c-ba10-f8581e22b637-0
00:13:02.880 --> 00:13:06.000
So you'll add the item just like you did
for the test transaction.

e1e38c00-11de-4900-b471-4ba9a76a5141-0
00:13:06.280 --> 00:13:09.946
Very same process,
except now you're going to be making that

e1e38c00-11de-4900-b471-4ba9a76a5141-1
00:13:09.946 --> 00:13:14.214
full payment that, you know,
however many dollars of payments that you

e1e38c00-11de-4900-b471-4ba9a76a5141-2
00:13:14.214 --> 00:13:17.160
guys are going to be, you know,
pushing through.

094183e2-d4b7-485e-9751-1b00b16637fa-0
00:13:18.040 --> 00:13:21.311
So you're going to be using that address
or if you have a different billing

094183e2-d4b7-485e-9751-1b00b16637fa-1
00:13:21.311 --> 00:13:22.560
address, I'm not really sure.

6a463351-02f3-43a8-b960-477d9e666371-0
00:13:22.560 --> 00:13:26.329
But what it's doing is again,
it's pulling all this information from

6a463351-02f3-43a8-b960-477d9e666371-1
00:13:26.329 --> 00:13:29.880
your saved account or your saved profile
on our, on our website.

62eee3c3-ee67-4f2c-9686-8fb933f279b0-0
00:13:30.760 --> 00:13:32.360
You're going to go ahead and use that
address.

727f3a9c-b72d-419c-996e-ab74f6017575-0
00:13:32.640 --> 00:13:37.734
You're going to have to select that
payment profile again that that same

727f3a9c-b72d-419c-996e-ab74f6017575-1
00:13:37.734 --> 00:13:42.200
account that you used before and you'll
Click to the next step.

0799f5cf-b9ec-4e64-8f7b-0cde8c89371e-0
00:13:42.960 --> 00:13:45.770
Then on here,
you're going to review your payment just

0799f5cf-b9ec-4e64-8f7b-0cde8c89371e-1
00:13:45.770 --> 00:13:50.062
like you did on that test transaction and
you'll agree to the terms of service and,

0799f5cf-b9ec-4e64-8f7b-0cde8c89371e-2
00:13:50.062 --> 00:13:51.799
and click the make payment button.

dbfe3d3e-1791-4bdb-9c45-f1088ec02fab-0
00:13:54.120 --> 00:13:59.040
And that those are the steps to make that
test payment.

cc1eed43-e593-4687-acfa-52244565dba1-0
00:14:00.120 --> 00:14:03.560
So you'll first become that authorized
payer by creating your account.

6e329ea1-61db-4a28-8f41-708755d4222b-0
00:14:03.880 --> 00:14:08.635
You'll make the test payment and wait for
that code and then you'll be able to then

6e329ea1-61db-4a28-8f41-708755d4222b-1
00:14:08.635 --> 00:14:11.240
go and make that full payment with that
code.

ae03c19a-43bb-4450-9a5f-375ca8398c66-0
00:14:12.960 --> 00:14:16.600
OK, so that's the basic process.

0a564a6e-5a1e-4588-bce6-06c29a0b8569-0
00:14:17.040 --> 00:14:20.180
Joe,
do you have anything else that you'd like

0a564a6e-5a1e-4588-bce6-06c29a0b8569-1
00:14:20.180 --> 00:14:23.320
me to show them or No,
I have nothing to show.

b1c67638-ba67-4cc8-b4e4-ab0eedf40eeb-0
00:14:23.320 --> 00:14:27.344
We're getting some good questions though,
So you and Jim and I'll be, well,

b1c67638-ba67-4cc8-b4e4-ab0eedf40eeb-1
00:14:27.344 --> 00:14:30.840
mainly Jim and I'll be answering
questions here in a few minutes.

9f8fe031-eb0d-432d-9e3c-866467d5a38a-0
00:14:30.840 --> 00:14:36.920
But absolutely should I keep recording
the question and answer part?

380775be-73cb-44a7-b457-4b2e5c6b3e8c-0
00:14:41.400 --> 00:14:45.200
I say no, yes, yes, damn, you're there.

bace131f-944a-4ee7-9da9-30394e1ddf26-0
00:14:46.040 --> 00:14:47.000
I am here now.

de2ee8e7-cdce-430c-9879-6145dcbf3dfa-0
00:14:47.200 --> 00:14:52.368
Yes, All right, again, everyone,
I encourage if you got more questions,

de2ee8e7-cdce-430c-9879-6145dcbf3dfa-1
00:14:52.368 --> 00:14:58.040
keep sending them in in the in the chat
and I'm getting ready to go with them.

e0fa5bdc-d108-416c-a51d-816eb874de0b-0
00:14:59.200 --> 00:15:05.843
I'm going to I'm going to just read the
questions because if I let me, well,

e0fa5bdc-d108-416c-a51d-816eb874de0b-1
00:15:05.843 --> 00:15:08.000
let me see I got a again.

b0d2e9e9-ece3-43d0-a9b2-e4f6aae4b24f-0
00:15:08.000 --> 00:15:13.794
I'm still learning this, so I want to No,
I think I was going to read the questions

b0d2e9e9-ece3-43d0-a9b2-e4f6aae4b24f-1
00:15:13.794 --> 00:15:17.520
because if I do this,
I think I will lose the screen.

b4930749-49e0-4928-8335-dfdfc4ce49e1-0
00:15:17.520 --> 00:15:19.600
I won't be able to see new questions
coming in.

71bc0153-b55c-4b3e-bba4-c927b030f0ad-0
00:15:20.520 --> 00:15:26.432
So all right, OK,
trying to get all the questions here on a

71bc0153-b55c-4b3e-bba4-c927b030f0ad-1
00:15:26.432 --> 00:15:30.867
form,
but I'll go with a lot of them are the

71bc0153-b55c-4b3e-bba4-c927b030f0ad-2
00:15:30.867 --> 00:15:31.360
same.

2abb3fb3-95fa-43a4-b1af-3b2ec81f906c-0
00:15:31.360 --> 00:15:32.520
They're repeated questions.

469727fb-659b-4f9a-837d-0b92110f55b2-0
00:15:33.120 --> 00:15:33.600
All right.

3270cd95-6ddd-48e7-843c-c92d69fa5e81-0
00:15:36.280 --> 00:15:38.200
I'm going to start with the beginning
here.

774bd159-1c4b-4aba-b595-961784972490-0
00:15:38.200 --> 00:15:42.280
So I think we've covered well there's
more people here than there were before.

6cf9d7c3-bdf1-4282-99e7-77906ee7c1d2-0
00:15:42.680 --> 00:15:47.824
So first question we got is can't we just
send an ACH transaction directly from a

6cf9d7c3-bdf1-4282-99e7-77906ee7c1d2-1
00:15:47.824 --> 00:15:48.640
bank to bank.

9deaa9f6-225a-4cf8-84e5-2a4966f84651-0
00:15:49.320 --> 00:15:54.720
And at this point the Treasurer has not
Illinois Treasurer has not not supported

9deaa9f6-225a-4cf8-84e5-2a4966f84651-1
00:15:54.720 --> 00:15:56.720
that, that transaction method.

eeb7caeb-84e4-4030-8875-39a498e4c71f-0
00:15:57.160 --> 00:16:02.200
They prefer that we go, well,
they insist that we go through NCR.

0d54be93-68a3-4dfd-9193-6595fe74a6d2-0
00:16:02.640 --> 00:16:05.320
They've contracted with NCR just for this
purpose.

dd55f461-a0b5-4e43-9558-c8b821afe721-0
00:16:05.320 --> 00:16:09.163
So I mean, not for this purpose,
but for the purpose of electronic

dd55f461-a0b5-4e43-9558-c8b821afe721-1
00:16:09.163 --> 00:16:09.680
payments.

bb8cffcf-8f28-4130-b73a-43cbba740d6b-0
00:16:09.680 --> 00:16:12.520
So they,
they want the payments to go through NCR.

c5b4b6fb-fb4b-4157-aefc-b714777df0f6-0
00:16:15.120 --> 00:16:16.160
That's next.

ea77d2bb-c859-41c1-9994-cded6790aef7-0
00:16:16.520 --> 00:16:18.080
OK, that's next.

dd8c9869-96af-402f-a707-044f12db62a3-0
00:16:19.480 --> 00:16:20.800
This one's for Jim.

35be44b9-b536-4487-bbbd-dcce7e87e2a0-0
00:16:20.800 --> 00:16:23.280
When will providers have to start sending
payments?

9176b44e-26e3-4a1a-9036-6ffb02935ce4-0
00:16:25.400 --> 00:16:28.560
The first payment is going to be due by
the end of October.

28ccac80-84c0-4f01-ac31-2fa83f87fe77-0
00:16:28.560 --> 00:16:31.920
We'll have the payment information file
loaded in here.

cd49a033-8bd6-483d-9c5f-1e80fd92d829-0
00:16:32.640 --> 00:16:35.475
Under the intergovernmental agreement
accounts,

cd49a033-8bd6-483d-9c5f-1e80fd92d829-1
00:16:35.475 --> 00:16:39.906
you have 30 days to make a payment,
so we're going to get that information

cd49a033-8bd6-483d-9c5f-1e80fd92d829-2
00:16:39.906 --> 00:16:40.320
loaded.

531997fa-d2e2-45d6-9ee1-d2164eecf446-0
00:16:40.880 --> 00:16:46.429
It'll be open for you to to to register
and pay and your first payment is due by

531997fa-d2e2-45d6-9ee1-d2164eecf446-1
00:16:46.429 --> 00:16:47.320
October 30th.

4935c644-1115-4023-9a55-f5ca46cf573f-0
00:16:51.120 --> 00:16:53.840
Another one I believe for Jim.

571c35be-60c4-46ab-bab0-a23ed834fa20-0
00:16:53.840 --> 00:16:55.280
I'm not sure how this is going to work.

4085f43a-4b78-402e-86cf-18d7c233e070-0
00:16:57.000 --> 00:17:02.400
Question is will the payments come from
multiple MC OS or will it be 1 lump sum?

7adb1f6b-afc5-4dcf-8292-90dfbebdf274-0
00:17:05.120 --> 00:17:11.360
The the the payment back to HFS is just
one lump sum.

05421479-ef75-4169-85c1-965d6715b500-0
00:17:11.360 --> 00:17:16.240
You won't get a invoice for every MCO,
but you will be.

ca8129f2-b5c2-4e55-91d5-e119d892560e-0
00:17:17.640 --> 00:17:23.733
The amount you're paying back to the
state is an aggregate of all of the GMT

ca8129f2-b5c2-4e55-91d5-e119d892560e-1
00:17:23.733 --> 00:17:28.640
rates that you got from fee for Service
and all of the MC OS.

7a8a3523-64f3-4d5a-8deb-92f5b8981ff9-0
00:17:30.720 --> 00:17:31.360
OK.

1f2d0bcb-b54a-4bd3-be3d-0bb4dc5812e3-0
00:17:33.400 --> 00:17:35.160
How will they know how much to pay Jim?

5de1db85-ffe9-47f8-b095-dca41e1cb5e6-0
00:17:36.280 --> 00:17:39.960
It's going to be in the system,
so they won't have any.

c87b2160-7751-429e-85f9-b6267d727faf-0
00:17:40.400 --> 00:17:40.880
They won't.

0936a545-9123-43cd-b5e9-3fe2865e50d3-0
00:17:40.880 --> 00:17:43.320
You won't be sending out any invoice or
anything.

3989a624-2afb-4ab8-9d0b-1bdb89113e9b-0
00:17:43.320 --> 00:17:49.480
They won't know until they log in to NCR
here to see how much they owe.

dd2d6140-3666-4681-86f2-ee310577479e-0
00:17:49.800 --> 00:17:51.800
And when they log in,
they'll see how much they owe.

4cfa1c49-4585-4b34-8ad5-c5814bfaef5d-0
00:17:52.360 --> 00:17:57.000
OK, next question,
will they receive an invoice?

0712959b-dcbd-4687-91d9-f509b2f0d76f-0
00:17:58.000 --> 00:17:59.440
And you just answered that.

322c0ca8-ac24-46dc-9ef2-6a14b11d8f02-0
00:17:59.440 --> 00:18:04.000
You're saying no providers bill multiple.

e8a29db9-08e1-42a1-aba9-870b1fff3539-0
00:18:04.000 --> 00:18:04.960
Oh, that was follow up.

720dc977-93c5-401d-aabd-0ab39abe931b-0
00:18:04.960 --> 00:18:05.320
Sorry.

774582dd-99c9-41da-9fe1-6859ce27b53f-0
00:18:06.480 --> 00:18:10.351
What figure fees is ISAIH,
but what figures is HFS basing their

774582dd-99c9-41da-9fe1-6859ce27b53f-1
00:18:10.351 --> 00:18:13.497
calculations on for the provider 50%
reimbursement,

774582dd-99c9-41da-9fe1-6859ce27b53f-2
00:18:13.497 --> 00:18:18.215
is it the approved cost report cost or
the fees actually being charged by the

774582dd-99c9-41da-9fe1-6859ce27b53f-3
00:18:18.215 --> 00:18:18.760
provider?

053fb28c-ee6d-4912-a1da-5350a4c01b44-0
00:18:21.240 --> 00:18:28.060
The the amount you owe back on is is the
amount that you were paid above the

053fb28c-ee6d-4912-a1da-5350a4c01b44-1
00:18:28.060 --> 00:18:33.640
incremental amount above the old base
rates that you received.

7ab6a3e4-c299-4ded-b693-c8c5934aaa86-0
00:18:36.520 --> 00:18:39.570
So if your old rate was making up these
numbers,

7ab6a3e4-c299-4ded-b693-c8c5934aaa86-1
00:18:39.570 --> 00:18:43.678
if your old rate was $200 for a trip and
now you're getting 2000,

7ab6a3e4-c299-4ded-b693-c8c5934aaa86-2
00:18:43.678 --> 00:18:47.040
you're going to pay back 50% of the $1800
difference.

c0240a63-11e0-456a-9b27-e5d3ecfe4a2b-0
00:18:51.760 --> 00:18:52.000
OK.

d8ad8a4c-fc9e-4d4f-9cab-ba3a26339631-0
00:18:52.200 --> 00:18:54.178
And, and Jim,
I'm going to when we're done,

d8ad8a4c-fc9e-4d4f-9cab-ba3a26339631-1
00:18:54.178 --> 00:18:57.596
I'm going to e-mail you all these
questions in case you want to change your

d8ad8a4c-fc9e-4d4f-9cab-ba3a26339631-2
00:18:57.596 --> 00:19:00.160
answers or put together something to send
out to people.

44afee4f-ff59-4061-aac2-6fccbe38ab74-0
00:19:00.200 --> 00:19:03.513
OK, yeah, and,
and let me and let me just expand on that

44afee4f-ff59-4061-aac2-6fccbe38ab74-1
00:19:03.513 --> 00:19:03.920
little.

ab52f137-b798-4331-a127-61a1b9e72802-0
00:19:04.760 --> 00:19:13.040
Some of you are sending charges that are
less than the new approved rate.

1fcbfa87-df2b-4a65-9803-a2a197605d32-0
00:19:13.040 --> 00:19:17.360
And in some cases at least you are only
getting paid your charges.

e1a70d52-f486-4cf4-bcf4-2515c152fb79-0
00:19:18.480 --> 00:19:22.518
But we,
we and we would then only bill you 50% of

e1a70d52-f486-4cf4-bcf4-2515c152fb79-1
00:19:22.518 --> 00:19:26.880
the incremental difference between what
you got paid.

b21b902f-11c2-469f-bd3e-72f709ccd9b8-0
00:19:26.880 --> 00:19:31.579
Even if you got paid less than your rate,
It's it's just what you got paid because

b21b902f-11c2-469f-bd3e-72f709ccd9b8-1
00:19:31.579 --> 00:19:34.240
we're going off the paid amount on the
claims.

2c0908fb-f5d8-45b1-b765-cfb15300858e-0
00:19:41.120 --> 00:19:43.640
OK, the next question,
I think I skipped one further.

e4ed6b21-1d1d-495e-8dfd-2848a7a594d2-0
00:19:43.640 --> 00:19:45.600
Will the payment amount come from the
federal?

2472c917-cde2-4941-a062-97136ff7222e-0
00:19:45.600 --> 00:19:46.200
Oh, Nope, Nope.

2ed7873b-7670-48e7-8aad-581120fb45bc-0
00:19:46.440 --> 00:19:47.000
I jumped ahead.

af4203d9-d521-4de4-94b1-d2bf340fdb18-0
00:19:47.000 --> 00:19:47.280
Sorry.

b39c55e8-a86c-4c88-800a-e3c184053584-0
00:19:47.440 --> 00:19:48.080
We'll get to that one.

337b43f1-c943-4be8-a803-39d0d71518a4-0
00:19:49.760 --> 00:19:53.507
We just did what figures and fees, right,
OK, But this one is going,

337b43f1-c943-4be8-a803-39d0d71518a4-1
00:19:53.507 --> 00:19:54.920
this might be for Rebecca.

54566de5-058e-4eb9-9cc2-66c907fd5863-0
00:19:56.240 --> 00:19:59.834
Will there be an issue with the those
that have an account already set up

54566de5-058e-4eb9-9cc2-66c907fd5863-1
00:19:59.834 --> 00:20:00.320
within CR?

264ee97b-7b51-44cd-aba8-2e08d4e948e3-0
00:20:01.040 --> 00:20:04.840
They already utilized this for our
payments and they have a login already.

3361dd4d-a95d-4a26-9ad8-f83ec899a3fd-0
00:20:06.840 --> 00:20:09.521
Well,
this is a completely different website,

3361dd4d-a95d-4a26-9ad8-f83ec899a3fd-1
00:20:09.521 --> 00:20:10.920
so you don't have a lot.

9e7ac4b8-237d-4aa7-b2b0-b0dfb7e1e17f-0
00:20:11.400 --> 00:20:15.480
You will not have had a login on this
particular website yet.

9271fce7-290c-4980-8e0c-7c051787acdd-0
00:20:16.240 --> 00:20:18.000
So each website is different.

97be23ea-f055-436e-b31d-2e12b87b97b1-0
00:20:18.040 --> 00:20:21.600
So you will have to create a new login or
new account here.

0f7cc14c-ae60-47db-ab84-1b0271de9668-0
00:20:23.520 --> 00:20:23.800
All right.

1ebe0b04-bf92-42a4-8eac-85c442c2e2f4-0
00:20:25.800 --> 00:20:28.560
What is the starting URL, Jim, to view?

23170bd4-82ff-40fb-85a7-8c4c53a76715-0
00:20:28.840 --> 00:20:33.110
You have the the URL,
you'll be providing it to them at some

23170bd4-82ff-40fb-85a7-8c4c53a76715-1
00:20:33.110 --> 00:20:34.160
point, correct?

ac1a539a-16e1-413f-bbbf-658436abd545-0
00:20:34.160 --> 00:20:39.720
You're talking about the login to this
website.

8850c77a-812b-4824-83d5-6aa79581dd13-0
00:20:40.400 --> 00:20:42.840
I'm talking about the address to get to
the website.

8efe2fed-957d-41f0-be50-23cf097be1d8-0
00:20:42.880 --> 00:20:43.280
Yes.

645f205f-9c38-441a-8b00-1108f20a21a8-0
00:20:45.520 --> 00:20:46.720
Isn't that what you provided?

c1ea98f8-e8b7-47e9-9633-4c5b51358edc-0
00:20:46.720 --> 00:20:51.936
I'm sorry, Joe,
but that the the link that the the easy

c1ea98f8-e8b7-47e9-9633-4c5b51358edc-1
00:20:51.936 --> 00:20:53.520
link you created.

f5dcfadc-5cea-4141-9a43-e696b69be13d-0
00:20:54.280 --> 00:20:55.120
Yeah, I gave it to you.

370c1e86-ed27-46b5-b90f-0f531901c0c5-0
00:20:55.680 --> 00:20:56.240
I can give it to.

91221ddf-5f08-405f-8b70-b2c6d0990c2f-0
00:20:56.360 --> 00:20:57.880
Yeah, you have it.

c45fb975-57cb-4e0f-8b1e-f8e909f20f90-0
00:20:57.880 --> 00:20:59.080
Yes, that's what we're talking about.

f9a730c8-5e9f-4bc0-872e-f7c5b0090ad1-0
00:20:59.600 --> 00:21:02.672
They're so they're saying when,
when and how will you communicate that to

f9a730c8-5e9f-4bc0-872e-f7c5b0090ad1-1
00:21:02.672 --> 00:21:02.880
them?

f3ff6f8f-fac7-4aa9-b9e0-6a0706d484f5-0
00:21:02.960 --> 00:21:03.640
We will.

2d0b47fe-030c-4bf1-ab0b-d9f3017638cc-0
00:21:03.760 --> 00:21:05.680
I thought it was in the last provider
notice,

2d0b47fe-030c-4bf1-ab0b-d9f3017638cc-1
00:21:05.680 --> 00:21:07.560
but we will put it out in a provider
notice.

56805653-42e8-41bb-8036-cfbaddf08a95-0
00:21:08.400 --> 00:21:08.600
OK.

a751d606-0a27-45db-96d8-bff319582a56-0
00:21:10.040 --> 00:21:10.640
All right.

28c60595-7b0b-47a6-92ab-985680da079d-0
00:21:11.920 --> 00:21:13.400
Will this come out as a debit?

71529333-dcfb-43c0-8518-fde30e17c33b-0
00:21:14.680 --> 00:21:16.558
If so,
could you provide the company ID so we

71529333-dcfb-43c0-8518-fde30e17c33b-1
00:21:16.558 --> 00:21:18.600
could set up a liable company for debit
blocking?

e19693d8-e5a2-4658-9621-84d61e218860-0
00:21:19.000 --> 00:21:24.521
I think you've seen that,
that when Rebecca was going through,

e19693d8-e5a2-4658-9621-84d61e218860-1
00:21:24.521 --> 00:21:26.800
I think you saw those IDs.

bfa35a8c-dbef-4268-82d9-3b8ae0268090-0
00:21:27.120 --> 00:21:31.272
You may not have may not have noted them
if you want to take a screenshot,

bfa35a8c-dbef-4268-82d9-3b8ae0268090-1
00:21:31.272 --> 00:21:35.037
but that that blue background,
the part Rebecca's just highlighted,

bfa35a8c-dbef-4268-82d9-3b8ae0268090-2
00:21:35.037 --> 00:21:39.080
I believe that is also a write up that
will be coming from Jim, correct.

aa135aca-4097-4e70-82a0-d83833943d3e-0
00:21:39.760 --> 00:21:44.243
That text of yeah,
that'll also be coming to you in probably

aa135aca-4097-4e70-82a0-d83833943d3e-1
00:21:44.243 --> 00:21:45.640
along with the URL.

0f43a8d8-cf88-4cfb-80b3-dba3054a7a57-0
00:21:47.000 --> 00:21:53.160
All right, next question,
is it tax ID or Medicaid ID or NPI?

d9251d50-7f9f-4fe5-8135-eb44cb579720-0
00:21:53.200 --> 00:21:56.800
Jim, Tax ID, tax ID, OK.

6bb4e148-d6b1-4fc1-8e38-16b9f77fb076-0
00:21:58.520 --> 00:21:59.840
Can we use a credit card?

68f83f08-9729-43be-b30d-eab1bf8655a7-0
00:21:59.840 --> 00:22:01.560
No, cannot use a credit card.

bd129633-2ed7-4d12-af18-f60498311a94-0
00:22:04.120 --> 00:22:08.040
Is it possible to use a savings account
designated for these transactions?

669ecb57-f5e0-42c4-8c4c-c38960eb4e2b-0
00:22:08.440 --> 00:22:08.840
Rebecca?

9cefbc37-616f-4e3a-9bcc-6ee4919c8502-0
00:22:08.840 --> 00:22:11.600
Do we have an option to choose savings or
checking?

a054bbed-3f84-4ed4-8f89-35b57e4ebae3-0
00:22:12.760 --> 00:22:13.360
They do.

e0fc02c9-2afa-4271-918f-2be85d4c3399-0
00:22:13.440 --> 00:22:16.720
They can choose the business savings or
business checking.

258bf6d0-b3c5-4c1d-aaf2-11c645734d3e-0
00:22:17.280 --> 00:22:18.760
OK, so that one's yes.

01ceeec6-1447-4af7-b5b6-0bd1806ab17b-0
00:22:19.160 --> 00:22:21.680
And there's a question about money market
accounts.

6854faec-3d01-4a1b-9fbd-efa3242b0c2c-0
00:22:24.800 --> 00:22:30.884
Is it any account with is it any account
with a routing number and AI am not sure

6854faec-3d01-4a1b-9fbd-efa3242b0c2c-1
00:22:30.884 --> 00:22:34.520
if I don't think money market is as one
of them.

3319c81a-fac7-4e79-b916-3ce6715b62af-0
00:22:34.520 --> 00:22:35.840
Yeah, that doesn't sound familiar.

1ddd1102-7b29-4349-9d54-d65794846cc7-0
00:22:36.760 --> 00:22:38.760
Nope, I'll check on that.

9f7bf4e7-cb14-417d-9f13-8d1ed608b264-0
00:22:38.760 --> 00:22:41.120
And if, if I find out that it is,
I will let you know.

38037fad-69ac-4965-bac4-1a10bde1d6c8-0
00:22:41.160 --> 00:22:43.600
But I, I'm right now,
I think that it's a no.

0c8665c3-9f39-46ac-843d-77256f548569-0
00:22:46.680 --> 00:22:47.280
OK.

505f0e14-76ed-45f1-aa6b-7a584f36889e-0
00:22:48.600 --> 00:22:51.150
And I'm,
I'm still adding all the new questions to

505f0e14-76ed-45f1-aa6b-7a584f36889e-1
00:22:51.150 --> 00:22:51.600
the list.

3c8c6c59-4e69-4869-a9f5-ca249b09ce88-0
00:22:51.600 --> 00:22:53.600
So please continue to send in the
questions.

69f8c95d-ac4f-44c1-a8d6-06f96dfd44e5-0
00:22:55.840 --> 00:22:56.480
Next question.

048bb0dd-a96a-46d2-a256-9c0fc7b27f90-0
00:22:56.480 --> 00:22:57.760
So we just did savings account.

7c834ae9-d380-4936-b852-dd65ed6dddce-0
00:22:58.120 --> 00:22:59.320
We provide a web address.

d390c43b-1e7f-4cbf-aa7d-bc2c0a68e08b-0
00:22:59.320 --> 00:23:00.800
We've addressed that one already.

4b9dce49-734f-4651-8ed7-10319a4f3eb9-0
00:23:01.240 --> 00:23:03.560
Are we given an initial username and
password?

54339fd1-eb95-4612-bb38-b19d2c3d1ad2-0
00:23:03.560 --> 00:23:05.040
Rebecca, that's a no, correct?

bc43d747-58c7-48d8-af0f-1857f7598fa0-0
00:23:06.240 --> 00:23:06.960
That is correct.

0523a59e-ea93-4c38-a21a-3265f9882bed-0
00:23:06.960 --> 00:23:09.320
You guys are will be doing that on your
own.

60807031-f550-4c90-85e5-43efb160ce88-0
00:23:09.560 --> 00:23:09.800
Yep.

adc794af-f481-444a-9c79-10cad356513d-0
00:23:12.000 --> 00:23:14.408
Jim,
will the payment amount come from the

adc794af-f481-444a-9c79-10cad356513d-1
00:23:14.408 --> 00:23:16.480
federal dollars each agency received?

163f2195-337f-4711-a3f0-180aea921491-0
00:23:19.600 --> 00:23:23.631
So the payment come from the federal
dollars,

163f2195-337f-4711-a3f0-180aea921491-1
00:23:23.631 --> 00:23:30.554
the the payment back is 50% of the amount
that we're paying you in your higher

163f2195-337f-4711-a3f0-180aea921491-2
00:23:30.554 --> 00:23:31.079
rates.

882d1a71-9bb2-45b9-a0fa-ccd72cc6f005-0
00:23:32.480 --> 00:23:34.926
Yeah,
I think you in your 2000 dollar $200

882d1a71-9bb2-45b9-a0fa-ccd72cc6f005-1
00:23:34.926 --> 00:23:37.600
example earlier,
I think you covered that one.

e79e874f-9f5e-4a6b-bceb-182d76f26555-0
00:23:37.600 --> 00:23:39.360
OK, good one.

055d36d0-8526-4ce3-b25e-520b81510bab-0
00:23:39.360 --> 00:23:41.800
When will you send out billing
information?

c83f377e-a1e2-42ab-ac4e-2cc0a625b07b-0
00:23:41.960 --> 00:23:45.520
How many days will they have from the
time they're notified to the due date?

3efee67c-3b11-4bd7-a6ef-7430e72693d8-0
00:23:47.000 --> 00:23:52.737
The intergovernmental agreement everybody
signed gives you 30 days to pay from when

3efee67c-3b11-4bd7-a6ef-7430e72693d8-1
00:23:52.737 --> 00:23:55.880
we post the notice that things are in
Jetpay.

cf033d0f-547e-4818-8f52-d059984c98a0-0
00:23:57.120 --> 00:23:57.440
OK.

70c22adb-9163-465b-99b2-e1e104a084a8-0
00:24:01.000 --> 00:24:05.576
Will the village,
this is talking about the file that we're

70c22adb-9163-465b-99b2-e1e104a084a8-1
00:24:05.576 --> 00:24:06.720
sending to NCR.

c2e1baa1-f2ff-4dde-9b82-424c45d60dba-0
00:24:06.720 --> 00:24:08.640
Will the village also receive the file?

903fcfb1-9b71-439f-97cf-27aa0db7aee8-0
00:24:08.640 --> 00:24:09.640
No, it will not.

3148b911-f559-4459-bac4-b86325556f6b-0
00:24:13.920 --> 00:24:18.766
When the payment amount file goes to NCR,
we'll be able to see what amount is owed

3148b911-f559-4459-bac4-b86325556f6b-1
00:24:18.766 --> 00:24:21.160
prior to logging on in to make a payment.

e87eb90a-52f5-4809-9eb6-0f63ba9b59b1-0
00:24:21.560 --> 00:24:23.496
Jim,
I believe you already answered that and

e87eb90a-52f5-4809-9eb6-0f63ba9b59b1-1
00:24:23.496 --> 00:24:24.400
you said no, correct?

b699f534-5938-4934-b515-0aebe8511767-0
00:24:26.600 --> 00:24:26.720
Right.

86848fff-35e7-4c2e-97f5-33da7d00765c-0
00:24:26.720 --> 00:24:27.560
Nothing, nothing.

97390bc5-d66e-472e-a0a5-9c57c62e8797-0
00:24:27.560 --> 00:24:30.246
When you log in,
you won't see it till you log in the

97390bc5-d66e-472e-a0a5-9c57c62e8797-1
00:24:30.246 --> 00:24:31.640
amount that's in the system.

1b4b95ea-ef3c-4801-aeb9-a274f1177e04-0
00:24:33.640 --> 00:24:34.280
All right.

66cc8557-4832-4cf5-b22f-99036b623bce-0
00:24:34.600 --> 00:24:38.360
How will you notify the agency what the
payment is?

749c4840-e2f1-44fe-9b47-8944cfee35f9-0
00:24:39.520 --> 00:24:42.400
I'm not that's from Jerry.

72fff5be-ada7-4f83-a8d3-a490f117abc6-0
00:24:43.040 --> 00:24:45.240
I'm not really sure, Jerry, are you?

f86d8400-8373-439d-abe9-6f54ff6cc38d-0
00:24:45.520 --> 00:24:50.680
Are you have a microphone, Jerry Odom?

ad6c631d-8eca-4e0f-96f9-23dcd84da2d5-0
00:24:57.160 --> 00:24:57.600
OK.

abfc29ab-c67d-4637-9998-44d8dabc8b62-0
00:24:57.720 --> 00:24:59.440
I don't really understand that one.

816212dc-fd8f-4a0e-a24d-b97bdb891d85-0
00:24:59.440 --> 00:25:02.281
If that's talking about how will the
agency,

816212dc-fd8f-4a0e-a24d-b97bdb891d85-1
00:25:02.281 --> 00:25:07.080
how will NCR let us know HFS and the
payments been received and what it is?

d72c60ff-a386-4f56-b5bb-c40fe6f0e829-0
00:25:07.800 --> 00:25:10.154
They have a nightly interface,
so I'm going to assume that's the

d72c60ff-a386-4f56-b5bb-c40fe6f0e829-1
00:25:10.154 --> 00:25:10.480
question.

5b147109-68ed-4ffc-9c5a-9758ef9b6ea0-0
00:25:10.760 --> 00:25:11.880
There's a nightly interface.

ffa7db87-be14-4f50-adb5-f2de28beb016-0
00:25:11.880 --> 00:25:16.462
They send the payments to us every night,
so it'll be posted in our accounting

ffa7db87-be14-4f50-adb5-f2de28beb016-1
00:25:16.462 --> 00:25:21.219
system within a day or 48 hours of you
making the payment, unless it's a weekend,

ffa7db87-be14-4f50-adb5-f2de28beb016-2
00:25:21.219 --> 00:25:21.800
of course.

87006ed2-2318-40a9-8149-5488b4973586-0
00:25:23.640 --> 00:25:24.800
Answered that one correctly.

c725bf73-fa47-47f5-8b96-783e1191022f-0
00:25:26.000 --> 00:25:27.480
Credit card again.

a4b746a8-740d-42fc-b861-da73ccc978f9-0
00:25:27.480 --> 00:25:30.880
Nope, that is not an option.

eb95174a-40f6-4685-bff8-977a80a23ade-0
00:25:31.320 --> 00:25:33.360
When will this be available to create a
login?

c5274cb9-e5e4-46f5-9e6e-2e9f1e1b1244-0
00:25:34.320 --> 00:25:38.120
The answer is,
is it's already fully functional.

10a1a641-22cf-43e7-8618-47038b4794da-0
00:25:38.120 --> 00:25:43.887
It's just a matter of Jim letting them
know the the link to get there, the URL,

10a1a641-22cf-43e7-8618-47038b4794da-1
00:25:43.887 --> 00:25:47.204
and I don't know what your timing is on
that,

10a1a641-22cf-43e7-8618-47038b4794da-2
00:25:47.204 --> 00:25:50.160
but you get that out tomorrow the notice.

3ad03997-2170-402b-9ce3-c193432569e4-0
00:25:51.160 --> 00:25:57.689
All right, once I'm sure that once,
once I'm sure that we've loaded the file

3ad03997-2170-402b-9ce3-c193432569e4-1
00:25:57.689 --> 00:25:59.640
in that that Joel made.

866b857f-b6ec-4d23-bef7-9393f9f5607b-0
00:26:00.400 --> 00:26:01.680
OK, All right.

1bbada01-b18a-4ccc-92da-7a82eb54af97-0
00:26:01.720 --> 00:26:05.462
And I was going to say we don't have a
file yet, so you can and I need to,

1bbada01-b18a-4ccc-92da-7a82eb54af97-1
00:26:05.462 --> 00:26:06.960
Rebecca, I'll get that to you.

d2a5a1dd-93fb-438a-b8e6-d2a12b5e67d9-0
00:26:08.000 --> 00:26:09.480
We'll talk about that after the call.

2ab550c7-1932-41e3-be07-75f63393b73e-0
00:26:11.000 --> 00:26:12.360
OK, perfect.

a252091b-9fc0-4e4a-a7b1-0bf33b45fc00-0
00:26:12.600 --> 00:26:14.680
I am filing my first cost report this
week.

e37e7700-3fec-47ea-b24c-0e4d90a1494a-0
00:26:14.680 --> 00:26:17.600
Should I register now with this website
or is there a specific time frame?

efe02b9e-e9fd-40cb-b86a-ba358a4a9035-0
00:26:18.600 --> 00:26:21.072
No, there's no,
you can't register now because you don't

efe02b9e-e9fd-40cb-b86a-ba358a4a9035-1
00:26:21.072 --> 00:26:21.680
have the link.

05f9c2e2-d5ab-4136-9df3-b6c5a34c3989-0
00:26:22.720 --> 00:26:25.734
And I don't know what the time,
I assume the time frame is when the

05f9c2e2-d5ab-4136-9df3-b6c5a34c3989-1
00:26:25.734 --> 00:26:26.400
payment is due.

70c4c271-3b37-4e0e-8266-a3fffeaac8bf-0
00:26:26.400 --> 00:26:28.640
And you said that's at the end of October.

92684fe9-d476-488a-b28e-9960ab2df882-0
00:26:28.640 --> 00:26:29.240
Is that correct?

7e338002-3c67-41e9-98f9-dda788dda064-0
00:26:30.840 --> 00:26:35.678
If somebody is just filing their first
cost report now,

7e338002-3c67-41e9-98f9-dda788dda064-1
00:26:35.678 --> 00:26:39.480
that means they're not eligible until
2021.

ad7e043a-1283-46b1-990e-2ae0f080ce6e-0
00:26:39.480 --> 00:26:43.440
So you're,
you're not even going to be in the file

ad7e043a-1283-46b1-990e-2ae0f080ce6e-1
00:26:43.440 --> 00:26:47.400
that we send because you're not in the
system yet.

b101a01d-0e71-4949-b0f0-e655ee5e732a-0
00:26:47.400 --> 00:26:54.042
So if you did not file a cost report a
year ago to participate in 2020,

b101a01d-0e71-4949-b0f0-e655ee5e732a-1
00:26:54.042 --> 00:26:58.840
then this is only relevant to you
starting in 2021.

bd172d9e-61f7-46e5-9d09-7a2418d20a32-0
00:27:00.920 --> 00:27:01.280
All right.

0a45858f-7e9a-4461-913e-697391643a7a-0
00:27:01.320 --> 00:27:06.013
And I think this next question might have
a similar answer for those of us new to

0a45858f-7e9a-4461-913e-697391643a7a-1
00:27:06.013 --> 00:27:08.360
GEMT, who will give us the amount we owe?

ae035b36-180d-41c7-8e10-35a5b0c659b1-0
00:27:08.440 --> 00:27:10.360
We've answered that already,
the amount we owe part.

581068f2-8173-4f93-94b9-ba6d7f8ab9bc-0
00:27:10.720 --> 00:27:13.973
Also, since we are brand new to this,
do we set this up now and do the one dog

581068f2-8173-4f93-94b9-ba6d7f8ab9bc-1
00:27:13.973 --> 00:27:14.880
traction or just wait?

aca21cb8-4504-4f86-8a43-9cfc1774083f-0
00:27:15.320 --> 00:27:16.680
I think Jim, you just covered that.

b10cd568-2e0b-406c-afde-d6ec69cdc25f-0
00:27:16.680 --> 00:27:19.051
If they're brand new,
they're probably not going to be part of

b10cd568-2e0b-406c-afde-d6ec69cdc25f-1
00:27:19.051 --> 00:27:19.880
it right now, correct?

b4d28a7d-be49-41cf-9c2c-ca639b15f77f-0
00:27:20.200 --> 00:27:24.521
Yeah, Because Rebecca,
do they have to be on the file we send to

b4d28a7d-be49-41cf-9c2c-ca639b15f77f-1
00:27:24.521 --> 00:27:25.120
register?

0a127926-eed5-403f-a17a-34b48e2b3b19-0
00:27:25.880 --> 00:27:30.620
Yes, if the tax,
if their tax ID has to be in the right to

0a127926-eed5-403f-a17a-34b48e2b3b19-1
00:27:30.620 --> 00:27:34.960
make the payment,
they have to have that in the file.

9ae501de-cdf7-4324-a987-8e3c1533f38e-0
00:27:35.200 --> 00:27:38.178
But they can create,
they can create their login,

9ae501de-cdf7-4324-a987-8e3c1533f38e-1
00:27:38.178 --> 00:27:42.228
but they just couldn't, you know,
they just couldn't process a test

9ae501de-cdf7-4324-a987-8e3c1533f38e-2
00:27:42.228 --> 00:27:43.360
transaction, right?

f2eb8b97-3ef5-4423-879c-a022a23a1a81-0
00:27:43.440 --> 00:27:43.640
They could.

1d542760-4946-49e1-82e2-6519a16a4c7d-0
00:27:43.800 --> 00:27:44.320
Yeah, they could.

fc8f118a-e64b-4715-b0cc-cc340b66e566-0
00:27:45.040 --> 00:27:45.560
That is correct.

12f9dc56-a59d-481a-a877-4f5aa259e7f1-0
00:27:45.560 --> 00:27:46.320
Yeah, I'm with you.

93fca426-93e5-4d9d-9888-e296b3435166-0
00:27:46.920 --> 00:27:47.160
Yeah.

fcc37792-2cdb-4d52-b580-3e8863a17b18-0
00:27:47.160 --> 00:27:50.100
So we,
we won't get your tax ID in here until we

fcc37792-2cdb-4d52-b580-3e8863a17b18-1
00:27:50.100 --> 00:27:53.820
get you fully into the system,
meaning we we've got your IGA,

fcc37792-2cdb-4d52-b580-3e8863a17b18-2
00:27:53.820 --> 00:27:57.480
we've got your cost report,
we've approved your cost report.

c1cdcd1c-e9cd-4ebd-bfab-4bfbdc87cd10-0
00:27:58.600 --> 00:28:02.253
So for anybody that's going to be new for
2021,

c1cdcd1c-e9cd-4ebd-bfab-4bfbdc87cd10-1
00:28:02.253 --> 00:28:08.569
we'll get out of notice later in the year
because you won't have to make a payment

c1cdcd1c-e9cd-4ebd-bfab-4bfbdc87cd10-2
00:28:08.569 --> 00:28:14.506
until really you won't have to make a
payment back until probably around July

c1cdcd1c-e9cd-4ebd-bfab-4bfbdc87cd10-3
00:28:14.506 --> 00:28:15.800
1st of next year.

75c1c5de-d19b-425d-a2af-18daee81c95e-0
00:28:21.000 --> 00:28:25.040
OK, next, next question,
what's the web address?

77af17e2-db83-4978-80b4-f3f55f2f5aa0-0
00:28:25.040 --> 00:28:26.400
We've covered that one.

4d1cf3ad-7123-40f6-97d6-e8a75696f828-0
00:28:27.520 --> 00:28:32.400
Is the payment due for FY19 providers or
the providers submitted reports this year?

80dcd942-ec05-4df0-a415-1a4723e5fb18-0
00:28:32.600 --> 00:28:34.640
I think you've already answered that, Jim.

47411b75-a29d-4c82-b845-0eff2c3b6be6-0
00:28:35.400 --> 00:28:35.680
Yeah.

3ab80f54-03db-474d-b06e-bf15b48ea7e2-0
00:28:35.680 --> 00:28:43.594
So just some of you were eligible
starting October 1st of 2019 and the

3ab80f54-03db-474d-b06e-bf15b48ea7e2-1
00:28:43.594 --> 00:28:49.280
others were eligible starting January 1st
of 2020.

98fa6c01-a80f-48f8-9e4b-a7fc08f5c641-0
00:28:49.840 --> 00:28:57.511
The first amount you see in here on your
first payment if you were an October 1st,

98fa6c01-a80f-48f8-9e4b-a7fc08f5c641-1
00:28:57.511 --> 00:29:02.040
2019 department,
this will include two quarters.

b956c914-4c22-4ee7-ba06-79a8b76ef760-0
00:29:02.040 --> 00:29:10.402
It will re include the the retroactive
adjustments that we made in 2019 and any

b956c914-4c22-4ee7-ba06-79a8b76ef760-1
00:29:10.402 --> 00:29:16.360
payments that you received in the first
quarter of 2020.

b9ae252b-c0db-4d25-96bc-c70b3952a35f-0
00:29:17.040 --> 00:29:21.411
And then again,
those of you that started in in January,

b9ae252b-c0db-4d25-96bc-c70b3952a35f-1
00:29:21.411 --> 00:29:27.776
the amount is going to be just 50% of the
payments made in in the first quarter of

b9ae252b-c0db-4d25-96bc-c70b3952a35f-2
00:29:27.776 --> 00:29:28.160
2020.

962aa296-0bd3-49d5-9512-896d57e0851e-0
00:29:28.160 --> 00:29:33.120
So for a lot of you this first payment is
not going to be as big.

c993efde-e834-493b-8f54-cdfa51919547-0
00:29:33.960 --> 00:29:38.160
We have some more adjustments to run on
MCO claims.

b733337c-0b9e-4f96-af8f-6241e3c07f77-0
00:29:38.160 --> 00:29:44.440
So your next payment will be probably
significantly larger.

c80e240b-09df-4e49-9bbc-862d8759149d-0
00:29:44.440 --> 00:29:49.083
What's going to happen is once we run the
adjust,

c80e240b-09df-4e49-9bbc-862d8759149d-1
00:29:49.083 --> 00:29:56.698
we run the adjustments on the MCO claims,
we'll we'll be ready then to bill those

c80e240b-09df-4e49-9bbc-862d8759149d-2
00:29:56.698 --> 00:30:04.128
adjustments plus the second quarter of
2020 payments and we'll get a notice out

c80e240b-09df-4e49-9bbc-862d8759149d-3
00:30:04.128 --> 00:30:05.800
when that's ready.

8080229f-4d38-4b24-bba2-4a553aa22be8-0
00:30:05.800 --> 00:30:09.600
And then after that one,
it'll be on a quarterly basis.

03750332-8fac-475a-a0da-385b1f16f5ce-0
00:30:09.720 --> 00:30:14.700
So after we do that,
that catch up payment on the adjustments,

03750332-8fac-475a-a0da-385b1f16f5ce-1
00:30:14.700 --> 00:30:19.840
the next payment won't be due until after
the first of the year.

dc13c8be-0f02-4986-88a2-fb168d055998-0
00:30:24.920 --> 00:30:27.040
OK, I got a quite a few here.

f5ca79ac-3cf7-4640-826c-85d83dd26b8d-0
00:30:27.040 --> 00:30:29.440
They're the same or ones we've already
covered.

dfa13c69-d42c-4ade-b3be-676bd5e4477f-0
00:30:29.800 --> 00:30:32.240
We get notification of payments to do
we've covered.

7f0f4278-66cb-40aa-80ee-c8e70ecb1e53-0
00:30:32.560 --> 00:30:34.320
Will we send an invoice we've covered.

1e00ab16-339f-47ee-8a38-c31a89796687-0
00:30:34.480 --> 00:30:37.898
Although, Jim,
I do want to talk to you about the

1e00ab16-339f-47ee-8a38-c31a89796687-1
00:30:37.898 --> 00:30:42.480
potential for invoices because I, I, I,
I want to talk about that.

75df7f6e-3389-4029-8488-5b8e9de0a5ca-0
00:30:42.520 --> 00:30:43.640
OK, we can do that.

fc803af4-0d52-4712-a83c-23c02a04a56f-0
00:30:44.840 --> 00:30:47.080
How we learn the amount due has been
covered.

3846aec3-a70a-443c-a593-0e45eecc1aae-0
00:30:47.080 --> 00:30:50.920
What is the website we go to to see
that's been covered?

4a5a3e85-ee65-45ea-8f99-87972cdf4bff-0
00:30:51.240 --> 00:30:52.560
Will invoice be sent?

db1f7fec-26ce-4fd1-8eae-281d9e806a8b-0
00:30:52.560 --> 00:30:53.680
That's been covered.

5dd93408-6049-4963-82b7-94e050c41e7d-0
00:30:54.640 --> 00:30:55.880
Can you write the website address?

2f531629-5929-4593-a7e3-e270ec6c6a3a-0
00:30:55.880 --> 00:30:57.240
Jim will be sending that out.

7d994100-bde1-4ae3-b9a9-7004225b3415-0
00:30:57.840 --> 00:31:03.916
First payment for is the first payment
for 20/19 in the 1st 3/4 of 2020, Jim,

7d994100-bde1-4ae3-b9a9-7004225b3415-1
00:31:03.916 --> 00:31:09.993
the first payment due like I say is,
is the last quarter of 2019 in the first

7d994100-bde1-4ae3-b9a9-7004225b3415-2
00:31:09.993 --> 00:31:11.240
quarter of 2020.

9732fbe0-7f3a-4f07-99ee-16529aa7b124-0
00:31:12.280 --> 00:31:14.160
So, OK, so just two quarters,
not a whole year.

dca6cbf8-69e9-4916-bb31-6355b6fe3b50-0
00:31:15.160 --> 00:31:17.761
No,
not not the first payment like I say then

dca6cbf8-69e9-4916-bb31-6355b6fe3b50-1
00:31:17.761 --> 00:31:22.060
we'll get a catch up payment and then
I'll be every quarter, but it always,

dca6cbf8-69e9-4916-bb31-6355b6fe3b50-2
00:31:22.060 --> 00:31:25.679
always delayed 1/4 so that we can we can
double check the data.

7f20257e-42d0-40bc-8a95-4e4debb288c7-0
00:31:25.680 --> 00:31:30.799
So, so the,
the payments for the third quarter of

7f20257e-42d0-40bc-8a95-4e4debb288c7-1
00:31:30.799 --> 00:31:35.201
2020,
we won't invoice that till the first

7f20257e-42d0-40bc-8a95-4e4debb288c7-2
00:31:35.201 --> 00:31:36.840
quarter of 2021.

c11e5339-420d-4eac-bf3e-3fb6b0389e53-0
00:31:36.840 --> 00:31:43.185
And then after that it is, you know,
every quarter we'll be looking back two

c11e5339-420d-4eac-bf3e-3fb6b0389e53-1
00:31:43.185 --> 00:31:46.400
quarters to, to calculate what you owe.

ae47a128-cad3-42a0-9bcf-eff783c6d123-0
00:31:51.320 --> 00:31:54.157
When will we,
when will we be able to create an account

ae47a128-cad3-42a0-9bcf-eff783c6d123-1
00:31:54.157 --> 00:31:55.120
we've covered that.

797d9297-eabe-4510-a798-ff7755c796d2-0
00:31:55.400 --> 00:31:59.080
Will there be documentation that shows
how the amount owe was calculated?

cf85a1ec-2d0f-4217-9c11-98ad430705db-0
00:31:59.160 --> 00:32:00.040
Jim, that's for you.

a34be461-401a-4f0e-850d-ac16b00cccac-0
00:32:02.840 --> 00:32:07.374
Documentation in the they're asking is
there going to be some backup or just

a34be461-401a-4f0e-850d-ac16b00cccac-1
00:32:07.374 --> 00:32:11.438
going to you just going to give them a
number and say, hey, pay $10,

a34be461-401a-4f0e-850d-ac16b00cccac-2
00:32:11.438 --> 00:32:15.914
000 or are you going to send them
something to show them how you calculated

a34be461-401a-4f0e-850d-ac16b00cccac-3
00:32:15.914 --> 00:32:16.680
that $10,000?

f532c8d6-475b-41cb-8b63-54ad37274166-0
00:32:16.680 --> 00:32:20.823
Yeah,
for us to give you the calculation we'd

f532c8d6-475b-41cb-8b63-54ad37274166-1
00:32:20.823 --> 00:32:27.488
have to give send you a file of every
claim that was paid and we were not

f532c8d6-475b-41cb-8b63-54ad37274166-2
00:32:27.488 --> 00:32:29.560
planning on doing that.

f295e655-8ff0-42e8-a734-9fa2fdf673e9-0
00:32:30.400 --> 00:32:36.328
I can say otherwise it's 50% of the
amount actually adjudicated and paid in

f295e655-8ff0-42e8-a734-9fa2fdf673e9-1
00:32:36.328 --> 00:32:36.640
1/4.

5a0370b8-8d2e-4433-ae1b-e25aadb7abe6-0
00:32:40.160 --> 00:32:40.480
OK.

9700d3f4-545a-4378-b4dd-def6f81df2c3-0
00:32:40.960 --> 00:32:43.503
I mean, if there's,
if there's an issue on that, we can,

9700d3f4-545a-4378-b4dd-def6f81df2c3-1
00:32:43.503 --> 00:32:44.440
we can talk about it.

905fda7b-77a7-46ff-96d3-a559dbf3d7d9-0
00:32:44.440 --> 00:32:48.678
But I mean, literally the,
the only way to say this is how we

905fda7b-77a7-46ff-96d3-a559dbf3d7d9-1
00:32:48.678 --> 00:32:53.396
calculated in more detail would be a,
a file of every claim for some

905fda7b-77a7-46ff-96d3-a559dbf3d7d9-2
00:32:53.396 --> 00:32:57.703
departments that may,
may not be that many, but for, you know,

905fda7b-77a7-46ff-96d3-a559dbf3d7d9-3
00:32:57.703 --> 00:33:01.599
for the city of Chicago,
that's going to be a huge file.

753a8168-821b-4ce4-a95e-8ead4763b5f1-0
00:33:02.440 --> 00:33:11.575
But we'd have to talk about our ability
to send out a file of that amount because

753a8168-821b-4ce4-a95e-8ead4763b5f1-1
00:33:11.575 --> 00:33:15.920
it will have Phi in it and other thing.

a1ec65e3-9039-426a-a4b0-882dda739cdc-0
00:33:15.920 --> 00:33:29.200
But we if, if that's an issue,
we can think about it, right?

558ce890-2e31-441b-a0f6-08f8d1b3d22d-0
00:33:29.200 --> 00:33:33.003
The next two questions I think are the
same where we have access to reports that

558ce890-2e31-441b-a0f6-08f8d1b3d22d-1
00:33:33.003 --> 00:33:36.806
tie how the amount due was calculated,
the revenue side will will we not receive

558ce890-2e31-441b-a0f6-08f8d1b3d22d-2
00:33:36.806 --> 00:33:38.920
any backup or any came up with your
numbers?

08752cb2-c213-4a14-a242-5f9e93fc44b4-0
00:33:38.920 --> 00:33:40.040
Those are the same thing.

faa3d2f2-f74c-423a-84fe-5f41844f029b-0
00:33:41.040 --> 00:33:45.080
After that,
is there a fee to process the NCR payment?

fee88134-9207-480d-8c7f-0e0e302132d6-0
00:33:45.880 --> 00:33:46.840
Yes, there is.

dc9719c4-dce3-42b1-87d9-de4a73f7eae4-0
00:33:47.400 --> 00:33:52.160
And that's why we've selected that we're
using this payment method because it's a

dc9719c4-dce3-42b1-87d9-de4a73f7eae4-1
00:33:52.160 --> 00:33:54.831
very,
very low fee and the agency is going to

dc9719c4-dce3-42b1-87d9-de4a73f7eae4-2
00:33:54.831 --> 00:33:55.760
absorb that fee.

f8cb8d04-b1bd-4600-8358-33d631d7c605-0
00:33:56.280 --> 00:34:01.360
So there's not a fee to you,
to us this is a very low fee.

c455b053-86bd-4989-8e53-d4786a98e1e0-0
00:34:01.560 --> 00:34:06.702
And that is also part of the reason that
in a risk reward situation the reward for

c455b053-86bd-4989-8e53-d4786a98e1e0-1
00:34:06.702 --> 00:34:09.800
NCR is not very high because it's a very
low fee.

9157e1a1-de95-47b9-b434-35c34e5b1d35-0
00:34:10.360 --> 00:34:16.625
And if we have a large transaction come
back, no good NCR in the interest, they,

9157e1a1-de95-47b9-b434-35c34e5b1d35-1
00:34:16.625 --> 00:34:20.260
you know,
they lose out on that money as lost,

9157e1a1-de95-47b9-b434-35c34e5b1d35-2
00:34:20.260 --> 00:34:24.360
you know,
way more than they're getting in the fees.

676b5292-e308-4803-ab6a-b85d2e1f2fd1-0
00:34:24.680 --> 00:34:28.160
So that's why the $1.
00 transaction is part of this too.

2f12c938-f3f3-4f7b-864c-86765a538a19-0
00:34:28.160 --> 00:34:33.280
So right, Rebecca,
I understand your side too.

43fec538-0283-41a6-9670-1e451f01b71f-0
00:34:33.760 --> 00:34:34.560
You, you got it.

a57913f6-89a9-45ac-874b-488f945ecc03-0
00:34:34.800 --> 00:34:34.960
Yep.

1bf596fb-d130-4fcc-b0d6-188b39d2fa64-0
00:34:35.160 --> 00:34:35.640
All right.

5e8cc612-27ad-404c-a7c0-0fe609abc575-0
00:34:37.200 --> 00:34:40.712
When we'll be able to see,
see this set up, make our $1.

5e8cc612-27ad-404c-a7c0-0fe609abc575-1
00:34:40.712 --> 00:34:44.040
00 test when we soon,
I think Jim's covered that one.

76858085-e66d-4a90-b11e-2a3e7fcda28b-0
00:34:45.680 --> 00:34:48.160
Can you explain the paid amount again?

ad080e9d-a9cc-4f57-a30c-0c6ebac43dd3-0
00:34:48.920 --> 00:34:53.000
Are we in reverse based on our cost per
transport or our fee for service?

bc71c981-b1fe-4541-8fd5-eb3b95ee110a-0
00:34:56.320 --> 00:35:00.357
So what once again,
for those of you who've gone through the

bc71c981-b1fe-4541-8fd5-eb3b95ee110a-1
00:35:00.357 --> 00:35:03.800
process,
you have received what your new rates are.

5adeec1d-f463-4d48-bef8-054c42fc5418-0
00:35:05.040 --> 00:35:07.720
It's a cost based rate based on your cost
report.

91e7b6ef-e8c1-4bf8-bee7-4035e6001649-0
00:35:08.560 --> 00:35:11.880
And if you, if you're in it,
you've got that rate.

eb0d2b73-954f-40cd-98b9-736699f2e8da-0
00:35:11.880 --> 00:35:17.243
If you're you're new to it,
once we process if everything your cost

eb0d2b73-954f-40cd-98b9-736699f2e8da-1
00:35:17.243 --> 00:35:20.714
report everything for 2021,
you will get a,

eb0d2b73-954f-40cd-98b9-736699f2e8da-2
00:35:20.714 --> 00:35:27.339
a notification of what your new rates are
and that's what you'll be paid in fee for

eb0d2b73-954f-40cd-98b9-736699f2e8da-3
00:35:27.339 --> 00:35:31.520
service and that's what you'll be paid by
the MC OS.

f7175ce4-dfb8-4578-a3a5-ead02413cb7b-0
00:35:33.600 --> 00:35:36.692
And yeah,
I've explained and it's your 50% of the

f7175ce4-dfb8-4578-a3a5-ead02413cb7b-1
00:35:36.692 --> 00:35:39.600
differential is what you're going to pay
back.

eb03c564-02e8-4138-ab44-2eb8f17a3332-0
00:35:44.280 --> 00:35:47.494
All right, next question,
can you explain why you decided to handle

eb03c564-02e8-4138-ab44-2eb8f17a3332-1
00:35:47.494 --> 00:35:48.440
this in this manner?

2249537c-e96c-473e-bb74-e25decf26896-0
00:35:48.760 --> 00:35:51.600
Why not just reimburse this the 50% and
call it good?

2170d748-07c0-48f5-8905-be445c27222f-0
00:35:51.880 --> 00:35:53.560
What's the purpose of the whole
reimbursement?

a0031f76-787f-47d3-8c37-bd2c64495d14-0
00:35:56.320 --> 00:36:01.279
Without going into too much detail,
it's because of federal regulations on us

a0031f76-787f-47d3-8c37-bd2c64495d14-1
00:36:01.279 --> 00:36:04.840
claiming the match,
particularly with the MCO payments.

f33bf78b-6541-4d9b-9abb-efd8fe9b8b51-0
00:36:10.000 --> 00:36:13.307
After the October 30th payment,
should we check the site at into the

f33bf78b-6541-4d9b-9abb-efd8fe9b8b51-1
00:36:13.307 --> 00:36:16.280
recorder or how often should we look back
to see what we owe?

7dc9d5af-ce65-43c6-a48c-7153c6a33b00-0
00:36:17.600 --> 00:36:22.150
It'll be quarterly, quarterly and we will,
we will,

7dc9d5af-ce65-43c6-a48c-7153c6a33b00-1
00:36:22.150 --> 00:36:29.325
we'll send out a notice saying that next
file is loaded that'll start the 30 days

7dc9d5af-ce65-43c6-a48c-7153c6a33b00-2
00:36:29.325 --> 00:36:30.200
to pay it.

3e8e347c-7aae-49c5-8a88-d2d4a40a87c1-0
00:36:32.040 --> 00:36:35.671
Will the agency be provided with a
detailed invoice to provide to our

3e8e347c-7aae-49c5-8a88-d2d4a40a87c1-1
00:36:35.671 --> 00:36:37.280
auditors for auditing purposes?

a3eea87f-0a84-422a-8d1a-938f149f2418-0
00:36:38.880 --> 00:36:42.960
I believe the agency is not us individual
GMT providers.

11743dcd-c863-4c6d-b857-60515e543eb6-0
00:36:42.960 --> 00:36:44.920
So that question.

6157e1bb-60bc-4665-88f1-5b4d2c45d6a5-0
00:36:44.920 --> 00:36:49.315
So Jim, yeah, again,
I mean if if you're looking for an

6157e1bb-60bc-4665-88f1-5b4d2c45d6a5-1
00:36:49.315 --> 00:36:54.575
invoice that has detailed of every claim
that we're you were paid,

6157e1bb-60bc-4665-88f1-5b4d2c45d6a5-2
00:36:54.575 --> 00:37:00.776
that was not our intent because of the
just the amount of claims we're talking

6157e1bb-60bc-4665-88f1-5b4d2c45d6a5-3
00:37:00.776 --> 00:37:01.640
about here.

c501e0b8-d02e-4fdd-9545-50ad81011c68-0
00:37:04.320 --> 00:37:10.416
We'll have I'll have discussions with the
Chief Bucknitus about that and see if

c501e0b8-d02e-4fdd-9545-50ad81011c68-1
00:37:10.416 --> 00:37:11.560
that is needed.

4981681d-dab9-43cc-8921-1966b056148e-0
00:37:12.880 --> 00:37:17.560
If you have concerns,
if you have concerns, contact him next.

d68a471a-8d59-4d71-bb7b-75e3d37631d6-0
00:37:17.880 --> 00:37:18.680
All right, thank you.

1e763f4c-b492-4254-980d-16fd6865cb32-0
00:37:18.720 --> 00:37:20.280
The next question is a repeat.

ac2b5850-7a46-4767-81f0-c2e21a5029b4-0
00:37:20.280 --> 00:37:24.046
How do you know invoices posted to the
website we've covered will we be notified

ac2b5850-7a46-4767-81f0-c2e21a5029b4-1
00:37:24.046 --> 00:37:25.720
when there is a new invoice pending?

2253bd30-0cff-43ab-be70-e25b6245836a-0
00:37:25.720 --> 00:37:26.600
We've covered that.

026a742e-9b51-4a21-8790-c823c06a3c3d-0
00:37:27.840 --> 00:37:32.360
Will we have reporting info for annual
audit since there are no invoices?

8bc494d8-e49a-4648-8af7-d04977747304-0
00:37:36.800 --> 00:37:40.852
Before Jim answers, Rebecca,
can they pull a history of their payments

8bc494d8-e49a-4648-8af7-d04977747304-1
00:37:40.852 --> 00:37:41.480
out of NCR?

3218612b-de4a-47c4-978b-4b727b1d3f6c-0
00:37:42.800 --> 00:37:44.360
They absolutely can, yes.

fb3c0037-24cc-4945-bb7c-c480b6a38636-0
00:37:44.480 --> 00:37:46.600
So you've got that at least.

bc72d414-71ac-452a-a61b-6f589163b917-0
00:37:46.600 --> 00:37:47.400
So that's one thing.

f3ed0371-815b-496b-9955-f0e42bf07af2-0
00:37:47.400 --> 00:37:49.400
But Jim, back to you.

deb2ff04-8108-4055-8c48-d1ba7d17250d-0
00:37:49.400 --> 00:37:51.480
We have reporting info for annual audits.

095dcef8-fec1-41ec-862b-bee35240799c-0
00:37:51.480 --> 00:37:55.186
Since there are no invoices,
if they're seeking just a,

095dcef8-fec1-41ec-862b-bee35240799c-1
00:37:55.186 --> 00:37:58.760
a report of how much they paid, yeah,
we can do that.

01ed14d9-1b56-49ed-b0bf-d6a7797f8cdf-0
00:37:59.240 --> 00:38:02.742
Otherwise, if it's, well,
if it's just how much they paid,

01ed14d9-1b56-49ed-b0bf-d6a7797f8cdf-1
00:38:02.742 --> 00:38:04.880
they can get it straight out of NCR.

73df3c4f-b402-4f37-b0bb-d3fd958a5818-0
00:38:05.280 --> 00:38:09.889
So Yep, yeah,
I just showed you guys really quickly

73df3c4f-b402-4f37-b0bb-d3fd958a5818-1
00:38:09.889 --> 00:38:11.840
here on the dashboard.

75c46d2a-30a6-49d4-8a85-154da7852114-0
00:38:12.440 --> 00:38:16.960
When you do log in into your profile,
you do have a payment history icon here.

73d90029-5c4e-4818-9bf2-420756840b2d-0
00:38:17.480 --> 00:38:22.240
And so you can see all of the
transactions that were executed here.

1cfc270a-c140-4a3f-8fad-4fc0ada693a8-0
00:38:22.320 --> 00:38:27.160
So it should show you the effective date,
you know, in every amount.

e46b18e3-feb6-416c-aec7-b2c72c7ea151-0
00:38:27.720 --> 00:38:33.455
And then if you click on them the PRC
numbers or the the confirmation code

e46b18e3-feb6-416c-aec7-b2c72c7ea151-1
00:38:33.455 --> 00:38:37.202
numbers,
it will give you a receipt of what that

e46b18e3-feb6-416c-aec7-b2c72c7ea151-2
00:38:37.202 --> 00:38:38.120
payment was.

49d109e4-9c78-4c55-ba53-46d162141906-0
00:38:40.160 --> 00:38:41.080
OK, Thanks Rebecca.

153e90ec-f4ad-4ae6-9f4d-fc1411465b71-0
00:38:41.960 --> 00:38:42.440
No problem.

429cc9af-df3e-41fc-a801-10b04d2f8055-0
00:38:42.440 --> 00:38:46.592
The initial 100% payment for
reimbursement will still be received in

429cc9af-df3e-41fc-a801-10b04d2f8055-1
00:38:46.592 --> 00:38:48.880
the same manner as it is now, correct?

0eb647a3-eac0-4d32-b38f-2ca43a64c7ae-0
00:38:51.720 --> 00:38:55.322
The payment of the claims, yes,
the payment of the claims will be as

0eb647a3-eac0-4d32-b38f-2ca43a64c7ae-1
00:38:55.322 --> 00:38:56.680
you're getting paid today.

d2403e2d-7408-42dd-8c66-44132bdc5564-0
00:38:58.080 --> 00:38:58.240
OK.

024892b4-6bb1-4811-8f16-bff0801fb40b-0
00:38:59.640 --> 00:39:02.160
Can you explain the paid of hold on the
paid amount?

13b0f516-66c8-4db4-b53b-5870a863034b-0
00:39:02.160 --> 00:39:06.041
Again, we reimburse base,
reimburse base on our cost report per

13b0f516-66c8-4db4-b53b-5870a863034b-1
00:39:06.041 --> 00:39:09.680
transport or fee for service that was
asked 13 minutes ago.

4f8ad6e2-6cb9-4110-ad6d-c14837303080-0
00:39:09.680 --> 00:39:12.080
I think you've covered that again.

4aa8bd0a-8ca8-4ffd-afd1-2ae7d8d28cf4-0
00:39:12.600 --> 00:39:16.480
If we haven't send the question in again
and I'll get it added at the end.

a93c37a8-c8e2-4968-8c70-9cef6eabf25f-0
00:39:18.160 --> 00:39:23.246
Will there be an invoice with the detail
of charges we've covered for costs report

a93c37a8-c8e2-4968-8c70-9cef6eabf25f-1
00:39:23.246 --> 00:39:24.840
submitted on October 15th.

eeff3e46-dddd-48da-8d46-432f3c403fde-0
00:39:24.840 --> 00:39:31.945
When will the new rates go into effect
January 1 or some other time January 1,

eeff3e46-dddd-48da-8d46-432f3c403fde-1
00:39:31.945 --> 00:39:36.352
January 1,
When will all the MC OS be paying the

eeff3e46-dddd-48da-8d46-432f3c403fde-2
00:39:36.352 --> 00:39:40.040
enhanced rates they should be paying now?

3b28ab2c-7a89-42a0-b481-56be0c88ac50-0
00:39:41.080 --> 00:39:45.413
OK Is there a day of the month the
website we updated with the new payment

3b28ab2c-7a89-42a0-b481-56be0c88ac50-1
00:39:45.413 --> 00:39:49.977
information that is due be nice to get
notification of thing is due since this

3b28ab2c-7a89-42a0-b481-56be0c88ac50-2
00:39:49.977 --> 00:39:52.519
is the only method of receiving amount
due.

c26b9fa9-381e-4bf4-b45d-714e6f5d3154-0
00:39:53.160 --> 00:39:55.000
I agree with that if we Jim.

af1d638c-9a97-4cb3-abca-b41de99e29d0-0
00:39:55.000 --> 00:39:59.104
So what this question is saying is are
you going to send you know if there's a

af1d638c-9a97-4cb3-abca-b41de99e29d0-1
00:39:59.104 --> 00:40:03.000
well, I don't know if it's month,
it's probably not month, it's quarterly,

af1d638c-9a97-4cb3-abca-b41de99e29d0-2
00:40:03.000 --> 00:40:03.520
right Jim?

a099756e-696e-40a9-92bb-794f05e4699e-0
00:40:03.920 --> 00:40:04.280
Yes.

f383f624-99fb-4bec-b411-4d77e734fe24-0
00:40:04.760 --> 00:40:06.880
So, so is there a day of the quarter?

9e3371a6-eb4e-41b0-a3ca-c02da5014d15-0
00:40:08.000 --> 00:40:12.321
The question here is are we going to send
the file to to NCR,

9e3371a6-eb4e-41b0-a3ca-c02da5014d15-1
00:40:12.321 --> 00:40:15.040
you know on the same day every quarter?

59e88617-8e17-4763-bd35-6c7fc45e63cb-0
00:40:15.440 --> 00:40:17.624
Yeah,
our goal is to have it in there the very

59e88617-8e17-4763-bd35-6c7fc45e63cb-1
00:40:17.624 --> 00:40:20.320
the first day or the first business day
of every quarter.

ab1d72fd-8a7d-4816-aedf-bcbfcf41cfa2-0
00:40:20.320 --> 00:40:20.440
OK.

c5b50086-de74-46b0-8afd-c027ed0b0fa6-0
00:40:20.960 --> 00:40:23.200
So, OK, so that that's answers that.

33ad5e12-c50c-4a49-b946-53e755dd7587-0
00:40:24.600 --> 00:40:25.040
All right.

b4836b34-0075-4e3b-833e-9f43f99b875d-0
00:40:25.040 --> 00:40:27.040
So we're almost out of question.

3d533117-6e42-4319-bd09-73e0e6aef6f6-0
00:40:27.040 --> 00:40:28.120
So the first payment.

dc7d369c-1de6-4de7-ae8b-2eff9ad63ffa-0
00:40:30.120 --> 00:40:34.182
So the first payment will cover for all
2020 so far does only go back specific

dc7d369c-1de6-4de7-ae8b-2eff9ad63ffa-1
00:40:34.182 --> 00:40:34.440
date.

718bf5e9-6107-4810-8889-a4217ad5ec30-0
00:40:34.760 --> 00:40:39.011
I think we've covered that was just the
last quarter of 2019 in the first quarter

718bf5e9-6107-4810-8889-a4217ad5ec30-1
00:40:39.011 --> 00:40:40.360
of 2020, correct, correct.

ac48c45a-9d5d-475a-ae42-6d3c695031c8-0
00:40:41.120 --> 00:40:41.680
All right.

32a2cca0-0e40-4902-9a96-15f4b064958e-0
00:40:41.720 --> 00:40:44.760
Will there be a notification there is a
payment due at this point?

f970ebab-c1c6-4393-bf68-ce75b1f50585-0
00:40:44.760 --> 00:40:52.531
No and just got me sorry I'm going to
order so but I already asked it how often

f970ebab-c1c6-4393-bf68-ce75b1f50585-1
00:40:52.531 --> 00:40:57.000
are the payments due when you log in
monthly?

92fc88f8-7f64-4374-8c9f-97c5cc4c8b80-0
00:40:57.000 --> 00:41:02.243
Nope, Quarterly when making payment,
can you see the file with details of your

92fc88f8-7f64-4374-8c9f-97c5cc4c8b80-1
00:41:02.243 --> 00:41:03.040
information?

d3bb81ee-ddb2-41ef-8d5e-6dd745e27c7c-0
00:41:03.640 --> 00:41:04.960
I think we've already covered that.

f936396b-9c7a-4a81-8206-9ebeaceea852-0
00:41:05.040 --> 00:41:14.936
So that is the last question that I see
on here and that was that was about 11

f936396b-9c7a-4a81-8206-9ebeaceea852-1
00:41:14.936 --> 00:41:16.440
minutes ago.

14e9859f-c09d-4650-b1c8-8e38e0aaa815-0
00:41:16.440 --> 00:41:20.602
So if anybody has any more questions,
now is the time to get them in or if I

14e9859f-c09d-4650-b1c8-8e38e0aaa815-1
00:41:20.602 --> 00:41:23.360
didn't answer your question,
please send it again.

e30acf40-7fde-4867-a1b0-75584dbd8155-0
00:41:23.360 --> 00:41:26.803
I see a question in the oh,
now a bunch of now a bunch of them just

e30acf40-7fde-4867-a1b0-75584dbd8155-1
00:41:26.803 --> 00:41:28.120
popped up all of a sudden.

48d56838-6953-4293-9844-d5b6a8e2430c-0
00:41:28.120 --> 00:41:30.600
So I've got more hang on it.

e1fd3acc-9108-417a-8501-33c9ee9b30f3-0
00:41:31.120 --> 00:41:32.920
It took me just took a second to reload.

fea10c9b-3304-49b1-bd25-51fad07fbfb9-0
00:41:32.920 --> 00:41:35.360
So I've got got some more coming here.

89b1ad2b-7b78-4721-bd38-c986119fbde3-0
00:41:36.320 --> 00:41:36.720
Sorry.

90cd860a-6e5d-4166-a441-1c1de0f50643-0
00:41:38.920 --> 00:41:43.120
Yeah,
let me tell I've got I don't do you have

90cd860a-6e5d-4166-a441-1c1de0f50643-1
00:41:43.120 --> 00:41:44.640
the OK, go ahead.

db4d41ae-4c1b-4a38-8769-14ec22e307b6-0
00:41:44.640 --> 00:41:48.726
I can't tell if we're getting them both
in the HQ and A and the chat,

db4d41ae-4c1b-4a38-8769-14ec22e307b6-1
00:41:48.726 --> 00:41:51.120
but I am only looking in the in the chat.

5e707f14-de94-46dc-b198-0588af3d8eee-0
00:41:51.120 --> 00:41:56.498
So if there's stuff in the Q&A,
I'm not getting to it right now because I

5e707f14-de94-46dc-b198-0588af3d8eee-1
00:41:56.498 --> 00:41:58.360
can't look at both of them.

bfe3173f-a9d9-404e-8837-1ce650480a9d-0
00:41:59.120 --> 00:42:01.040
But we'll, we'll try it here at the end.

999f1a00-1133-4607-89cf-31a181bc31f6-0
00:42:01.800 --> 00:42:02.040
Yeah.

8fd1c4be-722d-4dc7-bbc4-05d57fd499b6-0
00:42:02.080 --> 00:42:05.508
If you want to monitor the Q&A,
go ahead,

8fd1c4be-722d-4dc7-bbc4-05d57fd499b6-1
00:42:05.508 --> 00:42:09.160
see how we'll be notified that a payment
is due.

d422d623-fa69-48fb-a784-667b9a7d33b4-0
00:42:09.160 --> 00:42:10.360
If there are no invoices sent.

02ee6fca-86a3-4dc4-b446-18f76b4c86a4-0
00:42:10.360 --> 00:42:12.040
Well,
it will be sent a paper notification.

cad0c057-ad9c-4dee-bd60-c9f00c9e3810-0
00:42:12.960 --> 00:42:13.720
We've covered that.

af9412e7-67a2-447e-bd4c-2cb2e8b6a210-0
00:42:13.720 --> 00:42:15.480
It's not a good answer,
but it's been answered.

5c5d0a7e-17cb-4347-b8e3-10dc742cd055-0
00:42:17.560 --> 00:42:22.400
OK, I got you covered, Laura.

c47fe3a2-0432-436e-abd5-517285b40324-0
00:42:24.840 --> 00:42:27.120
Tanya,
that's just more of a comment for me.

54d4d395-ceb0-4b16-9996-acbc1af74b04-0
00:42:27.440 --> 00:42:28.000
Thank you.

18649810-276a-4e59-bbd7-50fd360343c9-0
00:42:29.720 --> 00:42:31.840
Kenton, I'm with you.

c632fa7b-bca1-4cfe-9b1c-57ab5aecf518-0
00:42:31.880 --> 00:42:32.760
I'm working on that.

84e6afe3-c8e5-42fe-b688-2ba419dde043-0
00:42:33.840 --> 00:42:34.200
Dean.

848712ae-e168-4248-b812-210e906ea9d6-0
00:42:34.200 --> 00:42:35.120
Will there be a Dean?

b5feb3c7-f6d1-4b02-8b33-30a12104b877-0
00:42:35.120 --> 00:42:38.920
Will there be a yearly reconciliation
when annual cost reports are submitted?

748228aa-6189-4543-a890-45f4f33c6b2c-0
00:42:47.560 --> 00:42:53.280
I'm yeah,
I'm I think the answer to that is no.

46b2692d-8f8d-4115-94c1-39bd7943a8fa-0
00:42:53.280 --> 00:42:57.920
I'm not 100% sure I'm understanding the
question, but no.

af469d97-a80a-4bfb-b1af-a2cf5adb7c7b-0
00:43:00.680 --> 00:43:01.400
OK.

951e8adf-6625-4e15-b8e7-6b0fe2654ab0-0
00:43:04.600 --> 00:43:10.737
Our Ambus billing company told us us to
do cross report for the last fiscal year

951e8adf-6625-4e15-b8e7-6b0fe2654ab0-1
00:43:10.737 --> 00:43:12.480
is due by October 15th.

d84fc21b-5550-44b4-a12f-517be42db128-0
00:43:12.480 --> 00:43:16.974
Is this correct when we begin making
payments,

d84fc21b-5550-44b4-a12f-517be42db128-1
00:43:16.974 --> 00:43:22.520
I think to begin making payments is Jim
that was for you.

882a600b-d420-4568-bb6d-8f5213bb5093-0
00:43:22.920 --> 00:43:30.785
So everybody that wants to participate in
2021 needs to file a new cost report by

882a600b-d420-4568-bb6d-8f5213bb5093-1
00:43:30.785 --> 00:43:33.280
October 15th of this year.

d2b8b234-fba3-4ba2-8306-add1c3be538e-0
00:43:34.120 --> 00:43:38.517
That's both for even if you were
participating last year or this current

d2b8b234-fba3-4ba2-8306-add1c3be538e-1
00:43:38.517 --> 00:43:41.348
year,
if you're participating your every year,

d2b8b234-fba3-4ba2-8306-add1c3be538e-2
00:43:41.348 --> 00:43:44.240
you're going to have to file a new cost
report.

e7cc22f0-655c-4eed-b303-477ab926af46-0
00:43:45.200 --> 00:43:47.758
And again,
if you weren't participating last year,

e7cc22f0-655c-4eed-b303-477ab926af46-1
00:43:47.758 --> 00:43:51.120
you want to participate next year,
you need to file a cost report.

63858d2f-ab2f-4fd6-9b02-bac169401f9d-0
00:43:52.640 --> 00:43:58.341
All cost reports for anybody that wants
to participate in 2021 are due October

63858d2f-ab2f-4fd6-9b02-bac169401f9d-1
00:43:58.341 --> 00:43:59.640
15th of this year.

ea90ab49-a351-4269-b5f5-1c21d2a26f60-0
00:44:00.080 --> 00:44:03.753
If you are participating already,
you do not need to file a new

ea90ab49-a351-4269-b5f5-1c21d2a26f60-1
00:44:03.753 --> 00:44:05.360
intergovernmental agreement.

d20431a7-f1ff-4623-90dc-aa8d28a89a71-0
00:44:05.360 --> 00:44:07.040
That's just a one time thing.

a855a0dc-b174-4200-9243-5d7ff6281d01-0
00:44:07.800 --> 00:44:12.180
If you're new to the program,
besides the cost report,

a855a0dc-b174-4200-9243-5d7ff6281d01-1
00:44:12.180 --> 00:44:16.560
you also need to to sign the IGA and get
that in also.

9e9fe0fb-41c9-49c9-8925-a11a9b24a853-0
00:44:21.720 --> 00:44:22.280
OK.

379bb1ab-4b80-4ce7-81a5-296c7839571c-0
00:44:23.880 --> 00:44:26.280
Jim,
when will quarter 2 and quarter 3/20/20

379bb1ab-4b80-4ce7-81a5-296c7839571c-1
00:44:26.280 --> 00:44:26.920
be invoiced?

0965551e-1e35-4e57-a83b-b770e6ecee6b-0
00:44:29.080 --> 00:44:33.950
Quarter 2 will be invoiced in in about a
month where it depends on this,

0965551e-1e35-4e57-a83b-b770e6ecee6b-1
00:44:33.950 --> 00:44:38.487
what I talked about before,
we have a lot of adjustments to go back

0965551e-1e35-4e57-a83b-b770e6ecee6b-2
00:44:38.487 --> 00:44:43.690
to the beginning of the year on the MCO
claims and and pay an adjustment that

0965551e-1e35-4e57-a83b-b770e6ecee6b-3
00:44:43.690 --> 00:44:46.960
that raises those rates up to the correct
rates.

94190996-aaff-4ba4-bba1-303c387c2b16-0
00:44:47.600 --> 00:44:53.833
Once we know that's been paid,
we'll we'll invoice for those adjustments

94190996-aaff-4ba4-bba1-303c387c2b16-1
00:44:53.833 --> 00:44:59.553
and in the second quarter,
the third quarter is invoiced the first

94190996-aaff-4ba4-bba1-303c387c2b16-2
00:44:59.553 --> 00:45:00.919
quarter of 2021.

ec9b9d41-4391-482a-9809-782cf792b791-0
00:45:09.530 --> 00:45:12.050
All right,
I have to say I have sort of questions.

7498a8e1-abc1-42c9-9057-93fcc5d6527d-0
00:45:12.090 --> 00:45:17.530
OK, we did that one quarter two,
quarter three we just did.

8179f1eb-6f8a-4b51-a014-3a0e780b77c1-0
00:45:17.530 --> 00:45:18.810
So I kind of my spot again.

0d400eb5-e157-46bc-b994-d957736deee8-0
00:45:19.650 --> 00:45:22.567
Well,
we have to change our fee for services to

0d400eb5-e157-46bc-b994-d957736deee8-1
00:45:22.567 --> 00:45:24.330
match the cost per transport.

2753f56e-2b85-486a-a394-fbbe821dc909-0
00:45:30.360 --> 00:45:33.924
To be safe,
everybody should be sending charges that

2753f56e-2b85-486a-a394-fbbe821dc909-1
00:45:33.924 --> 00:45:35.000
equal your rate.

82005af6-a28c-4d4f-ba46-e9643f33b4d6-0
00:45:37.800 --> 00:45:38.480
We are.

7123d587-e0a9-490c-99c2-1cfd3b642e42-0
00:45:38.560 --> 00:45:41.200
It should be programmed to override your
charges.

be22af1e-0099-46dc-a71b-6e0deab933e8-0
00:45:41.200 --> 00:45:45.960
But on some of you,
that seems to not be working.

83b67145-2969-4980-b157-0a7b1472f1f9-0
00:45:45.960 --> 00:45:51.078
It is much,
much safer to send charges that equal or

83b67145-2969-4980-b157-0a7b1472f1f9-1
00:45:51.078 --> 00:45:52.720
exceed your rate.

5bbd9495-9c32-492f-a35f-ec701f3aa1d2-0
00:45:58.160 --> 00:46:02.329
OK, Tanya,
I don't like auditors either For the cost

5bbd9495-9c32-492f-a35f-ec701f3aa1d2-1
00:46:02.329 --> 00:46:06.420
report and Igas that were submitted
September 2020,

5bbd9495-9c32-492f-a35f-ec701f3aa1d2-2
00:46:06.420 --> 00:46:09.960
are we on the next wave of payments in
2021?

90622df0-614a-49e1-a4f0-ff60226e61a0-0
00:46:11.520 --> 00:46:12.400
That's the whole question.

f5990464-0593-4515-9587-4addc13a34f0-0
00:46:12.400 --> 00:46:13.800
I read it like there was more,
but there's not.

31696767-6232-45ee-aa14-85d123d2c0c0-0
00:46:15.400 --> 00:46:18.608
Yeah,
if if you've just submitted a cost report

31696767-6232-45ee-aa14-85d123d2c0c0-1
00:46:18.608 --> 00:46:20.480
that's for payments in 2021.

88264c03-03d8-4fcf-8304-da3952bb8d40-0
00:46:25.520 --> 00:46:27.940
OK,
how's this going to affect our third

88264c03-03d8-4fcf-8304-da3952bb8d40-1
00:46:27.940 --> 00:46:29.240
party billing company?

0627e2a2-47b7-42e0-9d93-ca754be53eec-0
00:46:29.240 --> 00:46:32.120
Are they going to bill us for collecting
100% of the Medicaid transport?

28e01473-b610-4c03-8341-e7ec9db209e7-0
00:46:34.040 --> 00:46:36.920
So yeah, this has come up before.

b6d2fc8b-0085-48a6-be25-1a0fbef91c9b-0
00:46:36.920 --> 00:46:43.833
To the extent that you have a contract
with a billing company where they collect

b6d2fc8b-0085-48a6-be25-1a0fbef91c9b-1
00:46:43.833 --> 00:46:48.612
their fee as some percentage of the rates
that you get,

b6d2fc8b-0085-48a6-be25-1a0fbef91c9b-2
00:46:48.612 --> 00:46:52.880
you should certainly renegotiate those
contracts.

bb4d9e1d-3203-425b-a35f-0df37776cbb6-0
00:46:52.880 --> 00:46:56.387
Because if,
and I have no idea what fees you might

bb4d9e1d-3203-425b-a35f-0df37776cbb6-1
00:46:56.387 --> 00:46:59.895
have been,
but let's say they got 5% of the of the

bb4d9e1d-3203-425b-a35f-0df37776cbb6-2
00:46:59.895 --> 00:47:04.160
fees collected and your rates are now
going to go up 10 fold.

b986c1e6-add3-4b94-9fcd-cfd4442a14f7-0
00:47:04.920 --> 00:47:10.120
You probably don't want to be paying them
10 times as much money for doing the

b986c1e6-add3-4b94-9fcd-cfd4442a14f7-1
00:47:10.120 --> 00:47:11.240
exact same thing.

dc0feb8a-aa08-4cd8-8e2c-cb517722e27d-0
00:47:11.240 --> 00:47:16.223
So if your fee with a billing company is
a percentage of the revenue,

dc0feb8a-aa08-4cd8-8e2c-cb517722e27d-1
00:47:16.223 --> 00:47:19.000
you should renegotiate those contracts.

7b26be11-05ab-48c9-a239-78ffa1706441-0
00:47:23.160 --> 00:47:23.400
OK.

ba75f327-b8fc-4d2c-89a4-5acc4ec60b2c-0
00:47:25.840 --> 00:47:32.320
Are they paying on managed care or just
fee for service eventually?

d6e2d74d-17a1-4b3c-a729-8025e59906fc-0
00:47:32.320 --> 00:47:36.200
The managed care companies have only
recently gotten this in.

16e8034f-a375-4310-bb9c-c956151da8c0-0
00:47:36.200 --> 00:47:42.585
I've been confirming with Naperville and
the city of Chicago that they've started

16e8034f-a375-4310-bb9c-c956151da8c0-1
00:47:42.585 --> 00:47:45.000
seeing payments from everybody.

4e360561-a43a-436b-8e8b-90ac07293c9c-0
00:47:45.000 --> 00:47:48.534
I'm not sure if I've confirmed county
care,

4e360561-a43a-436b-8e8b-90ac07293c9c-1
00:47:48.534 --> 00:47:54.480
but that those payments from some of the
MC OS only started in September.

52b19fb6-5601-48f9-818d-c439871bd88e-0
00:47:54.480 --> 00:48:00.028
But eventually yes,
all MC OS claims will be paid at the same

52b19fb6-5601-48f9-818d-c439871bd88e-1
00:48:00.028 --> 00:48:03.160
rate as the fee for service claims.

e3120c80-af9c-4df3-8da5-a6366d2fb559-0
00:48:09.000 --> 00:48:09.880
OK, back to my top.

895165d0-2dbf-4c6a-8315-45008443ec67-0
00:48:11.200 --> 00:48:13.480
Is there an approved preprint form?

2b3ac04b-79e7-4809-a8e7-f68f520f7f8f-0
00:48:13.800 --> 00:48:16.440
What is the federal authority for the MCO
payments?

534ad881-7734-47d0-a0a5-0ebb6b7165fb-0
00:48:18.360 --> 00:48:25.249
The state plan amendment who received
notification that the file has been

534ad881-7734-47d0-a0a5-0ebb6b7165fb-1
00:48:25.249 --> 00:48:28.880
loaded and payment is right now no one.

7ad5e8d5-114f-4a34-8d51-d4445e8bdd67-0
00:48:33.360 --> 00:48:36.662
What happened to the number provided by
the state doesn't match the Medicaid

7ad5e8d5-114f-4a34-8d51-d4445e8bdd67-1
00:48:36.662 --> 00:48:40.265
payment amounts that we actually received
by the that were actually received by the

7ad5e8d5-114f-4a34-8d51-d4445e8bdd67-2
00:48:40.265 --> 00:48:40.480
town.

284f9ba6-903c-493a-9f94-478300ab0967-0
00:48:44.200 --> 00:48:49.600
If you think there's a discrepancy,
you'll just have to contact us.

dfd1106f-fc60-451b-a238-8ff5da50c05b-0
00:48:49.600 --> 00:48:54.211
We'll we'll put AI think we'd use the
e-mail address that's out there for the

dfd1106f-fc60-451b-a238-8ff5da50c05b-1
00:48:54.211 --> 00:48:58.882
GEMT program that you all should have
because that's where you're sending your

dfd1106f-fc60-451b-a238-8ff5da50c05b-2
00:48:58.882 --> 00:49:01.720
cost reports and where you're sending
your IGA.

7c6b2684-fb0c-4068-b1c7-381b440b867b-0
00:49:01.720 --> 00:49:07.200
So if you think you have a discrepancy,
send us an e-mail at that e-mail address.

940b0d89-b0e6-494a-a98c-ffbc0539496a-0
00:49:09.560 --> 00:49:16.058
OK, Jim,
I don't know if we have an option this

940b0d89-b0e6-494a-a98c-ffbc0539496a-1
00:49:16.058 --> 00:49:16.600
way.

a76ed7ca-e368-4a22-8900-83b3e3d42330-0
00:49:16.600 --> 00:49:18.400
I mentioned it early in the call,
and I don't know.

fc8f07d8-a017-493d-a8df-1d459c5dc9b1-0
00:49:18.800 --> 00:49:22.640
Can they send a check instead of paying
electronically?

cea45c8d-efa3-472b-b465-f37ef1f2e031-0
00:49:31.810 --> 00:49:34.490
It is possible for us to get checks.

c4ef629c-29f4-4e8a-99e3-9c4a0774a790-0
00:49:34.490 --> 00:49:39.282
I would really have to talk to the
finance people about where they would

c4ef629c-29f4-4e8a-99e3-9c4a0774a790-1
00:49:39.282 --> 00:49:43.090
want checks sent and how they would want
them identified.

34ba3559-4378-4319-9ffd-3a126750fb5d-0
00:49:43.650 --> 00:49:44.410
Yeah, that's me.

6065714b-4757-455d-bbb5-b8e7886a4248-0
00:49:47.280 --> 00:49:47.440
Yeah.

90fe3ead-962d-4bdb-8c19-61596621e2b1-0
00:49:48.120 --> 00:49:49.320
Yes, we'll talk about that.

7a8051d2-114e-4209-b597-3eb467c6933e-0
00:49:50.680 --> 00:49:54.320
My, my thinking is that, yeah,
it's it's America.

c6d60b66-9f78-4b2b-ba3d-759cede44024-0
00:49:54.320 --> 00:49:54.800
It's a check.

8d561ac3-c3e9-43d1-8bbb-66fcf6e3bfae-0
00:49:54.800 --> 00:50:00.160
Of course we'll take a check so long as
the check doesn't bounce.

baebb155-c111-44b4-a4b6-8a0325a974f8-0
00:50:01.280 --> 00:50:03.625
That would be,
but that doesn't involve actually,

baebb155-c111-44b4-a4b6-8a0325a974f8-1
00:50:03.625 --> 00:50:06.393
you know what, the check check,
even if the check bounces,

baebb155-c111-44b4-a4b6-8a0325a974f8-2
00:50:06.393 --> 00:50:07.520
that doesn't affect NCR.

95f97de9-1a19-4632-8c59-a0ce719baff0-0
00:50:07.520 --> 00:50:10.720
So I won't get yelled at, Rebecca.

2bcc02bc-df88-4b58-9ef7-3be83f29533e-0
00:50:10.720 --> 00:50:13.800
So, yeah, we'll, we'll,
we'll figure out the way.

5782c0e1-bf5e-4b44-be97-c55a1cfb0534-0
00:50:15.720 --> 00:50:18.360
We'll figure out the way to to accept
checks.

2a08fa0b-0809-40e8-8b97-d894a3971e54-0
00:50:20.240 --> 00:50:22.000
Jim, we'll talk about that after the call.

f0adae1a-571e-4358-9fda-934602fc1e7b-0
00:50:22.720 --> 00:50:23.000
OK.

4761a690-00f4-4d63-b8c8-4729cae578c7-0
00:50:23.840 --> 00:50:24.880
All right.

9fe5e96a-2bf5-42df-bd8c-29e5d37a4da1-0
00:50:27.920 --> 00:50:31.681
Could a town request a file be sent if
they needed to allow them to match the

9fe5e96a-2bf5-42df-bd8c-29e5d37a4da1-1
00:50:31.681 --> 00:50:35.299
payments that HFS stated they paid
against what we show as received in our

9fe5e96a-2bf5-42df-bd8c-29e5d37a4da1-2
00:50:35.299 --> 00:50:37.565
system,
we'll be needing needed for accounting

9fe5e96a-2bf5-42df-bd8c-29e5d37a4da1-3
00:50:37.565 --> 00:50:38.000
purposes.

5c8efc0f-d759-4166-addd-69d712d10108-0
00:50:38.000 --> 00:50:41.800
So obviously if somebody wants to do a
reconciliation, yeah.

e7a56dd3-afe3-4cbc-830c-8b53317a7840-0
00:50:42.160 --> 00:50:45.631
So I'll,
I'll let me talk to Chief Bucknitus and

e7a56dd3-afe3-4cbc-830c-8b53317a7840-1
00:50:45.631 --> 00:50:48.040
figure out what we can do on that.

f0ae6574-b3f0-4d57-bd01-b77aaa535105-0
00:50:48.040 --> 00:50:51.121
Like I say,
that's going to be that claim by claim

f0ae6574-b3f0-4d57-bd01-b77aaa535105-1
00:50:51.121 --> 00:50:54.020
file,
which you're going to have to be securely

f0ae6574-b3f0-4d57-bd01-b77aaa535105-2
00:50:54.020 --> 00:50:56.800
transferred in a way that doesn't reveal
Phi.

a69c7d7f-433a-4561-8a47-e5b7bc7e97b2-0
00:50:56.800 --> 00:51:02.080
So that would be a,
some type of significant set up.

4482c8a3-8057-4672-afc4-24c9e806a818-0
00:51:04.440 --> 00:51:04.680
OK.

62ccb8dc-b14c-4ca1-9f82-f245000d205a-0
00:51:05.280 --> 00:51:08.560
I'm not sure if this next one is a
question or a statement.

29199d2c-2fbf-4f80-8f5d-6527d6971c15-0
00:51:09.680 --> 00:51:15.116
All the MC OS are not paying the GMT rate
and on a call Monday it was found that

29199d2c-2fbf-4f80-8f5d-6527d6971c15-1
00:51:15.116 --> 00:51:20.417
they were provided different rates when
what was then what was on the provider

29199d2c-2fbf-4f80-8f5d-6527d6971c15-2
00:51:20.417 --> 00:51:21.760
rate sheet from HFS.

712886cb-7d4f-4e58-8914-bddd9f5da645-0
00:51:24.880 --> 00:51:30.147
So we've, we've given them files,
I am aware that they've only recently

712886cb-7d4f-4e58-8914-bddd9f5da645-1
00:51:30.147 --> 00:51:33.806
started paying and we've given them files
of the,

712886cb-7d4f-4e58-8914-bddd9f5da645-2
00:51:33.806 --> 00:51:36.440
of the rates that we've established.

0d216428-c234-4789-adf7-3dc6103065e9-0
00:51:37.720 --> 00:51:41.880
We have found a few mistakes in our rates.

5e34d213-3cc7-4573-a097-c95f635cec1a-0
00:51:41.880 --> 00:51:45.013
But I mean,
and when I say that we're talking out of

5e34d213-3cc7-4573-a097-c95f635cec1a-1
00:51:45.013 --> 00:51:48.680
a couple 100 departments,
maybe 7 or something, I don't know.

cb175585-ce13-4e99-8b5d-c922e5e2bad0-0
00:51:48.920 --> 00:51:53.720
But we've,
we've sent corrected rates for a few

cb175585-ce13-4e99-8b5d-c922e5e2bad0-1
00:51:53.720 --> 00:51:56.520
plans for a few departments.

8c966448-1c37-47ef-9c01-6864565ae4e1-0
00:51:57.440 --> 00:52:00.960
OK, that has questions for me.

bbbbdb78-5871-43be-ab2c-329fdc2bae66-0
00:52:01.760 --> 00:52:05.000
Is the presentation going to be repeated
or emailed to the participants?

69ef36a3-0d4b-407c-98e7-71b1bef428f5-0
00:52:06.480 --> 00:52:10.920
Not going to be repeated if I can figure
out how to e-mail it.

9191ff29-0eb8-4058-b133-8e8c225554c8-0
00:52:10.920 --> 00:52:17.400
We are recording this and my plan is to
just say e-mail this to everyone.

3d024898-d437-4b6c-a916-f6bca243d8b9-0
00:52:17.920 --> 00:52:22.264
I plan to do that because I know
everyone's going to want to, you know,

3d024898-d437-4b6c-a916-f6bca243d8b9-1
00:52:22.264 --> 00:52:25.160
listen to and watch this hour long thing
again.

e52948ef-0ec6-4318-ad98-46fbdcf4573d-0
00:52:25.840 --> 00:52:29.545
It'll really Jack the ratings up for
Rebecca and I so but but I will,

e52948ef-0ec6-4318-ad98-46fbdcf4573d-1
00:52:29.545 --> 00:52:31.240
I will attempt to do that again.

cda702ef-f0ee-427c-a73a-b4203ae871e8-0
00:52:31.240 --> 00:52:32.640
I'm this software.

ff895089-5c7e-4f36-b91d-ab4236e721ed-0
00:52:32.640 --> 00:52:35.087
Yeah, Joe,
I think we can post it on the website so

ff895089-5c7e-4f36-b91d-ab4236e721ed-1
00:52:35.087 --> 00:52:35.840
they can get it.

1c6c86a8-9cca-4d88-b9d9-bc56897fd6e4-0
00:52:36.040 --> 00:52:37.080
OK, great.

7381dd27-d650-4f6c-a154-5f46a2c318ec-0
00:52:37.320 --> 00:52:40.400
So, OK,
I like how the questions all come

7381dd27-d650-4f6c-a154-5f46a2c318ec-1
00:52:40.400 --> 00:52:42.160
together, same question.

f0cb00f9-720c-45fa-b301-94a88151ae93-0
00:52:42.160 --> 00:52:43.240
Next question is the same thing.

540b8f99-6139-4978-95ca-99e5d1aec617-0
00:52:43.240 --> 00:52:45.440
Will the recording be available for
download, reviewable later?

1adea12d-d216-430c-8dd0-db9d28213852-0
00:52:47.000 --> 00:52:50.803
OK,
Will will this presentation be available

1adea12d-d216-430c-8dd0-db9d28213852-1
00:52:50.803 --> 00:52:51.480
offline?

4bd33079-7e1c-401a-ae0e-fa54190b7757-0
00:52:51.480 --> 00:52:52.680
Those weren't able to attend.

6733d66f-620d-44c3-9620-478ab1e25b2f-0
00:52:52.680 --> 00:52:53.960
I like that three in a row.

f2db30ff-f762-4cb9-aa2f-1adbc81058d2-0
00:52:55.320 --> 00:52:59.257
If we are new to the program,
will we have to raise our fees for

f2db30ff-f762-4cb9-aa2f-1adbc81058d2-1
00:52:59.257 --> 00:53:03.800
service to match the cost report cost,
the cost report cost per transport?

0676cb67-6736-4b98-82fa-2565dd561199-0
00:53:04.560 --> 00:53:06.080
I think you've already answered that Jim.

a09f65f9-bcc8-421a-a288-d7b8cd3d584b-0
00:53:06.080 --> 00:53:10.784
But I'll let you like I say in the fee
for service system,

a09f65f9-bcc8-421a-a288-d7b8cd3d584b-1
00:53:10.784 --> 00:53:17.562
we are programming it to override charges,
but that is something that doesn't always

a09f65f9-bcc8-421a-a288-d7b8cd3d584b-2
00:53:17.562 --> 00:53:18.360
work well.

ec684af0-ef5a-4d2b-804f-e9fc4901f21a-0
00:53:18.360 --> 00:53:23.390
So you are much better off billing us
charges that are at least equal to the

ec684af0-ef5a-4d2b-804f-e9fc4901f21a-1
00:53:23.390 --> 00:53:24.240
rate you got.

f3b9100b-2970-4f06-ab3b-3ec127bee552-0
00:53:28.640 --> 00:53:36.480
OK again I don't understand should our
rate equal our cost report or not?

23dfe5d2-0b73-4e3b-b36c-14b5773e5119-0
00:53:39.800 --> 00:53:40.440
Read that again.

71be5057-a4f9-4c7c-8a04-141887303571-0
00:53:41.200 --> 00:53:44.200
They didn't understand should the rate
equal their cost report or not.

92db16c7-26e6-4b28-92ca-f4a9c42a1f81-0
00:53:45.400 --> 00:53:45.800
Yes.

cd929721-6901-44bb-8855-22f5135e255c-0
00:53:47.000 --> 00:53:53.104
OK MCO is like a lion eye care paying
anything and it has been a nightmare to

cd929721-6901-44bb-8855-22f5135e255c-1
00:53:53.104 --> 00:53:54.200
get them paid.

bae13b83-4af2-4e5c-a6dc-41f9e95a4040-0
00:53:54.200 --> 00:53:57.320
Or or I assume maybe it means not paying
anything.

2b066c94-8a75-40e2-b7a6-b0855afaec49-0
00:53:57.320 --> 00:54:00.920
It's just as are paying anything and it's
been a nightmare to get them paid.

88006dd8-023c-4e8a-a3e2-d0e6320bc3dc-0
00:54:01.400 --> 00:54:02.480
Will this help improve that?

a6fe5a1d-1bc0-4764-94d9-faba465aff65-0
00:54:02.520 --> 00:54:04.160
OK, MC OS are not are paying.

504b16cd-7a83-49df-8228-57f96c6e5946-0
00:54:04.200 --> 00:54:06.040
Yeah, a line I care.

1f86eadc-cac6-49f4-a7b1-2e8913286368-0
00:54:06.720 --> 00:54:07.280
Will this help?

e2feafe9-2a64-4430-ba75-dd3af73f89a5-0
00:54:08.360 --> 00:54:10.080
I may have not have fully understood that
question.

c71c7e09-b9b7-475d-9cb1-5d0e90122319-0
00:54:10.080 --> 00:54:13.525
MC OS like a line I care are paying
anything and it's been a a nightmare to

c71c7e09-b9b7-475d-9cb1-5d0e90122319-1
00:54:13.525 --> 00:54:14.160
get them paid.

733cf890-2eef-44ab-aeb3-14ee48bde976-0
00:54:14.360 --> 00:54:15.760
Will this help improve that?

299849f9-6826-4c06-8247-03b55970e4df-0
00:54:17.320 --> 00:54:18.960
That's what we're talking about today.

33451f73-299d-4eb1-a2e8-c7ec5a3a6b5e-0
00:54:18.960 --> 00:54:24.280
Is is as far as this jet base system has
nothing to do with the MC OS paying right.

6fadef84-48be-486f-9527-26266f62d6bf-0
00:54:24.280 --> 00:54:25.720
I didn't think this had anything to do
with that.

4bfb4aa0-6591-48fb-af39-9e322a0cd4a6-0
00:54:25.760 --> 00:54:26.120
OK.

7cf19cb3-8c94-4fe4-879b-efaa01e6436e-0
00:54:27.720 --> 00:54:32.904
We're making our first payment in October
and we've been receiving increase rate

7cf19cb3-8c94-4fe4-879b-efaa01e6436e-1
00:54:32.904 --> 00:54:33.800
since January.

d38f1969-e039-4cd1-8b50-ab76b17c7db2-0
00:54:33.800 --> 00:54:35.880
Our cross report reflects lower than last
year.

db8228c3-e56a-4ede-99f0-2b4e9b515d83-0
00:54:36.160 --> 00:54:40.800
Will there be any adjustments or will
this just stabilize next year, next year?

f389b185-1b8f-45ac-a189-bebe5de6ee21-0
00:54:41.600 --> 00:54:41.920
OK.

b8edf029-8956-486a-8d37-0af0853071b2-0
00:54:43.080 --> 00:54:44.120
Oh, not paying anything.

0b0b86f6-f8a4-4a09-b4c9-6d6d766afeaa-0
00:54:44.120 --> 00:54:44.520
Thank you.

8040a36e-ee8a-4cdc-8a00-d91b8a2091b2-0
00:54:45.760 --> 00:54:46.480
I'm going in order.

19b42d5a-b916-48ac-86c6-119713d765bc-0
00:54:46.760 --> 00:54:47.200
All right.

6f8b282e-d97d-4366-be4c-d1c512ca496d-0
00:54:49.640 --> 00:54:53.985
Our current rates are not 100% of the
GEMT allowable cost on the current rate

6f8b282e-d97d-4366-be4c-d1c512ca496d-1
00:54:53.985 --> 00:54:54.320
sheet.

f9b972ef-ac7b-4555-a9b3-dc4f6abbc099-0
00:54:54.960 --> 00:54:57.504
We charge according according to our rate
sheet,

f9b972ef-ac7b-4555-a9b3-dc4f6abbc099-1
00:54:57.504 --> 00:55:01.400
however we have been reimbursed the GMT
amount approved on the rate sheet.

712e5254-e4f1-45e3-8a8f-7d9b44c90516-0
00:55:01.800 --> 00:55:09.440
Please clarify,
I'm sorry I didn't follow that there.

32bef978-9341-4e2e-8473-5829640249f6-0
00:55:09.440 --> 00:55:14.268
Our current rates are not 100% of the
GEMT allowable cost on the current rate

32bef978-9341-4e2e-8473-5829640249f6-1
00:55:14.268 --> 00:55:14.640
sheet.

4fa7e683-2be9-4c09-9597-6a12279d0d06-0
00:55:15.840 --> 00:55:17.880
We charge according to our rate sheet.

665d8f2a-3740-4126-b212-af152f903b71-0
00:55:18.000 --> 00:55:20.688
However,
we have been reimbursed the GMT amount

665d8f2a-3740-4126-b212-af152f903b71-1
00:55:20.688 --> 00:55:22.200
approved on the rate sheet.

9ec6ebe1-c361-432d-86a9-8aca08356c16-0
00:55:24.520 --> 00:55:26.760
I yeah, I don't, I don't understand that.

43238e74-66da-415a-8e71-6f512ddf7e24-0
00:55:26.760 --> 00:55:29.677
Maybe Kenton,
if you could maybe clarify the question

43238e74-66da-415a-8e71-6f512ddf7e24-1
00:55:29.677 --> 00:55:30.920
so Jim could answer it.

b0892335-a952-450c-9b5c-7134479820dc-0
00:55:32.160 --> 00:55:35.160
We'll we'll pick it up here in the end
here.

871a0d20-a36e-4a55-8f0b-10757c5fb1e3-0
00:55:36.720 --> 00:55:37.360
OK.

2026301f-cac0-41f3-8a93-2c77e2e5fecd-0
00:55:38.920 --> 00:55:41.400
Our cost report number is much higher
than what we bill.

8ff35a00-cc5f-4659-8fec-deaf8b753e8d-0
00:55:42.560 --> 00:55:46.120
We built about 1900 compared to billing
1000.

c3c104e7-09e4-477f-9b56-a8b524528159-0
00:55:46.360 --> 00:55:49.520
Anything special we need to do with
completing the 2021 cost report?

34e1ede1-5b87-4d21-8ca9-3d73f602a51b-0
00:55:55.040 --> 00:55:59.344
I'm not a cost report expert, but I,
I don't think what you're charging has

34e1ede1-5b87-4d21-8ca9-3d73f602a51b-1
00:55:59.344 --> 00:56:01.440
anything to do with your cost report.

4542354c-b208-4c80-bc32-5756dc50c2e8-0
00:56:09.320 --> 00:56:16.807
OK, comment just said we could,
you could use voucher numbers to avoid

4542354c-b208-4c80-bc32-5756dc50c2e8-1
00:56:16.807 --> 00:56:18.600
Phi transmission.

5d2e7d95-7b9c-4c97-9f54-cbfdbdf2ebb2-0
00:56:19.880 --> 00:56:23.560
Each agency can correlate those to the
payments That's on.

e46a34d4-df99-4b3c-b844-0c0ca7f3893f-0
00:56:23.640 --> 00:56:28.000
That's a follow up to I think, you know,
are you going to send us something?

7594d232-9ab0-4e8f-bc2d-eebafc54c861-0
00:56:28.000 --> 00:56:31.320
Yeah, we're allowed to send checks.

07d01ad2-12a8-4209-b88e-5f16f3bf730d-0
00:56:31.320 --> 00:56:33.920
Do we necessarily make an account on this
HFS site?

a4ddf781-6f56-40d7-9d3e-e0fcb9a31fd5-0
00:56:33.920 --> 00:56:35.000
No, you do not.

4234afed-d2d8-493e-b217-ca59789fa0a9-0
00:56:35.000 --> 00:56:37.520
Also, if we can send checks,
how we know how much to send?

ea11a255-1757-4094-8e61-fe768bc72acb-0
00:56:37.520 --> 00:56:39.360
That's parts we got to iron out.

3fd35a77-58fa-4049-a21a-f3cfd31d6d17-0
00:56:39.560 --> 00:56:45.276
So I don't don't know those answers right
now, but I will work towards, you know,

3fd35a77-58fa-4049-a21a-f3cfd31d6d17-1
00:56:45.276 --> 00:56:46.880
getting that to happen.

f587793a-3b2c-4d39-8b6e-4c4365242b18-0
00:56:48.720 --> 00:56:49.920
Brady is not happy.

aca6fd0b-803c-4f65-bf2f-d5469c5e4d9e-0
00:56:49.920 --> 00:56:54.280
And then that's Brady.

4115dbf0-4340-4188-9d56-6f3030659060-0
00:56:54.280 --> 00:56:59.566
I'll let you Brady,
I'll let you contact Jim and and discuss

4115dbf0-4340-4188-9d56-6f3030659060-1
00:56:59.566 --> 00:57:01.040
that on your own.

7ba9831b-7d86-459a-bbc7-d22849608e28-0
00:57:03.640 --> 00:57:09.741
And then let me,
let me just let me also say here on the

7ba9831b-7d86-459a-bbc7-d22849608e28-1
00:57:09.741 --> 00:57:15.842
Igas that everybody has filled out or
needs to fill out,

7ba9831b-7d86-459a-bbc7-d22849608e28-2
00:57:15.842 --> 00:57:24.191
there is a place in the middle of the IGA
where you need to fill in an e-mail

7ba9831b-7d86-459a-bbc7-d22849608e28-3
00:57:24.191 --> 00:57:26.760
address for all notices.

5d9ff116-4e4c-4066-9db7-0e5f8dfe14b2-0
00:57:26.760 --> 00:57:30.684
So you know,
so we've had all these questions about

5d9ff116-4e4c-4066-9db7-0e5f8dfe14b2-1
00:57:30.684 --> 00:57:34.080
can we send invoices or files or
everything.

e9e64d86-628c-406e-b65c-d0595d387856-0
00:57:36.080 --> 00:57:41.200
It is critical that we get that e-mail
address that you want for notices.

316d4fd8-7280-45cf-aa18-469983922f48-0
00:57:41.200 --> 00:57:44.671
We've,
we've had trouble tracking down a handful

316d4fd8-7280-45cf-aa18-469983922f48-1
00:57:44.671 --> 00:57:49.560
of apartment departments because they
left the e-mail address blank.

c6a23187-db3f-4276-91e7-a2a7d0895dc1-0
00:57:49.560 --> 00:57:55.129
So for all of these questions about
getting information, if,

c6a23187-db3f-4276-91e7-a2a7d0895dc1-1
00:57:55.129 --> 00:58:02.800
if you did not give us an e-mail address,
look, look at your IGA that you got back.

7c1c925b-0395-436d-ae2e-00a1b00e19e7-0
00:58:02.800 --> 00:58:05.760
And if there's no e-mail address,
you need to contact us and get US1.

4ab1875f-9675-4b40-a4a4-46b33c37dd99-0
00:58:05.760 --> 00:58:08.891
And for those of you filling it out for
the first time,

4ab1875f-9675-4b40-a4a4-46b33c37dd99-1
00:58:08.891 --> 00:58:11.520
do not fail to put an e-mail address in
there.

5338cda0-3e4c-42a9-9839-620474911a91-0
00:58:15.080 --> 00:58:15.680
Follow up on that.

5443460c-bf5e-4160-91d4-ffd67d51a170-0
00:58:15.680 --> 00:58:17.920
What if they've included more than one
e-mail address?

1a625bda-c1b4-4fdc-9d2a-154528ec17aa-0
00:58:19.400 --> 00:58:20.480
Which one do you use?

b810884d-61f6-405e-9868-5a55c785fb4b-0
00:58:25.080 --> 00:58:25.640
I don't know.

254cd172-ff70-45cf-a6cb-8751fab86c32-0
00:58:25.640 --> 00:58:26.920
We may send stuff to both.

a0a54710-89ef-4b17-885a-d43fcb41cd13-0
00:58:28.120 --> 00:58:28.400
OK.

598c912b-82cb-4d18-8724-c5ccddfe40a3-0
00:58:29.600 --> 00:58:30.000
All right.

86bf4b6a-3034-4a0b-ba39-846d7260927e-0
00:58:30.000 --> 00:58:32.760
I think I went out of order here,
but I'm trying to capture everything.

12af3916-53af-4ece-82aa-9bfb59f174ba-0
00:58:35.840 --> 00:58:37.840
What website will the presentation be
added to?

8d600a42-49a8-42ea-9aa3-b754e1cac07b-0
00:58:37.840 --> 00:58:40.120
Will receive an e-mail advising us when
it's available.

1d51cd6f-5d99-47f4-ba57-16454ed5441e-0
00:58:40.120 --> 00:58:41.640
Jim, that's where you said you'd post it.

b39c6d30-60a4-475a-a94d-3e2df693b60e-0
00:58:42.440 --> 00:58:42.720
Yeah.

8a9778df-e343-45d0-a364-ecb84f60b62b-0
00:58:44.720 --> 00:58:50.160
So what website will you post it to and
how will they know it's posted?

1f8a0716-4255-49da-87cc-18c2cfb80bc8-0
00:58:50.960 --> 00:58:53.320
So it'll go to our website.

b246bb8a-1be8-471a-835f-8780481a7f03-0
00:58:53.560 --> 00:58:59.970
And the same way all of our notices work,
if you've signed up for provider notices,

b246bb8a-1be8-471a-835f-8780481a7f03-1
00:58:59.970 --> 00:59:04.320
you'll get an e-mail whenever we post a
provider notice.

068e7bbe-1cda-4930-b95e-f0890ad90d8d-0
00:59:04.320 --> 00:59:07.382
You know,
some people sign up to get all notices

068e7bbe-1cda-4930-b95e-f0890ad90d8d-1
00:59:07.382 --> 00:59:12.320
that I assume most of you probably sign
up only to get transportation notices.

bdec387c-64a0-44cd-865d-43eb5546588b-0
00:59:13.400 --> 00:59:18.124
But but if you've signed up,
you get an e-mail every time we post a

bdec387c-64a0-44cd-865d-43eb5546588b-1
00:59:18.124 --> 00:59:20.000
new transportation notices.

ad4269eb-815e-4b32-95b9-95407674f0e7-0
00:59:20.000 --> 00:59:25.879
And just like the the the notice that
told you about this webinar,

ad4269eb-815e-4b32-95b9-95407674f0e7-1
00:59:25.879 --> 00:59:28.600
it'll be posted just like that.

2f08126c-e5d6-4a4e-9a27-304889e4543e-0
00:59:32.360 --> 00:59:34.840
OK, thank you, Don.

bab59a14-91bc-4e05-8320-c4896f2e6bf2-0
00:59:35.840 --> 00:59:36.000
OK.

b416bf8f-9706-4fe5-95ff-b44c2719e7dd-0
00:59:36.000 --> 00:59:38.640
We got a clarification from Kenton here
on that one.

fa7b7d7f-2311-47ca-befc-506e8e845127-0
00:59:38.640 --> 00:59:39.840
We didn't understand earlier.

02582b70-22ea-4566-bb3b-5b8f34c765d9-0
00:59:40.760 --> 00:59:46.490
Our current fee for service set by the
county board is below the GEMT allowable

02582b70-22ea-4566-bb3b-5b8f34c765d9-1
00:59:46.490 --> 00:59:46.920
rates.

2ef7271f-3d61-4f3e-9300-710d2b5cc3c0-0
00:59:48.080 --> 00:59:50.120
We understand that Jim recommends we fix
that.

b2b5b5ff-5d6b-4529-b689-365f3e93813b-0
00:59:50.400 --> 00:59:53.921
However, in the meantime,
should we build the GEMT approved amount

b2b5b5ff-5d6b-4529-b689-365f3e93813b-1
00:59:53.921 --> 00:59:56.760
or the amount set by our fee schedule
which is lower?

6981888f-9292-4082-94de-96896dba0278-0
01:00:00.920 --> 01:00:04.502
I think that is a question for your
attorneys,

6981888f-9292-4082-94de-96896dba0278-1
01:00:04.502 --> 01:00:09.000
whether in billing Medicaid they would
advise you to bill.

410943b8-70a6-4da5-ae7f-0205a1382cdb-0
01:00:09.760 --> 01:00:15.502
The full rate or not that there's I think
there may be legal implications in there

410943b8-70a6-4da5-ae7f-0205a1382cdb-1
01:00:15.502 --> 01:00:21.036
that if you if you bill more than what
your fee schedule published is that they

410943b8-70a6-4da5-ae7f-0205a1382cdb-2
01:00:21.036 --> 01:00:23.320
may have a problem, they may not.

39e7a0cf-0bfa-48dd-b4a0-2fc75074bb8d-0
01:00:23.320 --> 01:00:26.400
That's really a question for your
attorneys.

5e8efbe5-b0f0-47a5-bf8b-fbe68c87aeb4-0
01:00:29.280 --> 01:00:34.145
OK,
how do you update an e-mail address for

5e8efbe5-b0f0-47a5-bf8b-fbe68c87aeb4-1
01:00:34.145 --> 01:00:42.106
an IGA already submitted send,
send an e-mail with a new e-mail address

5e8efbe5-b0f0-47a5-bf8b-fbe68c87aeb4-2
01:00:42.106 --> 01:00:44.760
to the the GEMT website.

8237cad2-6a13-4df9-9192-9f8b442cb49f-0
01:00:45.360 --> 01:00:48.372
I mean,
what e-mail address that's out there,

8237cad2-6a13-4df9-9192-9f8b442cb49f-1
01:00:48.372 --> 01:00:51.320
which I'll look up and give you in a
second.

54a4eeff-9b19-44b9-8348-de62a710cffe-0
01:00:52.320 --> 01:00:57.104
OK,
Is the SPA under 1932 a authority being

54a4eeff-9b19-44b9-8348-de62a710cffe-1
01:00:57.104 --> 01:01:00.040
used for this GEMT program?

00f1e7e2-0939-4cd0-a172-e0e673a9080e-0
01:01:00.040 --> 01:01:02.840
If no,
what type of SPA authority is being used?

82e473ae-634a-427e-a9d6-1ac28dbeb546-0
01:01:06.000 --> 01:01:09.736
It's a state plan amendment and I don't
know who's asking about it,

82e473ae-634a-427e-a9d6-1ac28dbeb546-1
01:01:09.736 --> 01:01:11.440
but that's my worry, not yours.

f2d176af-645b-4c5b-b273-6064ad18394d-0
01:01:13.040 --> 01:01:19.560
OK, somebody's Holly's posted the the,
the link to the website.

822e388a-ff70-4664-8142-004a736d4574-0
01:01:19.560 --> 01:01:21.440
Jim's talking about the provider notices.

4c8f3a8b-f080-4bcf-b5b6-704e1f682bd6-0
01:01:23.120 --> 01:01:26.280
And then Laura,
that's the last one I got here.

b02bd3bf-147b-4f13-b406-d49cd147f393-0
01:01:26.280 --> 01:01:27.440
Is that, is there a question?

43d67c96-fd8d-4ef8-97aa-887b42eaa1ed-0
01:01:30.160 --> 01:01:30.760
Let me see.

1598de0d-638a-4a67-8552-8d8219112a27-0
01:01:30.760 --> 01:01:33.900
I'm not sure what the follow up is there,
but I got a question here,

1598de0d-638a-4a67-8552-8d8219112a27-1
01:01:33.900 --> 01:01:34.720
so I'll put it in.

6a70bc82-1fc3-4742-900d-d4b9ac7ae515-0
01:01:34.720 --> 01:01:36.000
I'm adding it to my list.

c76d4c49-cdb7-40f4-9773-8f18e8f98b0d-0
01:01:37.800 --> 01:01:41.262
You need to revise your EMS billing rates
via an ordinance before increasing your

c76d4c49-cdb7-40f4-9773-8f18e8f98b0d-1
01:01:41.262 --> 01:01:41.600
charges.

3f2116a0-ddfd-45e3-8c97-df60dbaff1f2-0
01:01:41.600 --> 01:01:43.920
So that's just a comment I think or an
answer.

7fc23d1b-8214-4a3d-91cc-fef8d0dd1308-0
01:01:44.440 --> 01:01:49.760
So all right,
I am not seeing any more questions.

7e3ac239-ef8b-4b61-972f-f6b6394e35cb-0
01:01:50.960 --> 01:01:54.920
If I didn't cover your question,
please send it again.

66411362-d86a-42a8-bafe-186e3a611006-0
01:01:55.400 --> 01:01:56.440
I'll stick around for a while.

38920d01-2e6a-4579-8306-05a8b8d2b485-0
01:01:57.360 --> 01:02:01.009
As I may have mentioned earlier if you
didn't hear it,

38920d01-2e6a-4579-8306-05a8b8d2b485-1
01:02:01.009 --> 01:02:03.000
my name is Joe Maggio MAGGIOI.

e27855fa-b3ea-4573-b5e5-a095d0e3ad62-0
01:02:03.000 --> 01:02:06.700
Work for the Illinois Department
Healthcare and County Services in the

e27855fa-b3ea-4573-b5e5-a095d0e3ad62-1
01:02:06.700 --> 01:02:08.160
Bureau of Fiscal Operations.

cbc3b6b0-6351-458d-af55-1f660fa491d8-0
01:02:09.240 --> 01:02:14.920
My my role is is making sure the payments
get deposited and posted.

2ff2fb46-8b10-4894-afee-450d6428d9e1-0
01:02:16.120 --> 01:02:22.170
I don't have any any say or any any
knowledge on how the program works or why

2ff2fb46-8b10-4894-afee-450d6428d9e1-1
01:02:22.170 --> 01:02:23.800
you owe what you owe.

6e619694-59eb-46eb-bfef-e596fce7c02b-0
01:02:24.120 --> 01:02:28.535
But if there are any issues with the
payment being made or being applied I

6e619694-59eb-46eb-bfef-e596fce7c02b-1
01:02:28.535 --> 01:02:30.360
would be the person to contact.

3656c7e7-1fad-4e6a-9962-128fa179277c-0
01:02:31.000 --> 01:02:39.840
My e-mail address is joejoe.
maggiomaggio@illinois.gov.

877a4b9d-471a-4cc0-b668-ae254ef9c967-0
01:02:40.000 --> 01:02:42.994
So if you guys have any questions about
the payments,

877a4b9d-471a-4cc0-b668-ae254ef9c967-1
01:02:42.994 --> 01:02:45.600
feel free to send them to me anytime you
want.

3327ba92-df8b-4700-8f02-8dbdb5b8ae90-0
01:02:46.560 --> 01:02:53.048
And here Joe,
let me the the GEMT e-mail address

3327ba92-df8b-4700-8f02-8dbdb5b8ae90-1
01:02:53.048 --> 01:02:58.080
ivetalkedaboutishfs.gemt@illinois.gov.

c4e89565-49a5-4628-95af-bf27f38ce233-0
01:03:00.120 --> 01:03:00.440
OK.

461f3a92-2253-44fd-8764-b3ccc3876234-0
01:03:00.440 --> 01:03:02.360
And that's the question that just got
asked.

58efb2e8-7ce9-4ab2-be73-536531e0f509-0
01:03:02.760 --> 01:03:04.600
And then a lot of the question we got.

602f21a9-5038-4864-bdfa-0e13c3c8a76b-0
01:03:04.600 --> 01:03:08.123
Who can I contact for clarification on
the cost report,

602f21a9-5038-4864-bdfa-0e13c3c8a76b-1
01:03:08.123 --> 01:03:10.640
cost per transport and fees for service?

5dee3a06-4ea0-4c21-8510-fa3609af304a-0
01:03:12.200 --> 01:03:15.439
So questions,
questions on the cost report,

5dee3a06-4ea0-4c21-8510-fa3609af304a-1
01:03:15.439 --> 01:03:19.120
go ahead and send to that HFSGEMT e-mail
address.

0101a2d6-01ea-41de-ac7c-d1322ad5bebe-0
01:03:19.240 --> 01:03:23.040
You'll get an answer from Randy Holscoter.

1df36797-c69b-4bb6-91e7-c94ddf55c796-0
01:03:24.200 --> 01:03:27.834
OK,
Randy just works right down the hall for

1df36797-c69b-4bb6-91e7-c94ddf55c796-1
01:03:27.834 --> 01:03:28.400
me too.

aceedae1-940a-4bd4-a383-c9b969c5eafe-0
01:03:28.400 --> 01:03:29.960
So he's a good guy.

c69e1364-6030-448c-9c57-deb6bc3a5909-0
01:03:32.360 --> 01:03:34.280
All right, got another one here.

da319bc0-35cf-4198-a77a-74726b1d88cf-0
01:03:34.720 --> 01:03:36.560
Jim mentioned that we may have signed up
for notices.

218b0b25-d52b-4ff0-b55d-2cfb9c99610e-0
01:03:36.560 --> 01:03:40.312
That's how we heard about the webinar,
but I heard about it from a third party,

218b0b25-d52b-4ff0-b55d-2cfb9c99610e-1
01:03:40.312 --> 01:03:41.720
our ambulance billing company.

f68a3055-03d4-4205-8476-18caf3d1ce44-0
01:03:42.000 --> 01:03:43.800
Where can we sign up for more info?

8018aaa8-1bf8-41ec-82c7-c7b22baee474-0
01:03:44.320 --> 01:03:45.920
Is that the website you just mentioned?

b509f36e-c06e-4597-b7da-18495960fd44-0
01:03:47.120 --> 01:03:52.520
Yeah, if you go to the HFS website,
I believe there's a way under provider

b509f36e-c06e-4597-b7da-18495960fd44-1
01:03:52.520 --> 01:03:57.560
notices to sign up to get notification
whenever we proposed a notice.

b250f6cb-a295-4275-83e2-2958bb4c4c72-0
01:04:00.640 --> 01:04:02.600
You hold on one second.

d41150a0-588a-4a66-a4f9-abba4de91f48-0
01:04:02.600 --> 01:04:06.320
I'll see if I can give you more
information on how to do that.

0837543e-09c4-4eef-b954-5a9f2298c590-0
01:04:24.150 --> 01:04:29.642
So on on our homepage,
you'll see in the medical that there's a

0837543e-09c4-4eef-b954-5a9f2298c590-1
01:04:29.642 --> 01:04:32.990
the the first link you see is our page.

8718886c-a7ad-4033-b6ad-40e3aedf91f3-0
01:04:32.990 --> 01:04:36.282
You'll,
you'll see in the middle says medical

8718886c-a7ad-4033-b6ad-40e3aedf91f3-1
01:04:36.282 --> 01:04:41.005
providers at the top bar,
you go down and click medical providers

8718886c-a7ad-4033-b6ad-40e3aedf91f3-2
01:04:41.005 --> 01:04:46.730
home and on the right and blue you'll see
several things to click on and one of

8718886c-a7ad-4033-b6ad-40e3aedf91f3-3
01:04:46.730 --> 01:04:48.519
them is provider notices.

6479e58c-526b-41dd-825e-3cd686c986e4-0
01:04:50.160 --> 01:05:02.289
And I believe on that page there is a way
to sign up to get notification of is a,

6479e58c-526b-41dd-825e-3cd686c986e4-1
01:05:02.289 --> 01:05:05.840
there's a link on there.

8e06ebe3-7150-42e0-a2e1-9fcfd695dceb-0
01:05:05.840 --> 01:05:08.480
It says subscribe to e-mail notifications.

4d087e5a-3735-44a4-8786-efb23ce09c70-0
01:05:09.200 --> 01:05:09.760
Thanks, Don.

53bc0cce-0acb-4e7e-ab58-5c34037dff1b-0
01:05:17.440 --> 01:05:20.960
Hey, got another question for you, Jim.

a1184341-5e89-420f-91dc-40aca7cb539d-0
01:05:22.280 --> 01:05:26.588
If,
if our fee charge is $1000 and our GEMT

a1184341-5e89-420f-91dc-40aca7cb539d-1
01:05:26.588 --> 01:05:31.680
rate is $1300,
what would we owe back to the state?

9620bb88-fcf1-450f-9d46-59244fc3a2b3-0
01:05:34.120 --> 01:05:39.489
What you're going to owe back is,
is depending on what you were paid, if,

9620bb88-fcf1-450f-9d46-59244fc3a2b3-1
01:05:39.489 --> 01:05:45.075
if the system does not override charges
and only pays you the $1000 that you

9620bb88-fcf1-450f-9d46-59244fc3a2b3-2
01:05:45.075 --> 01:05:48.630
build,
you're going to pay 50% of the difference

9620bb88-fcf1-450f-9d46-59244fc3a2b3-3
01:05:48.630 --> 01:05:54.000
between $1000 and like I said,
$200 or whatever your base fee used to be.

6af88e02-7684-4a77-b6ff-b6f37decf6f6-0
01:05:54.960 --> 01:05:59.222
If you get paid the 1300,
it's going to be 50% of the difference

6af88e02-7684-4a77-b6ff-b6f37decf6f6-1
01:05:59.222 --> 01:06:00.600
between 1300 and 200.

fbbe590d-2813-48f0-a88b-6d12da2c0ee8-0
01:06:01.160 --> 01:06:01.960
We do it.

60801097-524c-47cc-a903-5c4d63c74f1d-0
01:06:02.080 --> 01:06:06.964
We calculate it by looking at the actual
paid amount on claims that's in our data

60801097-524c-47cc-a903-5c4d63c74f1d-1
01:06:06.964 --> 01:06:07.560
warehouse.

72499cdf-b2b6-4928-b17d-ff6e0433f908-0
01:06:15.920 --> 01:06:18.984
OK,
I don't have any more pending questions

72499cdf-b2b6-4928-b17d-ff6e0433f908-1
01:06:18.984 --> 01:06:19.960
at this point.

bd38b2ed-e32a-4553-a283-974457667ca4-0
01:06:22.320 --> 01:06:24.760
Again, if anybody has them,
please get them in.

67dcc7c0-01ba-4adb-a051-7105557eeb31-0
01:06:24.760 --> 01:06:27.120
We'll stick around as long as you need to
to get everything answered.

5294d3ec-b03a-4095-833a-36c0c6474d22-0
01:06:28.000 --> 01:06:32.480
Or, you know, might not be answered,
but at least acknowledge.

3b3d0532-f2e3-4a5f-b7d2-0be87226010d-0
01:06:36.200 --> 01:06:36.760
Rebecca.

bc801804-9494-4d1b-8944-f433f3d619ab-0
01:06:36.920 --> 01:06:39.320
Jim, you guys got anything else to add?

2f6e6e77-8e75-4f89-9235-9973c9a0dc34-0
01:06:42.160 --> 01:06:42.560
Nope.

0fb475a4-68e3-4dcb-8d5e-71b20397ec64-0
01:06:42.680 --> 01:06:43.720
Just thanks everybody.

4f472723-0f76-4bc1-a7f4-bda2bac91f35-0
01:06:43.720 --> 01:06:47.272
And like I said,
we owe you some more information so we'll

4f472723-0f76-4bc1-a7f4-bda2bac91f35-1
01:06:47.272 --> 01:06:49.200
get get that out on the website.

9f2fa82b-62a2-408c-8da3-c78d96725122-0
01:06:50.760 --> 01:06:54.840
OK, Jim, can you once we.

3a8f7347-2b78-4f4c-bdcb-c53bc611d5f5-0
01:06:55.400 --> 01:06:56.720
I'm going to stop the recording now.

140d45cc-e271-40d2-bf44-2c6a291a3ddc-0
01:06:57.000 --> 01:06:57.920
So we're done there.

9f2e67b2-abaf-48a5-b790-a380b155a29d-0
01:06:59.200 --> 01:07:00.200
Yeah, that stopped.